The Bed at the hotel was very comfortable on the first floor but would have been better if i had been at the front of the hotel as i was at the back and no views
Raymond
Raymond,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 9 月 9 日
Stein Erik
Stein Erik,3 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 8 日
Room very small
Steve
Steve,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 6 日
Leigh
Leigh,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 2 日
david
david,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 26 日
Jonathan
Jonathan,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 25 日
Sarah
Sarah,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 24 日
My flight arrived early morning and the Team made a special effort to check me in early, despite being fully booked - 11.15! This was very much appreciated 🙏. Thank you,
KEVIN
KEVIN,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 8 月 22 日
Average
Bed was extremly soft and old, the room was ok but the hotel need a makeover.
Only cleaning every 3 days. Its sad when you only have 2 nights.
Troels
Troels,2 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 8 月 21 日
Kevin
Kevin,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 8 月 19 日
Sea View.
It was ok. Did not think room should have been classes as sea view as hotels name sign blocked view.
Ros
Ros,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 18 日
Richard
Richard,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 8 月 16 日
Tired hotel, terrible breakfast service
Stayed in room 111, large room and bathroom but looked out to a brick wall. Room was upstairs, across the corridor and back down some stairs! The was a dirty towel left at the side of the bed. Beds were comfortable and good shower. Breakfast was terrible! Went down around 9.30 and there was nothing left, I asked for more bacon and went back twice before it was replenished. No plates or cups left, very poor and disappointing. Nice large outdoor seating area overlooking the sea
Catherine
Catherine,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 14 日
James
James,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 14 日
1 night stay
Comfortable room with great breakfast
Simon
Simon,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 10 日
Paul
Paul,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 2 日
Anne
Anne,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 30 日
Great location
Delightful beach front hotel. The outside belies the comfort inside.
New Bistro style restaurant is excellent, great food & an extremely comfortable room . Friendly & professional service .
Sheila
Sheila,2 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 28 日
Very Ropey Roker Hotel
I find it very difficult to understand how The Roker Hotel is rated as a 4 star Premium hotel. At best in relation to accommodation it's a 2 star. The room we had was very small with a very small bed. It looked dated and the carpet was terribly stained. The quality of furniture was very poor and storage was minimal. The bathroom was fine.
My route from reception to my room was the worst I've ever experienced. No lift and 3 seperate flights of stair carrying a case and I'm 72 years of age. Nobody at reception warned me and my wife of the difficulty of the route or offered porter support to carry the cases. The staircase rails were dusty and the corridors justfelt and look unclean.
Bar staff were very pleasant and the free drinks vouchers were welcome but overall this was very disappointing accommodation and although I visit Sunderland at 3 times a year I will not use this accommodation again.
David
David,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 28 日
Excellent stay
We have stayed here many times, always so welcoming and friendly.
Jill
Jill,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 28 日
Great View and sublime decor
Room really good with wonderful view of lighthouse and sea. Had to wait as room was not ready on check-in. Very busy on arrival due to 2 weddings taking place at hotel. Decoration of hotel is sublime and very unique. Breakfast was very tasty and plenty to enjoy. Worth a visit.
Paul
Paul,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 20 日
Lovely hotel for a coastal break
Fabulous professional and helpful staff. Room was nice and clean and basically fine if nothing special. It was also lovely and quiet but it was uncomfortably hot and the small fan provided wasn’t really adequate. The breakfast was good with a plentiful supply of hot and cold items and fresh eggs cooked to order. We enjoyed an evening meal in the bistro which we found to be good value too. The hotel is in a beautiful location overlooking the seafront and very close to a gorgeous area of coast. We would certainly return.
真实旅客
2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 20 日
Roker riviera soul event
We went for a northern soul event and also stayed there day and night everything was fantastic the room was very nice and clean the event was excellent if they put events like that on we would definitely be there again