ZASGO HOTEL

4.0 star property
Central hotel with outdoor pool, connected to a shopping center, near Labuan Bajo Port

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Photo gallery for ZASGO HOTEL

Rooftop terrace
Cakrawala Suite | Living area | Smart TV
Premier Single Room, 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe
Shopping mall
Poolside bar
Close to Labuan Bajo Port, ZASGO HOTEL offers a comfortable retreat with an on-site shopping mall and rooftop terrace. Enjoy ocean views at the Sky Resto restaurant or unwind in the outdoor pool and children's pool. With free WiFi, dry cleaning services, and helpful staff nearby guests have praised for their excellent service.
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Airport transfer
  • Bar
  • Pool
  • Free parking
  • 24/7 front desk
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Children's pool
  • 4 meeting rooms
  • Meeting rooms
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Free grocery shopping service

Feel at home (6)

  • Children's pool
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Blackout drapes/curtains
  • Free grocery shopping service

Room options

Available filters for rooms
Showing 10 of 10 rooms

Grand Studio Single

Highlights

Air conditioning
Smart TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Bidet
Rainfall showerhead
Coffee/tea maker
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Delonix Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Air conditioning
Smart TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Bidet
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Cakrawala Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Smart TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
Bidet
  • 48 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

The Studio Single (No Window)

Highlights

Air conditioning
Smart TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Bidet
Rainfall showerhead
Coffee/tea maker
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Grand Studio Twin

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Smart TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Bidet
Rainfall showerhead
Coffee/tea maker
  • 26 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

Family Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Smart TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Bidet
Rainfall showerhead
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

The Studio Twin (No Window)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Smart TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Bidet
Rainfall showerhead
Coffee/tea maker
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

Premier Triple Room

Highlights

Balcony
Air conditioning
Smart TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Bidet
Rainfall showerhead
  • 30 sq m
  • City view
  • Sleeps 3
  • 3 Large Twin Beds

City Simplify Room

Highlights

Air conditioning
Smart TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Bidet
Rainfall showerhead
Coffee/tea maker
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premier Single Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Smart TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Bidet
Rainfall showerhead
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Jl. Soekarno Hatta, Labuan Bajo, Nusa Tenggara Tim., 86763

What's nearby

  • Labuan Bajo Port - 14 min walk - 1.2 km
  • St. Angela Labuan Bajo - 14 min walk - 1.2 km
  • Pede Labuan Beach - 15 min walk - 1.3 km
  • Waecicu Beach - 8 min drive - 6.5 km
  • Batu Cermin Cave - 9 min drive - 4.1 km

Getting around

  • Airport shuttle (surcharge)

Restaurants

  • ‪Maison Belmont - ‬13 min walk
  • ‪The Bay Restaurant - ‬19 min walk
  • ‪Taman Laut Handayani - ‬12 min walk
  • ‪Happy Banana Sushi - ‬5 min walk
  • ‪Baccalá - ‬14 min walk

About this property

ZASGO HOTEL

ZASGO HOTEL features a rooftop terrace and puts you just a 5-minute drive from Labuan Bajo Port. Guests can take a dip in the outdoor pool or grab a bite to eat at Sky Resto, which serves breakfast, lunch, and dinner. Other features include a bar/lounge and a children's pool.

At a glance

DONE

Hotel size

    • 87 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
    • Late check-in subject to availability
    • Minimum check-in age: 17
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • If you arrive at the property after hours, you'll need to check in at an alternate location: [ZASGO HOTEL]
    • If you are planning to arrive after 12:30 AM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 17
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas (15-device limit)
    • Free WiFi in rooms (speed: 50+ Mbps; 15-device limit)
LOCAL_PARKING

Parking

    • Free secured, covered onsite self parking
    • Onsite parking limited (max 10 spaces per unit)
DONE

Transfers

    • Airport shuttle from 7:00 AM to 7:00 PM*
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge

Traveling with children

  • Children's pool
  • Grocery/convenience store
  • Children's menu

What to do

  • Shopping

Working away

  • 4 meeting rooms
  • Conference space (3617 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Luggage storage

Facilities

  • ATM/banking
  • Rooftop terrace
  • Television in common areas
  • An outdoor pool
  • Shopping mall on site
  • Lockers available
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 48
  • 12 stairs to reach property
  • Tile flooring in room

Room amenities

Be entertained

  • 32-inch Smart TV

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

Freshen up

  • Rainfall showerhead
  • Shower only
  • Bidet
  • Soap and shampoo
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 50+ Mbps and 15-device limit)
  • Free local calls
  • Electrical adapters/chargers

Food and drink

  • Meal delivery service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Mobile key entry

Special features

Dining

Sky Resto - This poolside restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Pool Bar - This poolside bar serves breakfast and dinner. Reservations are required. Open daily.

