Overall very satisfied with the hotel.
The staff in the reception were very kind and service minded 5*.
Staff in the breakfast room appeared to be young and inexperienced. Provided passive service. 3*
Breakfast buffet was sparse, considering the hotel's quality and price. 3*
The room, room service, cleaning etc. was excellent. 5*
The hotel is very centrally situated in the cosy Alfama area and close to shopping, small restaurants etc. 5*