Our experience at Zasgo Hotel was overwhelmingly positive from the moment we checked in. We were welcomed by the impeccable Adi, who not only gave us all the information about the hotel, but also, at our request, booked a boat tour for the next morning to Komodo National Park (due to the delay of our plane we arrived at the hotel almost at dinner time). While Adì answered our questions, Elisa and Hendra entertained our daughter who was waiting for us to finish checking in. The very friendly Aldo accompanied us to our room. Our family room was spacious, the beds very comfortable, and the view from the balcony amazing. The location of the hotel is ideal for reaching the centre of town and several restaurants where we could dine. The swimming pool at sunset is undoubtedly a plus, as is the friendly staff who are super helpful in resolving any customer requests. The supermarket below the hotel is an added convenience