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HOTEL SANTIAGO

2.5 star property
Hotel located steps from Zócalo de Puebla

Choose dates to view prices

In the heart of Puebla Historic Center, HOTEL SANTIAGO offers a warm welcome with in-room WiFi, free self parking, and a 24-hour front desk. Guests appreciate the hotel's smoke-free premises and convenient elevator.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Non-smoking
  • 24/7 front desk
  • Free parking
  • Free WiFi

Main amenities (4)

  • Daily housekeeping
  • 24-hour room service
  • 24-hour front desk
  • Front-desk safe

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Elevator
  • Bathtub or shower
  • Free self parking

Room options

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Iron/ironing board, free WiFi, bed sheets

Standard Double Room, 1 Double Bed

9.2 out of 10
Wonderful
(23 reviews)

Highlights

Flat-screen TV
Ceiling fan
Hair dryer
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

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The price is CNY222
CNY264 total
includes taxes & fees
Jan 11 - Jan 12, 2026
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About the neighborhood

Map
3 PONIENTE 106, COL. CENTRO, Puebla, PUE, 72000

What's nearby

  • Zócalo de Puebla - 1 min walk - 0.1 km
  • Puebla Cathedral - 2 min walk - 0.2 km
  • Los Sapos Bazaar - 5 min walk - 0.5 km
  • Santo Domingo Church - 5 min walk - 0.5 km
  • Puebla Convention Center - 10 min walk - 0.9 km

Getting around

  • Puebla Intl. Airport (PBC) - 44 min drive
  • Puebla–Cholula Tourist Train Terminal - 23 min walk

Restaurants

  • ‪Comal Cocina de Antojo - ‬1 min walk
  • ‪Tortas Meche - ‬2 min walk
  • ‪Attico 303 - ‬1 min walk
  • ‪Restaurante Hotel Royalty - ‬2 min walk
  • ‪Frenchies Café - ‬1 min walk

About this property

HOTEL SANTIAGO

HOTEL SANTIAGO offers a fantastic location, putting you just a 5-minute walk from Zócalo de Puebla and Puebla Cathedral. Free perks include WiFi and self parking. Also, Angelopolis Commercial Center and Cuauhtemoc Stadium are within a short drive.

At a glance

DONE

Hotel size

    • 37 rooms
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Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 4:00 PM
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
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Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free 24-hour offsite parking within 853 ft
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 24-hour room service

Services

  • 24-hour front desk

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Elevator
  • Elevator door width (inches): 39

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free newspapers
  • Free WiFi (speed of 50+ Mbps)
  • Free local calls

More

  • Daily housekeeping
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Fees & policies

Policies

This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

HOTEL SANTIAGO Hotel
HOTEL SANTIAGO Puebla
HOTEL SANTIAGO Hotel Puebla

Frequently asked questions

Does HOTEL SANTIAGO offer free cancellation for a full refund?

Yes, HOTEL SANTIAGO does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at HOTEL SANTIAGO?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at HOTEL SANTIAGO?

Yes, there's free self parking.

What are the check-in and check-out times at HOTEL SANTIAGO?

Check-in start time: 2:00 PM; Check-in end time: 4:00 PM. Check-out time is noon.

What's the area around HOTEL SANTIAGO like?

HOTEL SANTIAGO is a short 3-minute walk from Zócalo de Puebla and 3 minutes' walk from Puebla Cathedral.

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HOTEL SANTIAGO Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

The staff was super nice and the views on the rooftop were amazing!
MARVELLA, 2-night trip

10/10 Exceptional

Great place, with a excellent view
Roberto, 2-night trip

8/10 Very good

The staff went far and beyond to make us feel welcome.
Ana, 1-night trip

8/10 Very good

The room is clean and the staffs are very friendly
HUI, 2-night trip

8/10 Very good

hotel staff very friendly and polite
Ramiro, 1-night trip

10/10 Exceptional

Nice place
José Luis, 1-night trip

10/10 Exceptional

Excelente
Roger, 1-night trip

10/10 Exceptional

Excelente
Cristopher, 1-night trip

10/10 Exceptional

Next to Zócalo de Puebla Centro/Catedral de Puebla

It was a pleasant stay and extremely centrally located. The rates were very reasonable.
Bed
Hing, 3-night trip

8/10 Very good

Excelente
Karla Denisse, 1-night trip

10/10 Exceptional

Everything was within walking distance. People very friendly. Fany did excellent in cleaning our room 👏 👌 🙌. The people at the front desk were very friendly and helpful when we needed some items. I higly recommend this place to stay. Everything super clean.
Gloria, 4-night trip

10/10 Exceptional

Close to everything. Great walking area. Plenty of people and law enforcement. Clean hotel with great rooftop patio. Would love to come again.
David, 1-night trip

10/10 Exceptional

Almost in front off the Zocalo the hart off a Puebla capital super grate licayion
Omar, 1-night trip

8/10 Very good

Nice hotel

Weather was humid and hot , no air conditioning. Room and hotel was clean customer service, very convenient to city center
Nicolasa, 1-night trip

8/10 Very good

Basic hotel in a great location just steps to the Zocalo. The rooms do not have good soundproofing so bring ear plugs if noise bothers you. No air conditioning but did have a floor fan that was adequate.
Jannine, 1-night trip

8/10 Very good

Great location! Clean, spacious room and lovely rooftop terrace, good water pressure. Front desk staff were helpful when asked. I didn't like the pressure to use the bellman when we arrived.
Merri, 2-night trip

10/10 Exceptional

Did not like no coffee in room. All else amazing
marion, 6-night trip

4/10 Fair

Good location, modern room, very clean, nice staff. Unfortunately very noisy, disco music playing outside till after midnight, garbage trucks, motorbikes, and inside hotel slamming doors, thin walls means you hear TV next room. If you want a good night's sleep don't stay here. Honest review January 2025
Nadezhda, 3-night trip

8/10 Very good

.
Brenda, 1-night trip

10/10 Exceptional

Ng
Jesús, 1-night trip

10/10 Exceptional

Ok
Heriberto, 1-night trip

10/10 Exceptional

Bueno
Daniel, 1-night trip

10/10 Exceptional

muy bueno

la habitación limpia y cómoda, solo que ya requiere renovación. Hay un escalón grande para entrar a las regaderas y es peligroso para adultos mayores o personas con discapacidad. si renovaran las habitaciones les iría mejor...
Guillermo, 1-night trip

8/10 Very good

A unos pasos del zócalo, limpieza y amabilidad del personal
Jose, 1-night trip

8/10 Very good

Ubicación a unos pasos del zócalo, habitación limpia
Jose, 2-night trip