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Matsue Universalhotel

3.0 star property
Matsue hotel with restaurant

Choose dates to view prices

Matsue Universalhotel offers a warm welcome with its breakfast buffet, laundry facilities, and restaurant. Stay connected with WiFi in public areas and enjoy the convenience of a 24-hour front desk.

Reviews

6.8 out of 10
Good

Popular amenities

  • Free breakfast
  • 24/7 front desk
  • Laundry facilities
  • Air conditioning
  • Free WiFi
  • Restaurant

Main amenities (6)

  • Daily housekeeping
  • Restaurant
  • 24-hour front desk
  • Air conditioning
  • Vending machine
  • Self-serve laundry

Feel at home (6)

  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Bathtub or shower
  • Flat-panel TV
  • Free toiletries
The current price is CNY288
CNY317 total
Dec 21 - Dec 22

Room options

Available filters for rooms
Showing 49 of 49 rooms

View all photos for Single Room, 1 Bedroom, Smoking

Free WiFi

Single Room, 1 Bedroom, Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Twin Bed

View all photos for Twin Room, 2 Bedrooms, Smoking

Free WiFi

Twin Room, 2 Bedrooms, Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Single Room, 1 Bedroom, Non Smoking

Free WiFi

Single Room, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Twin Bed

View all photos for Twin Room, 2 Bedrooms, Non Smoking

Free WiFi

Twin Room, 2 Bedrooms, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Triple Room, 3 Bedrooms, Smoking

Free WiFi

Triple Room, 3 Bedrooms, Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

View all photos for Triple Room, 3 Bedrooms, Non Smoking

Free WiFi

Triple Room, 3 Bedrooms, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

View all photos for Double Room, 1 Double Bed, Smoking

Free WiFi

Double Room, 1 Double Bed, Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed, Non Smoking

Free WiFi

Double Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room, 1 Bedroom, Smoking

Free WiFi

Single Room, 1 Bedroom, Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Twin Bed

View all photos for Single Room, 1 Bedroom, Smoking

Free WiFi

Single Room, 1 Bedroom, Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Twin Bed

View all photos for Single Room, 1 Bedroom, Smoking

Free WiFi

Single Room, 1 Bedroom, Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Twin Bed

View all photos for Single Room, 1 Bedroom, Smoking

Free WiFi

Single Room, 1 Bedroom, Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Twin Bed

View all photos for Double Room, 1 Double Bed, Smoking

Free WiFi

Double Room, 1 Double Bed, Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

Double Room, 1 Double Bed, Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed, Smoking

Free WiFi

Double Room, 1 Double Bed, Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed, Smoking

Free WiFi

Double Room, 1 Double Bed, Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room, 1 Bedroom, Non Smoking

Free WiFi

Single Room, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Twin Bed

View all photos for Single Room, 1 Bedroom, Non Smoking

Free WiFi

Single Room, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Twin Bed

View all photos for Single Room, 1 Bedroom, Non Smoking

Free WiFi

Single Room, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Twin Bed

View all photos for Single Room, 1 Bedroom, Non Smoking

Free WiFi

Single Room, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Twin Bed

View all photos for Double Room, 1 Double Bed, Non Smoking

Free WiFi

Double Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed, Non Smoking

Free WiFi

Double Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed, Non Smoking

Free WiFi

Double Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed, Non Smoking

Free WiFi

Double Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, 2 Bedrooms, Smoking

Free WiFi

Twin Room, 2 Bedrooms, Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Twin Room, 2 Bedrooms, Smoking

Free WiFi

Twin Room, 2 Bedrooms, Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Twin Room, 2 Bedrooms, Smoking

Free WiFi

Twin Room, 2 Bedrooms, Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Twin Room, 2 Bedrooms, Smoking

Free WiFi

Twin Room, 2 Bedrooms, Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Twin Room, 2 Bedrooms, Non Smoking

Free WiFi

Twin Room, 2 Bedrooms, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Twin Room, 2 Bedrooms, Non Smoking

Free WiFi

Twin Room, 2 Bedrooms, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Twin Room, 2 Bedrooms, Non Smoking

Free WiFi

Twin Room, 2 Bedrooms, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Twin Room, 2 Bedrooms, Non Smoking

Free WiFi

Twin Room, 2 Bedrooms, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Triple Room, 3 Bedrooms, Smoking

