The Pleasant House

2.5 star property
Hotel within easy reach of Heaton Park

Choose dates to view prices

OYO The Pleasant House, a charming hotel near Heaton Park and AO Arena, offers a warm welcome with in-room WiFi. Unwind with evening entertainment or explore the nearby park.

Reviews

3.6 out of 10

Popular amenities

  • Free parking
  • Free WiFi

Main amenities (2)

  • Daily housekeeping
  • Limited hour front desk

Feel at home (6)

  • Daily housekeeping
  • Coffee/tea maker
  • Digital TV service
  • Free self parking
  • Netflix
  • Free toiletries
The current price is CNY254
CNY358 total
includes taxes & fees
Dec 17 - Dec 18

Room options

Available filters for rooms
Showing 10 of 10 rooms

Standard Double Room, 1 Double Bed (Shared)

Highlights

Heating
Flat-screen TV
Coffee/tea maker
Electric kettle
Netflix
Digital channels
Wardrobe or closet
Daily housekeeping
  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Triple Room, Multiple Beds (Studio)

Highlights

Heating
Flat-screen TV
Coffee/tea maker
Electric kettle
Netflix
Digital channels
Wardrobe or closet
Daily housekeeping
  • 9 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Studio, 1 Double Bed

Highlights

Heating
Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Netflix
Digital channels
Wardrobe or closet
  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Triple Room, Multiple Beds (Shared)

Highlights

Heating
Flat-screen TV
Coffee/tea maker
Electric kettle
Netflix
Digital channels
Wardrobe or closet
Daily housekeeping
  • 9 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Twin Room, 2 Twin Beds (Shared)

Highlights

Heating
Flat-screen TV
Coffee/tea maker
Electric kettle
Netflix
Digital channels
Wardrobe or closet
Daily housekeeping
  • 9 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Double Room - Shared

  • Sleeps 2

Standard Twin Room - Shared

  • Sleeps 2

Standard Double Studio

  • Sleeps 2

Standard Triple Room - Shared

  • Sleeps 3

Deluxe Triple Studio

  • Sleeps 3

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About the neighborhood

Map
390 Chapel Lane, Manchester, England, M9 8WB

What's nearby

  • Heaton Park - 17 min walk - 1.4 km
  • United Synagogue - 19 min walk - 1.6 km
  • Etihad Stadium - 15 min drive - 6.7 km
  • Trafford Centre - 17 min drive - 24.0 km
  • Old Trafford - 19 min drive - 11.1 km

Getting around

  • Manchester Airport (MAN) - 35 min drive
  • John Lennon Airport (LPL) - 65 min drive
  • Moston Station - 6 min drive
  • Manchester Mills Hill Station - 8 min drive
  • Manchester Salford Central Station - 9 min drive
  • Bowker Vale Tram Stop - 22 min walk
  • Crumpsall Tram Stop - 26 min walk

Restaurants

  • ‪The Grove Inn - ‬2 min drive
  • ‪Ye Golden Lion - ‬18 min walk
  • ‪Royal Voluntary Service Café - ‬18 min walk
  • ‪Costa Coffee - ‬18 min walk
  • ‪Wilton Arms Hotel - ‬4 min drive

About this property

The Pleasant House

At The Pleasant House, you'll be within a 10-minute drive of Heaton Park and AO Arena. Guests will have free perks like WiFi and self parking. Also, Deansgate and Piccadilly Gardens are within a short drive.

At a glance

DONE

Hotel size

    • 9 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Minimum check-in age: 18
    • Check-out time is 10:00 AM
DONE

Special check-in instructions

    • The front desk is open daily from 10:00 AM - 10:00 PM
    • Front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Designated smoking areas

Property amenities

What to do

  • Evening entertainment

Services

  • Front desk (limited hours)

Accessibility

  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Digital TV channels
  • Netflix
  • Streaming services

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Bed sheets provided

Freshen up

  • Shower only
  • Free toiletries
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Fees & policies

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

OYO The Pleasant House Hotel
OYO The Pleasant House Manchester
OYO The Pleasant House Hotel Manchester

Frequently asked questions

Does The Pleasant House offer free cancellation for a full refund?

Yes, The Pleasant House does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Pleasant House?

Sorry, pets aren't allowed.

Is parking offered on site at The Pleasant House?

Yes, there's free self parking.

What are the check-in and check-out times at The Pleasant House?

You can check in starting at 3:00 PM. Check-out time is 10:00 AM.

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The Pleasant House Reviews

Reviews

3.6

3.6/10

Cleanliness

4.0/10

Staff & service

2.6/10

Amenities

3.6/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

6/10 Good

Room good, shared bathroom ok..
Peter, 2-night trip

2/10 Poor

Wouldn’t stay again
John, 1-night trip

4/10 Fair

Place was an un. Maned building site room was dirty in need of painting and very unwelcoming Pictures on site were obviously very old room in poor reapiar switches hanging off door lock held on with gaffer tape half the lights didnt work bed was old but clean, Honestly would not reccomend to anybody s#£t hole
Paul, 1-night trip

2/10 Poor

bad
Sean, 2-night trip

2/10 Poor

They tried to give me a room with 2 single beds wheb i ordered a double bed, they double booked the room so they tried to give me a room without a tv or anything, basically just the bed in a room
Mohammad shahid, 1-night trip

