The room was great- comfy and clean. The front desk people were so friendly and accommodating. Breakfast had a great variety and coffee was hot and delicious.
Beth
Beth,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 28 日
The room was clean but housekeeping failed to clean the room on the second day. I left room early enough to have housekeeping enter and replace towels and make beds but it didn’t happen.
Faye
Faye,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 26 日
Kristin
Kristin,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 18 日
Room was very clean and the staff was courteous .
MICHAEL
MICHAEL,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 10 日
Very clean, nice and friendly staff.
Mike
Mike,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 9 日
Been staying here a few times always a great location and great stay.
george
george,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 6 日
The reception staff were excellent
Denise
Denise,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 5 日
Nice staff, great breakfast.
Catherine
Catherine,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 4 日
The site was pretty clean. Our room was pretty clean except our bathroom. You could tell housekeeping was cutting corners in the bathroom. Dirty hand prints in the shower. Floor around toilet dirty looking. Splatters on mirror.
THE MATTRESS' WERE SO UNCOMFORTABLE. WE TRIED BOTH BEDS BUT COULDN'T GET COMFORTABLE AND BOTH OF US WOKE UP WITH SORE BACKS.
Jeremy
Jeremy,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 7 日
All good
Room was clean, beds comfortable, location great, staff very nice
David
David,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 6 日
Dempsey
Dempsey,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 3 日
We stayed here twice in one week for the halfway point of our trip to Pigeon Forge. I would definitely recommend. The hotel was very clean, staff was very friendly and the breakfast was decent!
Rachel
Rachel,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 30 日
Lisa
Lisa,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 28 日
The hotel staff was friendly. The place is very clean. Breakfast was great!
Rachel
Rachel,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 17 日
Great Property!
JoshandAmber
JoshandAmber,2 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 9 月 13 日
Property was generally excellent. However, we stayed in a room where the previous guest (s) had pets in the room and room had a strong odor of dogs.
As a pet owner, I would prefer that pets be confined to specific rooms or floors so that those without pets dont have the odor. The room appeared clean but the chair and carpet smelled the most.
Linda
Linda,1 晚浪漫旅行
Expedia真实住客点评
2/10 很差
2025 年 9 月 11 日
Disappointing Stay - Room Was Not as Advertised
My recent stay at the Holiday Inn was quite disappointing due to an issue with my room reservation. I had specifically booked and paid for a King Room with a Sofa Bed, as advertised on Hotels.com.
However, upon check-in, I was given a standard King Room without a sofa bed. This significantly diminished the value of my booking and was not the accommodation I had paid for. The hotel staff did not offer a solution or compensation for this discrepancy.
I was very dissatisfied with this experience. When a guest pays for a specific room type, it is reasonable to expect that they will receive what they booked. This was not the case here. I hope the hotel and Hotels.com can address this issue for future guests.
David
David,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 11 日
Very clean and staff was wonderful
Michael
Michael,1 晚浪漫旅行
Expedia真实住客点评
4/10 尚可
2025 年 9 月 6 日
Noisy
Hard floors, no carpet, and people stomping back and forth at night and the next morning are a bad combination.
JOHN
JOHN,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 9 月 6 日
Checked in early staying two nights was not asked if we wanted to be around pets. First night dog running up and down hall for 2 hours from 8pm until 9pm. Then again at 3AM.
Room was not cleaned on day two. Went down and told desk personal at 3:00 pm that room had not been cleaned. Told they were trough for the day and would not be cleaned until the next day. Told them that did not do me any good as I was checking out the next day. I would think it should be the responsibility of the person in charge of housekeeping to ensure all rooms were cleaned. Told them I needed towels, and they said no problem they would take care of that. Came back to room at 11:00 pm that night there were no new towels. Had to go back down to desk and get towels and toilet paper. At 6:30 am the next morning woke up to dog barking in next room.
When I made reservations did not know I was staying at a kennel.
I definitely would not recommend this motel. Customer service terrible. Had two more reservations for the motel in the coming weeks but as you can expect I canceled them.
Barry
Barry,2 晚行程
Expedia真实住客点评
8/10 很好
2025 年 9 月 3 日
Alles sauber und gut!
Steve
Steve,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 3 日
Good location, clean, breakfast options good, great staff.
KIMBERLEY
KIMBERLEY,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 3 日
Clean, convenient, location.
Kimberley
Kimberley,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 1 日
Room was very large and welcoming. There was trash found in the closet and only 1 extra roll of tp paper (we had 5 guest)
The pool was fun for child not deep so he could swim freely. Outside was furnished nice with warm lighting