Most of the stays went great. We did have a problem with the air conditioning that seemed to be knocking all night long, so that was pretty uncomfortable. But everyone on the staff was nice until I got an Email, showing that they charged my credit card. $75 for a pet fee, which I had no pets. With us, and when I called them, they said the cleaning person said, I had 3 dogs with us. We never had any dogs at that hotel and now we have to wait until Monday they said to have a manager look into it. All they have to do is look at the cameras!