Free WiFi

Triple Room, 3 Bedrooms, Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

View all photos for Triple Room, 3 Bedrooms, Smoking

Free WiFi

Triple Room, 3 Bedrooms, Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

View all photos for Triple Room, 3 Bedrooms, Smoking

Free WiFi

Triple Room, 3 Bedrooms, Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

View all photos for Triple Room, 3 Bedrooms, Smoking

Free WiFi

Triple Room, 3 Bedrooms, Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

View all photos for Triple Room, 3 Bedrooms, Non Smoking

Free WiFi

Triple Room, 3 Bedrooms, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

View all photos for Triple Room, 3 Bedrooms, Non Smoking

Free WiFi

Triple Room, 3 Bedrooms, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Twin Bed and 3 Twin Sofa Beds

View all photos for Triple Room, 3 Bedrooms, Non Smoking

Free WiFi

Triple Room, 3 Bedrooms, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

View all photos for Triple Room, 3 Bedrooms, Non Smoking

Free WiFi

Triple Room, 3 Bedrooms, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

View all photos for Triple Room, 3 Bedrooms, Non Smoking

Free WiFi

Triple Room, 3 Bedrooms, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

View all photos for Twin Bed Room Non Smoking

Free WiFi

Twin Bed Room Non Smoking

  • Sleeps 2

View all photos for Triple Non Smoking

Free WiFi

Triple Non Smoking

  • Sleeps 3

View all photos for Double Room -Smoking

Lobby

Double Room -Smoking

  • Sleeps 2

View all photos for Double Room Non-Smoking

Lobby

Double Room Non-Smoking

  • Sleeps 2

View all photos for Standard Single Room Non Smoking

Free WiFi

Standard Single Room Non Smoking

  • Sleeps 1

View all photos for Triple -Smoking

Free WiFi

Triple -Smoking

  • Sleeps 3

View all photos for Twin Bed Room-Smoking

Free WiFi

Twin Bed Room-Smoking

  • Sleeps 2

View all photos for Standard Single Room Smoking

Free WiFi

Standard Single Room Smoking

  • Sleeps 1

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About the neighborhood

Map
471 Asahimachi, Matsue, Shimane, 690-0003

What's nearby

  • Lake Shinji - 11 min walk - 0.9 km
  • Shimane Prefectural Art Museum - 11 min walk - 1.0 km
  • Shimane Art Museum - 12 min walk - 1.1 km
  • Shinjiko Ohashi Bridge - 15 min walk - 1.3 km
  • Matsue Castle - 3 min drive - 2.5 km

Getting around

  • Izumo Airport (IZO) - 31 min drive
  • Yonago Airport (YGJ) - 48 min drive
  • Matsue Station - 7 min walk
  • Tamatsukurionsen Station - 14 min drive
  • Inonada Station - 26 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪出雲そば たたらや - ‬7 min walk
  • ‪ドトールコーヒーショップ - ‬7 min walk
  • ‪庄や - ‬8 min walk
  • ‪根っこ - ‬2 min walk

About this property

Matsue Universalhotel

When visiting Matsue, Matsue Universalhotel is a great choice to consider. Free perks include WiFi and buffet breakfast daily between 6:30 AM and 8:30 AM.

At a glance

DONE

Hotel size

    • 316 rooms
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Check-out time is 10:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Height restrictions apply for onsite parking
    • Onsite parking includes off-street options
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–8:30 AM
  • Hosted evening meals daily for a surcharge
  • Restaurant

Services

  • 24-hour front desk
  • Laundry facilities

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning
  • Electric kettle
  • Slippers

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Stay connected

  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Hosted evening meal costs JPY 1

Parking

  • Parking height restrictions apply

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property does not have elevators.
This property only accepts cash.

Also known as

Matsue Universalhotel Hotel
Matsue Universalhotel Matsue
Matsue Universalhotel Hotel Matsue

Frequently asked questions

Does Matsue Universalhotel offer free cancellation for a full refund?

Yes, Matsue Universalhotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Matsue Universalhotel ?

Sorry, pets aren't allowed.

What are the check-in and check-out times at Matsue Universalhotel ?

Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 10:00 AM.

Are there restaurants at or near Matsue Universalhotel ?

Yes, there's an onsite restaurant.

What's the area around Matsue Universalhotel like?

Matsue Universalhotel is a short 7-minute walk from Matsue Station and 16 minutes' walk from Lake Shinji.

