Check-in was smooth and hassle free. We left and went exploring and upon returning found an issue with one of our rooms - somehow the bathroom floor was flooded which leaked out into the room. Went down to the main desk to ask for help. Lamar (who checked us in) remembered me on sight and said he was aware of the situation with our room. He quickly got us switched over to a new room with no hassle. The hotel was quite full so I was surprised there was a room available - but he found out while we were away about the issue and held one for us. After this hiccup the rest of the trip was uneventful. We didn't spend much time at the hotel but found it to be what you'd expect from a Hilton Garden Inn - clean and comfortable. The location was nice - a brewery right next door and lots to do in the area. Overall we found the staff to be polite and friendly. We're grateful for Lamar's help and quick action, the trip definitely would have been soured without that. Give that man a raise for excellent customer service.
Lauren
Lauren,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 8 月 22 日
The carpet was soaked bc the air conditioner was leaking everywhere
Lauren
Lauren,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 19 日
Martha
Martha,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 17 日
Great place to stay
Nice hotel, lots of stores close by. Bar& food was good.
Zabre
Zabre,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 20 日
Clean and comfortable
Excellent place to stay. Clean and comfortable.
真实旅客
1 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 13 日
I reserved a king room. Upon checkin they did not inform me they checked me into a Queen. Also my partner and I woke up stiff, the bed was absolutely terrible.
Michelle
Michelle,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 7 日
Peter
Peter,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 7 日
Yolanda
Yolanda,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 5 日
Andrea
Andrea,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 1 日
Jacquelyn
Jacquelyn,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 20 日
Danielle
Danielle,2 晚行程
Expedia真实住客点评
8/10 很好
2025 年 6 月 17 日
The property isnt bad. The room we had needed some work. Example: there was a hole in the bathroom door. Also some of the paint was piling in the bathroom, and spots on the carpet in the room. Staff wise, they could use more to clean. I was going to pay extra to get into the room early, but was told they really didn't have to many people to clean the rooms up. My stay qas different from when i went last summer.
Ronson
Ronson,1 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 6 月 16 日
Convenient to 2 restaurants
roger
roger,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 6 月 10 日
Customer service was friendly. Unfortunately the 3rd party site displayed that this hotel offers cribs but it does not. I would like to say despite other reviews they do have a pool.
Sandra
Sandra,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 31 日
Pablo
Pablo,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 30 日
Asalie
Asalie,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 30 日
The staff was awesome! Very clean rooms and loved the outdoor seating area!