Everything is fantastic, I just don't know why my room keeps wet if the air conditioning is higher than 20 degree. BTW . this is the second time we live in here, last time was ten years ago of our honeymoon.
Yuyong
Yuyong,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2024 年 7 月 6 日
Chi Lap
Chi Lap,5 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 7 月 2 日
服務人員都很友善!泳池非常不錯!兒子女兒都玩的非常開心
SHIH YI
SHIH YI,5 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 6 月 20 日
Good
Ka chun
Ka chun,7 晚浪漫旅行
Expedia真实住客点评
6/10 好
2023 年 8 月 15 日
wing yee
wing yee,5 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 30 日
Excelente estancia
El hotel es pequeño, pero está muy lindo, la alberca es de buen tamaño y tiene área para niños, el desayuno es buffet y está muy completo, la playa y mercado nocturno para comer están muy cerca, además que hay mucho lugares para pasar la tarde
Andrea
Andrea,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 25 日
Great place to stay for family !!
Great hotel with amazing customer service ! Best point for me was the way our room used to be cleaned … perfectly !! Location very good … close to the Beach and to night life … weak point was that breakfast is various but not tasty … so after 2-3 days we are losing that envy to get breakfast at hotel … so my advice is that for such standard Novotel should definitely improve the quality of its food products !! Even for dinner .. we had an issue with some dishes that was really not eatable….
Rabah
Rabah,6 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 17 日
Anita
Anita,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 10 日
真实旅客
3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 9 日
marjorie
marjorie,3 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 28 日
Overall the stay was very nice. The staff is very nice and helpful. The front desk at check out was a bit confusing and
Lori
Lori,6 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 21 日
Um pouso confortável pra curtir um paraíso
Melhor café da manhã da viagem. Pra tirar 10 com louvor, só incluir maçã. Funcionários muito simpáticos, solícitos e eficientes. Destaque especial para Mia da recepção, do turno da noite. Fomos recebidos por ela que nos levou para conhecer o quarto, pois a maneira de se chegar a este não era tão simples, e nos deu todas as informações para otimizar sua utilização, além de todos os outros serviços como transfer, etc.
Ebenezer
Ebenezer,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 20 日
Ikram
Ikram,4 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 14 日
Good family resort.
A little run down but really chill. Easy to walk down the road for restaurants, massage, pharmacy etc.
Amy
Amy,3 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 12 日
The hotel is old and need maintenance!
The room does not live up to the hotel rating and does not look like 5 star hotel.
The breakfast is very standard.
The restaurant menu is good.
The staff are nice.
Even though the hotel is matketed as family friendly, it was not possible to use our stroller as there were stairs everywhere with no other options.
The odd thing is, I was asked to make a review upon checkin! And the staff was waiting for me to write the review before I even saw the room. I refused. This may be the reason why they have so many good reviews.
I will give the hotel 3 star. The food was good and the staff was nice. However, mains is really needed.
真实旅客
8 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 10 日
Be aware of construction
Hotel is under construction. Be aware of no elevator until the construction is complete. we had to walk up 84 stairs to get to our room, View of the room was excellent, breakfast buffet was great. Staff were great.
Fari
Fari,7 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 9 日
Kathleen
Kathleen,6 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 13 日
Good property
Umesh
Umesh,5 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 6 月 5 日
Front desk was rude and not accomodating to include small child. Charged extra at the hotel.
Room was good. One day breakfast was good. Next day fruits and other items were limited and bit stale. Ride to airport was pricy from hotel.
RAJESH
RAJESH,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 5 日
We stayed at Novotel Phuket Kata Avista Resort And Spa family-friendly hotel where my kids had a blast! We booked the Family Explorer package but didn’t fully use the amenities. The staff was incredibly friendly and welcoming.
Varun
Varun,3 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 4 日
We booked this hotel because the splash park looked child friendly
Holly
Holly,6 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 1 日
Rare delight and find during international travels.
The kids have a check in desk (fun for toddlers) and they’re entertained by a koi pond in the lobby. The staff was very accommodating and pleasant.
The building is under construction however you’re not impacted at all because they strive to serve you and your family.
There’s even toys in the room for baby
Marn'i Drake
Marn'i Drake,6 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 5 月 28 日
Arwin
Arwin,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 27 日
Elevator was out. Its walkable around the area but it sits on a giant steap hill. Plenty of taxi and tuk tuk available
Dylan
Dylan,5 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 26 日
Amazing staff, gorgeous view, Celiac safe
Great sea view room was spotless and comfortable. Wonderful, consistently professional staff at every level. Alon gave great help from the front desk, and Din was the best waiter you could ask for.
My wife has Celiac, and we enjoyed the "half board" plan. We ate breakfast and dinner at the restaurant for 8 days, and she didn't get glutened even once! A great plan for people who need to eat gluten free. The chefs were extremely helpful, and all the wait staff were knowledgeable.
Yes, it's a small climb back up to the hotel, but their shuttle to the beach every half hour helps a lot.
Can't wait to stay here again the next time we visit Phuket!