Arrived at 3p. My room was not available. Their systems were down and I did not get my room until almost an hour later. I had been on the road for 16hrs and was very tired. I tried canceling my reservation and book a different property at this point since I just tired and just wanted to rest. They threatened to charge me a cancellation fee for the cost of the room since it was non refundable but my room was not available and it was an hour past check in time.
真实旅客
1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 18 日
James
James,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 15 日
Kelsie
Kelsie,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 25 日
Daniel
Daniel,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 9 日
Jose
Jose,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 9 日
Nathan
Nathan,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 2 日
Easy in, easy in/out with the auto codes for all doors
A Paulette
A Paulette,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 28 日
Maria Dolores
Maria Dolores,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 26 日
This hotel is not worth the money spent.
Customer service is the worst and slowest.
The rooms are nice, but our room was very dirty. There were nasty stains on the carpets and the restroom floors. I had to clean the bathroom Flores. The bathtub grout and seals were moldy, and the shower curtain was almost falling. They sent someone to do the cleaning again, but all the issues remained the same. They just do superficial cleaning. Some of the walls and furniture was also damaged in the room.
Then we tried to get a drink at the restaurant and even though there was no one they made us wait so long. There was a confusion between waiters and they literally argued right in front of us .
There was no ice in the ice machines at several of the floors. I had to travel to three different floors to find ice.
The pool water was very cloudy, and I wouldn’t risk swimming in dirty water.
All in all, not the best experience:((
Tina
Tina,1 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 5 月 23 日
Barbara
Barbara,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 21 日
naum
naum,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 19 日
Amanda
Amanda,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 18 日
Excellent!
My stay was excellent. The hostess at the counter at check-in was great and the check-out with a different person and was great as well!
Roxie
Roxie,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 18 日
Alexandra
Alexandra,2 晚行程
Expedia真实住客点评
8/10 很好
2025 年 5 月 12 日
Danielle
Danielle,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 5 日
James Aaron
James Aaron,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 4 日
Everything was in tip-top shape. There was a full complement of clean towels. The shower was hot and the beds were comfortable. The breakfast, which was billed as " continental", included scrambled eggs and sausage patties, aling with pancakes and a hoat of other options. Parking was easy.
Robert
Robert,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 4 日
Excellent breakfast
James Aaron
James Aaron,7 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 27 日
Overall a great experience!
James
James,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 4 月 14 日
Richard
Richard,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 5 日
Lots of workers, funny smell/ odor.
Michael
Michael,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 31 日
Fine
Wanda
Wanda,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 23 日
Great place c to be stay
MANDO
MANDO,1 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 3 月 17 日
Property was not very clean and had a terrible odor.