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Matsue Universalhotel Reviews

Reviews

6.8

Good

5.8/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Very good

Staff here make a good hotel better. Front desk and housekeeping are very helpful and friendly. This hotel was a good value and an excellent location
Brenda, 2-night trip

8/10 Very good

It was a nice hotel. We had no problem with the cleanliness or the service. The room was comfortable and the free dinner was nice to have. Recommended.
Justin, 1-night trip

8/10 Very good

Reasonable price and near station. Good hotel.
Sumikawa, 1-night trip

6/10 Good

It’s was cheap but it was an Old building, staining on floors, dinged and needing updating and repair
Seisho, 1-night trip

8/10 Very good

I stayed for one week. The stuff are friendly eventhough they can not speak English (most of them). The is free ticket for breakfast and dinner which I enjoyed.
Mohammadreza, 3-night trip

6/10 Good

It is so so
Yasuyuki, 1-night trip

10/10 Exceptional

Across the street from the train station, deteriorating surfaces throughout the hallways, the elevators and the rooms! That being said, with the exceptional friendliness of the staff at check-in, the phenomenal breakfast and dinner, for free, as well as the service displayed by taking my baggage up to the room and leaving a smiley note was exceptional!! I believe for being a Solo Traveler and just stand for one night, I can put up with a lot of minutiae, for the low price for the accommodation and the tremendous amount of food morning and evening with an exceptionally courteous and smiling reception staff and food caterers I would highly suggest people stay here and ignore the oldness and and some of the areas in the bathroom some mold because equality of the dinner and breakfast is beyond belief and it is free for a small room price! Thanks staff!
Richard, 1-night trip

4/10 Fair

low cost but ….
Yuji, 2-night trip

4/10 Fair

Super old hotel, light off in lobby, just like under construction
Kin Fai, 2-night trip

8/10 Very good

大浴場が使えなかったのが残念だったが、駅からすぐすぐの場所で、コンビニやお土産など買い物にも便利だった 部屋も清潔で良かった(*^_^*) 晩御飯も朝ごはんも無料で嬉しいサービスだった またリピートしたいです
sato, 2-night trip

10/10 Exceptional

整體舒適，服務人員親切，床鋪也好睡，這個價格很值得
Wei-Yu, 2-night trip

8/10 Very good

朝食、夕食も無料です
OTA, 1-night trip

6/10 Good

清掃後なのかと思うほどでした｡｡
USER, 1-night trip

10/10 Exceptional

箸ができる
MIHOKO, 2-night trip

2/10 Poor

次にまた利用したいとは、絶対に思わない。
norio, 1-night trip

6/10 Good

駐車場でのスタッフ対応は見直した方がいいかと感じられた。案内が雑且つ、あたかもこちらの車種に問題があるかのような言動もありましたので… 食事については可もなく不可もなくというところです。
IMAHASHI, 1-night trip

6/10 Good

廊下とてもうるさかったです。 ホテルなのにすごく大きな声で話している人もいればドアの開閉の音すごく気になりました。
IMAHASHI, 1-night trip

8/10 Very good

朝食は無料であのメニューならば良いと思います、快適に過ごせました。
Ayako, 2-night trip

6/10 Good

部屋の
TAKU, 4-night trip

6/10 Good

部屋（喫煙）にある換気扇？綺麗にしてほしい！スタッフは挨拶も出来ているし、夕食、朝食が無料で財布に優しいホテルです！ 立体駐車場なので事前に車の大きさを聞いといた方がいいですよ。
kensaku, 1-night trip

8/10 Very good

無料の夕食朝食は悪くないです。大浴場があればいうことなし。
Akihiro, 1-night trip

6/10 Good

ユニットバスの隅々に黒ずみがあり、残念ながら掃除してるのか、疑いました。 次の利用は、ないかな…？
Hiromi, 1-night trip

6/10 Good

この価格で夕食朝食付きなのはありがたい。同じく食事目当ての客が多いのか食堂は混んでいました。 客室は広くて良かったが、ソファーがほつれていたりUBが少し酸っぱい匂いがしたのはマイナスでした。でも泊まる上では全く問題ありませんでした。また泊まると思います。
Takeshi, 1-night trip

6/10 Good

いつも利用していて、過ごしやすいホテルですが、部屋の清掃、点検をもう少ししてほしいのがリアルな意見です またこれからも利用したいので応援しています。
masamitsu, 1-night trip

8/10 Very good

まんぞくです

冷房の効きが悪いのと、室内にすごくホコリのたまっているところ（ソファ前のテーブル）などあり残念だった。 スタッフさんは、とても丁寧に対応していて好感が持てた。食事も野菜があり食物繊維が取れてよかった。
1-night trip