4/10 Fair

I selected this hotel as it was under £100 at short notice. The condition of the hotel wasn't great. It was clearly still being renovated and the upstairs was blocked off with a sheet. There was also no parking, despite the property page stating otherwise. I had to park on the street in front of the hotel. There was also nowhere to check-in. There was paper stuck on the front door with instructions to call a number to check-in. The person I contacted was quick to respond and was helpful and informative, to his credit. The room itself was small, and the bathroom was shared by multiple rooms, like a bathroom in a house. One of the plug sockets I tried to use to charge my phone didn't work. For the purposes of my stay, I just needed somewhere to leave my things and sleep for one night. If I was staying for more than one day, I wouldn't choose to return here. This hotel has taught me to read reviews more thoroughly when booking in the future.
H, 1-night trip

2/10 Poor

AVOID this accommodation is anything but pleasant. We were double booked and unable to stay at the property due to an error on the property’s side. However, we were able to enter the property which shows how unsafe it is as we were not suppose to be staying there. The inside looked like a building site with plastic sheets, curtains and random pieces of cut up carpet everywhere - the only thing I was grateful about being double booked was that it meant this is where we were not staying ! When we were offered an alternative stay it wasn’t even in the same city- leaving a group of young girls stranded in Manchester on a Saturday night. We are still yet to receive a refund of this or any kind of written confirmation of the refund despite the fact we have been told over the phone multiple times this would be received by the end of the day. However, the deadline keeps being extended and still missed and now there is no answer on the phone calls at all. If you have any care for your own safety I would not recommend this property at all.
Amy, 1-night trip

10/10 Exceptional

Good
YvetteHelena, 1-night trip

2/10 Poor

We secured hotel accommodations via Expedia for a concert. The selected hotel, however, did not meet expectations. The property currently resembles a construction site, and the premises are permeated by the odor of cannabis. Contacting the owner for check-in proved difficult. Furthermore, the Inn lacks amenities, including parking and toiletries. The communal washroom facilities are poorly maintained. It is concerning that companies continues to list this establishment.
Michael James, 1-night trip

2/10 Poor

The room stunk of weed there was a sock covering the smoke alarm and I had to use air freshener most of the night but the stunk never went away. Apart from peeling wallpaper broken lights covered with carrier bags the beds were at least comfy. Shower was hot
Fokhor, 1-night trip

10/10 Exceptional

Quality

I enjoyed my stay. It was a last minute booking, they did their best to make a room available.
Clifford, 1-night trip

2/10 Poor

Stay well clear

The place was disgusting it stunk of cannabis.
Andrea, 2-night trip

2/10 Poor

No Okay

The surrounding around the room is appalling. Looks like a dead end with plenty dead leaves and a heap sand. If you check in at night you’d be worried sick. No TV or any form of entertainment just crawling insects from the nearby bush
Akindayo Oluwatomiisin, 1-night trip

2/10 Poor

As soon as I drove into the area I was worried about parking the car. When we opened the front door, OMG what a mess, that was after passing the skip on the way in. I could not stay there!!!
Deborah, 2-night trip

2/10 Poor

SCAM

THIS HOTEL IS A SCAM. DO NOT BOOK. A pice of paper on the door with a mobile number to ring for check in that isn’t a real number. Terrible manners when you call OYO company for answers, they tell you it’s your fault
1-night trip

2/10 Poor

Give a wide berth

I did not stay I went home. On arrival property had scaffolding around it, there was a hand written note with mobile number for check-in, alarm bells rang. The person who answered the door was bare foot in sliders. I was shown 2 rooms in what seemed a desserted property. The person had the door codes on his phone. I felt very uncomfortable and unsafe. I am a 70 year old female. I got in my car and fled.
1-night trip

2/10 Poor

Was dirty and smelly. No drinks refreshments i asked for double bed got 2 single beds. Need a refund
Joanna, 1-night trip

2/10 Poor

Was sent elsewhere when we got there sent to a hotel miles away cost us £30 Told us we are getting a on suite.This place is unfit for humans .dirty bathroom dried vomit down the bed sheet blood and drink stains on the wall carpet filthy broken furniture no remote for tv Very noisy didn't sleep sat on bed all night had kettle with no leed and nothing els.Was stuck their
Julie, 1-night trip

4/10 Fair

Review

No tv in room as stated when we booked hidden charges as we asked to check in an hour earlier and they charged me £10 extra to do this which I wasn’t happy with room was ok for the price we paid wouldn’t say exactly clean but clean enough for one night stay there we’re jobs being done on the hotel but half done jobs all around the hotel it wasn’t a bad place for what I paid but could of been a whole lot better
No tv instead we had this picture to look at all night !
Room clean ish
kelly, 1-night trip

2/10 Poor

I was booked through only one place and then he transferred me from that area to the different which was we are not happy and the place was very dirty and disgusting. The customer service was not worth it.
Kamal, 1-night trip

2/10 Poor

Worst place

Had problems finding the place, once I did find it it wasn't very welcoming. Would not let me in until he had seen receipt. Once shown the room had to go through the living room were several family members and children were playing game's on TV. The room had no facilities and was not shown the bathroom or told about it.
Colin, 1-night trip

6/10 Good

Not Comfortable

Washroom was shared and not clean. Mattress wasn't comfortable at all
1-night trip

6/10 Good

Recommendation

The room was clean however the bathroom was shared and for the two days there was no tissue in the toilet. No one to assist to restore another one My recommendation would be to keep toilet tissue in the rooms plus in the toilet so when it runs out one can utilise the one in the room
U k, 2-night trip

4/10 Fair

Property had a big skip outside next to front door. Room was grubby, shared bathroom with 2 other rooms. No TV. Room had a kettle but no cups or tea/ coffee. For the money I paid, I expected better. Will definitely not stay there again
Karl, 1-night trip

2/10 Poor

Very dirty, one of the beds didn’t even have a duvet cover on it. Empty shampoo. Communications with property were poor, also charged me £30 for late check in. Not even sure if that is legal
Timothy, 1-night trip