Here's the breakdown, no surprises

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 150000 for adults and IDR 100000 for children
  • Airport shuttle service is offered for an extra charge of IDR 150000 per vehicle (roundtrip, maximum occupancy 4)

Children & extra beds

  • Rollaway beds are available for IDR 350000.0 per day
  • Airport shuttle service for children up to age 12 costs IDR 150000 (roundtrip)

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Noise-free guestrooms cannot be guaranteed.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, JCB International

Also known as

ZASGO HOTEL Hotel
ZASGO HOTEL Labuan Bajo
ZASGO HOTEL Hotel Labuan Bajo

Frequently asked questions

Does ZASGO HOTEL offer free cancellation for a full refund?

Yes, ZASGO HOTEL does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at ZASGO HOTEL?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at ZASGO HOTEL?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at ZASGO HOTEL?

Yes, there's free self parking. Parking spots may be limited.

Is airport shuttle service offered by ZASGO HOTEL?

Yes, an airport shuttle is available from 7:00 AM to 7:00 PM on request. The charge is IDR 150000 per vehicle roundtrip.

What are the check-in and check-out times at ZASGO HOTEL?

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM. Check-out time is noon.

What is there to do at ZASGO HOTEL and nearby?

ZASGO HOTEL has an outdoor pool.

Are there restaurants at or near ZASGO HOTEL?

Yes, Sky Resto offers ocean views and poolside dining.

What's the area around ZASGO HOTEL like?

ZASGO HOTEL is in the heart of Labuan Bajo, a short 17-minute walk from Labuan Bajo Port and 15 minutes' walk from Pede Labuan Beach.

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Reviews

ZASGO HOTEL Reviews

8.4

Very Good

8.6

Cleanliness

8.4

Amenities

8.6

Staff & service

8.0

Eco-friendliness

8.4

Property conditions & facilities

What guests liked

  • Breakfast was great with a large selection and a convenient option for early risers. (7 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Very good

Hotel location is good, and room is clean with complete amenities. I enjoyed the breakfast and also the supermarket at the basement which has a complete selection.
Henricus, 2-night trip

10/10 Exceptional

Nice staff great service

The staff at the hotel were very nice. In room massages are available and very competitively priced. There is a supermarket on the ground floor which is well stocked.
Anthony, 2-night trip

10/10 Exceptional

Great and convenient location for the hotel. Rooms are simple but comfortable. Very friendly staff, specially Aldo who was our driver to pick us up at the airport and check us in. It also has supermarket and pharmacy. Breakfast is another great feature.
OLGA, 3-night trip

10/10 Exceptional

Quality and affordable
Tee Toy, 3-night trip

8/10 Very good

The hotel is very good for the pruce point. Very cheap, friendly and helpful staff, great breakfast.
Seung, 5-night trip

8/10 Very good

The hotel is really nice… the swimming pool is the best part. Excellent view and the bar right in there. The room was spacious and from previous reviews we thought the bathroom would be small, but not at all. The only 2 bad things are the internet that drops every 2 minutes and the menu options are very poor. And the food is not really good and expensive for what it is, we even got upset stomach after eating.
Pamela, 2-night trip

10/10 Exceptional

The view of the harbor is spectacular. The staff speaks English fairly well. The service was grand.
Eric, 2-night trip

10/10 Exceptional

I liked that we had an interior room and could not hear 0430 prayers. The pool took our breath away. Food at the pool was good. At breakfast they should pay more attention to when items are gone. I left some trays open on a few different days so they could see they were empty and they just closed them.
Barbara, 4-night trip

10/10 Exceptional

Excellent customer service at reception and at the pool bar
susan, 1-night trip

10/10 Exceptional

The staff are the best part of this hotel. So keen to help with anything.
Sukhbinder, 3-night trip

10/10 Exceptional

Best location

Nice and friendly staff, Cakrawala Suite recommended
SYECH, 3-night trip

10/10 Exceptional

Great stay at zasgoboth before leaving and return from kamodo island boat trip. Staff very friendly and helpful. Close to airport and centre of bajo. Pool area and view amazing. Risky and staff at pool very friendly. Defibately recommend
Mark, 1-night trip

8/10 Very good

Very simple but has all you need for a short stay in Labuan Bajo. Only complain is that you are not allowed to take the pool towels for your day trip to Komodo Island. Other than that it is great, staff is friendly and rooms are clean.
Loic, 2-night trip

10/10 Exceptional

Awesome stay

Amazing stay again as we loved it so much the first time we had to return. Great rooftop pool area to watch the sunset and just hang out. Breakfast great. Rooms comfortable and staff friendly. By far the cleanest place I’ve stayed in Indonesia, not a bug in sight!!
Kariana, 2-night trip

10/10 Exceptional

Great for travel with kids. Multiple dining options on site, gorgeous pool, amazing views, grocery store and arcade downstairs. Very, very clean. Good sized rooms. Amazing staff…especially Theresia, she was kind and very helpful.
Laura, 6-night trip

