A very warm welcome on our arrival, who offered us complimentary drinks after a long day travelling. We were shown our room on the 2nd floor (room 4) and it was spotless and was a very large room. Wonderful views of the river. All the front of house staff we saw were very friendly each time we saw them. I cannot comment on the breakfast or the food as we ate out during our stay. The hotel is up a hill but they have steps and a local elevator that takes you down to the lower level of Lisbon. But this didnt cause any problems for us but it may if you struggle with walking.
But we had a fantastic stay and would highly recommend this hotel.
leanne
leanne,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 24 日
Fantastisk udsigt
Stephanie
Stephanie,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 13 日
The most polite helpful staff ever. They carried my suitcases up 90 stairs. Very clean and comfortable
lori
lori,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 11 日
My fiancé and I had a wonderful time in Lisbon, thanks to our relaxing stay at this hotel. The service was exceptional, the food was delicious, and the location was perfect. Each morning, we had breakfast with an awesome view of the river and city. We will definitely be staying here again in the future!
Jac
Jac,7 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 8 日
Natasha
Natasha,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 8 日
The staff and room were great!
Felt very welcomed and given all the information we wanted.
Diane
Diane,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 7 日
Fint
Anne Marie
Anne Marie,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 24 日
Heather
Heather,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 23 日
Our stay was truly wonderful. Bruno and his staff always went above and beyond to make us feel welcome. The hotel’s location couldn’t be more perfect and the views were absolutely breathtaking. A quick walk from the public elevators made everything just steps away. Highly recommend for anyone looking for comfort, charm, and excellent service.
Sergey
Sergey,5 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 22 日
Rob
Rob,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 19 日
Excelent service , good food and outstanding service
Charles
Charles,3 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 7 月 30 日
Praktisk og sentralt.
Sentralt på høyden nedenfor slottet. Bolt og uber stopper ikke ved døra. Må gå litt. Trange trapper opp etasjene til rommet, men de ansatte er innstilte på å bære bagasjen. Restaurant med utsikt og terrasse med enkel mat ved resepsjonen. Hyggelig personale. Stort rom, men utsikt opp mot slottet. Klønete baderomsdørløsning. «Terrassen» er en trang mezzanin med air-con bokser i veien. Hyggelig med velkomstdrikk. Kjøleskap på rommet.
Rolf-Erik
Rolf-Erik,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 25 日
Amazing Hotel & Service
It was an amazing stay from begining to end. The staff was so friendly abd accomodating and went above & beyond any hotel we stayed at it in Portugal. The views & location are amaxing. I highly Recommend the Top Floor Terrace Room.
Lindsey
Lindsey,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 18 日
Monique
Monique,3 晚行程
Expedia真实住客点评
2/10 很差
2025 年 6 月 7 日
I will start with the negative to end on a positive note.
This hotel is an old building with NO ELEVATOR. It is unsuitable for anyone with mobility issues or a heart condition. Our balcony suite was 82 steps up on the fifth floor (floor six in the US). I am giving it a one-star due to the lack of a clear warning about this.
The “suite” was an average room with no working station. The unshaded terrace had a southern exposure so it could not be used either on hot sunny days during peak temperatures (2PM to 6PM), or on rainy days. The bathroom had weak water pressure and it took three minutes to get hot water.
Now for the good. The spacious terrace featured a TRULY SPECTACULAR VIEW of the river. We didn't want to leave (not least because we would had to climb 82 steps to get back up.)
The staff were super friendly and helpful without exception. The complimentary port carafe in the room was a nice touch.
The location was a four-minute walk to Saint George’s Castle and a public elevator that saved seven floors of steps to town.
Hint: Skip the hotel breakfast. Plenty of nice eateries are nearby.
Adel
Adel,6 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 26 日
We stayed in the terrace suite, Santa Catarina. The view was literally the best view in Lisbon and we didn’t want to leave the patio. The staff was amazing and they took care of the luggage, but still a bit of up and down and not great if you have mobility issues. Only drawback was 5-6 flights of stairs and no elevator. Service was fantastic
David
David,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 22 日
All in all great hotel! Excellent location, friendly staff, safe and quiet! Only thing missing is the mosquito screen on the windows.
Vitaly
Vitaly,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 19 日
All staff at the hotel were exceptional and went out of their way consistently to make sure we had a great stay. 10/10 would stay again.
Callum
Callum,3 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 10 日
Beautiful small hotel.
Amazing staff.
Ray
Ray,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 18 日
The hotel was nice and very clean. The staff was excellent and very nice.
Elizabeth
Elizabeth,6 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 15 日
Outstanding location and comfort
The service was over and above our expectations. The room and hotel was clean and quiet and comfortable. All the important features while traveling.
Natalie
Natalie,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 3 日
The location is perfect, easy to get to every major attraction in the city center.
The room was big with a very nice view, breakfast was great, with beautiful view from the balcony, and the staff was superb.
Never in my life I felt that hotel staff wanted to help this much.
I will definitely return to Lisbon and to this hotel next year
Tom
Tom,6 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 28 日
Ingrid
Ingrid,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 26 日
Was in a beautiful area but many taxis and ubers would not travel up to it and it was very high up many, many stairs which did create an amazing view but not for the faint hearted. Staff was helpful and friendly. Very clean and had everything you need