The furniture are old. There were wood lices found.
No hook in the bathroom.
No USB port installed.
The toothbrushes were broken.
The breakast restaurant was chaotic and messy. Food was not refilled fast enough.
Not enough escalators, waiting time for escalator was long.
Siu Pang
Siu Pang,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2026 年 3 月 12 日
Rena rum, havsutsikt från samtliga rum, nära restauranger och barer
Andreas
Andreas,5 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 2 月 17 日
The
Sanjay
Sanjay,5 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 2 月 3 日
Rent rum
Daniel
Daniel,6 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 25 日
Everything great
Thomas Channing
Thomas Channing,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 22 日
nanhee
nanhee,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 21 日
Really great resort. Service really good, they upgraded us to executive ocean view. Breakfast is really great. Spa was also nice. Area is generally chill, but the beaches fill with locals on weekends. About a 15 min walk to sanur harbor if you plan to hit penida.
Phillip
Phillip,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 10 日
Jacob
Jacob,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 8 日
Andrew
Andrew,1 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 1 月 6 日
바다가보이는 객실이었고 광활하고 아름다웠다
eunjung
eunjung,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 2 日
We can’t speak highly enough of this hotel. The Sanur suite was incredible. It was huge with every amenity you could want. The staff was extremely friendly and did everything to make our stay memorable. It was my birthday and there was a birthday greeting on our bed plus I received two pieces of cake, one in the restaurant and one from room service. Can’t wait to return.
Susan
Susan,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 9 日
yes
Peak
Peak,6 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 9 日
The room was beautiful and spotless...the staff was great and breakfast was amazing.
Diana
Diana,5 晚浪漫旅行
Expedia真实住客点评
6/10 好
2025 年 12 月 9 日
Room view was obstructed and did not enjoy the ocean view. I asked to change in the same side of the building but a different room and the next day I was offered to be changed on opposite side of the group I was with. Staff did not listen to my request. I also needed assistance with safety box. I put the code and it sounded like it opened but the box did not open. I called and waited but no one came. The next day I called again and finally someone came to help. However I did not feel comfortable to use the box anymore.
Beatriz
Beatriz,5 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 8 日
Terima kasih kamar di upgrade yg lebih bagus dan besar … 👍👍👍
Tjetria susanti
Tjetria susanti,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 2 日
JUNGPHIL
JUNGPHIL,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 1 日
Stunning hotel entrance/lobby and a warm welcome met us at the arrival. Breakfast was excellent👌View from room was amazing. Staff very friendly and service minded. If I ever go back to Bali Sanur and Bali beach hotel will be my destination. Beds where a bit hard to my liking.
Vibeke
Vibeke,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 30 日
Mohamad Nazri
Mohamad Nazri,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 25 日
Rumsuppgradering till en härligt rymlig Executive Suite med fantastisk utsikt. Stor pool med rejäl möjlighet att simma. Underbar frukostbuffé! Supertrevlig personal. Bara positivt!
Carl
Carl,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 23 日
Dick
Dick,9 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 11 月 22 日
Personalen väldigt vänlig och service inriktade. Bra lokaliteter med ett bra gym. Bra mat. Kommer två nya restauranger. Kan varm rekommendera- ett chill ställe med bra service!
jan
jan,5 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 12 日
Great views, pool to die for, impeccable service!!!
Patric
Patric,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 9 日
Gordon
Gordon,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 10 月 29 日
This hotel was excellent in all aspects. A pleasant walk gets you into the hub of Sanur along the beachfront. The staff were extremely friendly and attentive.