4/10 Fair

Below expectation

Thw Hotel is disappointing, there were few points deserves a comment. Internet doesnt work, I stayed two nights: first before the island boat tour and onother night after. Two different rooms on different floors, neither I had internet connection. Hot water wasn't available also and the bathroom very small. The small room doesn’t have windows, but lots of mosquitos and no eletronic repelent. Breakfast place has an amazing view, but omelet station doesn't take note, therefore, very unorganized and difficult to get your order.
Carlos Eduardo, 1-night trip

10/10 Exceptional

Didn’t even blink an eye when I checked in two hours early. It is an immaculate no frills hotel. Great value for money
1-night trip

10/10 Exceptional

We stayed in the triple room that overlooked the pool. We had an amazing view of the sunset each day. We were able to walk to find dinner. They had a really good market in their basement for snacks and whatnot. The pool was great. The staff was very kind and helpful.
Julie, 3-night trip

8/10 Very good

Generally not bad, but also very bare bones -

Generally good service, but some communication issues. Bare bones rooms; very basic breakfast. Good location to main street. Very convenient for last minute food shopping.
4-night trip

6/10 Good

Very basic. Reception barely understood what we were asking and one was passive aggressive at one point. This is fine to stay for a short time and not being in the hotel.
Uzair, 2-night trip

8/10 Very good

Good bed, clean and functional. It will be good if hair-dryer is included, had to call for one and return within an hour. Only stayed for one night and 3rd floor rooms have windows but no view. Not far from main Jl Soekarno Hatta shopping strip. Overall good stay Thanks
Budianto, 1-night trip

6/10 Good

The room and bathroom itself was nice however quite dark. Shower was really good when it was hot but temperamental - hot water must be on limit so varies when it comes There were ants everywhere - on the floor some but most on the counter table in bedroom so wouldn't recommend leaving any food or drink out. No welcome drinks as stated in booking confirmation - we asked about it and they said it wasn't made so will give the next day but they never did. Not the hotels fault but the guests staying here can be really really loud - had to call security at 1.30am on one night to tell them to shut up. The pool view for sunset is incredible - they give towels, the water is clean. I would still book at this hotel again in future as for the price it was still nice
nathan, 3-night trip

6/10 Good

This hotel was everything we needed. We were contacted prior to arrival regarding whether we needed transport from the airport which was good. However, when we arrived at, there was no one there to pick us up. We contacted the hotel who told us there was someone already there, but we had waited for nearly 20 minutes and no one turned up so we got a taxi which was far easier and cheaper. Generally, staff were friendly and helped where they could, such as providing a breakfast box in the morning since we left very early for a tour. The rooms were very spacious, but the air con was pretty weak meaning it was still relatively warm in the rooms. The fridge was also not on when we arrived, which would have helped for water. The hotel did have a restaurant with a stunning view and a pool with a lovely bar looking out to the harbour. However, this got fully very quickly due do it not offering much seating compared to the number of rooms.
Ben, 2-night trip

6/10 Good

The place was clean enough, but it was an old building. They must have a problem with their toilets or sewer, the room smellled like sewer the whole time. Nasty! There was only one chair in the room and none on the balcony, so you could not sit on balcony. View was great. Close to downtown. Pool/pool bar was nice. Breakfast was buffet and had large selection. We reserved a car ride for 640am with the front desk. When we went down, the guy said the car service didn’t start until 7am. Not sure why they didn’t tell us that when we reserved the car the night before. The front desk guy was rude. We had to be at our dive place at 7am. He said we could wait until 7am for the car. I said we could not and asked what other options we had. He said he could try to call us an outside taxi. He did that and we were able to get to the dive shop just in time for our trip. Overall, okay for the price since it was inexpensive, but I would not stay there again.
Helen, 4-night trip

2/10 Poor

Worst hotel and service I’ve ever had Check-in: Basically gave me my room key and no discussion about meals, amenities or anything about the hotel. They had a sign for a welcome drink, did not receive that. Hotel: The hotel is in poor condition, dirty, the pool is rough, the odor is of cigarette smoke permanently imbedded in every corner. Room: My room looked similar to the photos online but just decrepit. My bed sheets were COVERED IN BLACK HAIRS and debris. It was absolutely disgusting. There was something every couple of inches. I don’t think they washed them and left them on there from the last guest. I asked for a new sheet so that I could sleep in the sheet like a sleeping bag and I wore long sleeved shirt and pants so none of my skin was touching anything. I slept on a towel for my head, hope that was clean. I reserved their shuttle to the airport for 75,000 and they refused to let me go on it until they checked my room to see if they needed to charge me for anything. They sent housekeeping up there and I was shown a photo of a towel with a lipstick smudge on it. They said we have to charge you. i asked how much and they just made up an arbitrary amount of 50,000. Now the only reason I paid is because I didn’t have time to argue because I needed to get to the airport. But this is about principle, you don’t provide me with clean sheets but you expect me to pay for a dirty towel? This place is petty, dirty, terrible customer service. DON’T RECOMMEND
Amanda, 2-night trip