Terrible! We read the website before arriving and checked in without being told that there was a drinking water warning with must boil water to drink, eat, make ice, brush teeth etc. or risk viruses, parasited or disease since 5/14! My husband accidentally found a print out sitting on a desk in the lobby or we never would have known. That meant water park was closed, too.
Our condo like room had a full kitchen but no dishes, pots, pans, silverware or even paper towels. Called front desk and they said they stopped stocking them. Couch was hard as concrete and not a true pull out couch but a futon. One trash can in a one bedroom condo located in the kitchen. No chairs on balcony. Light on balcony shines directly into living area where futon is and thru the shotty blinds so it looked like daybreak all night. Had to hang a blanket over the door.
Had a business package delivered and it took 2 days and many calls/visits to front desk to find.
Severely understaffed. Front desk line 10 - 20 people deep until 10 pm.
