Yes the room was neglected it smelled like smoke i had to change rooms because the heat wasn't working properly and the maintenance person never did show up to fix the problem and had to exchange rooms and had the same problem
Cherry
Cherry,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 5 日
The room was very clean and the staff was nice and attentive to our needs.
Rosalyn
Rosalyn,4 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 11 月 27 日
The hotel staff was very nice and accommodating. The room was really in need of an upgrade. Lots of worn spots, dim lighting, and just "tired" looking. Of course, Tunica has lost 6 casinos in recent years, so not much of an incentive for the business to invest money.
Eileen
Eileen,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 20 日
Nice staff
Steven
Steven,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 19 日
The rooms so clean I love this hotel
Reetta
Reetta,3 晚行程
Hotels.com真实住客点 评
4/10 尚可
2025 年 11 月 14 日
we reserved a king bed, they said there wasn't any available. hotel is old and hasnt been updated. soap was runny in the shower.
heather
heather,1 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 12 日
The only thing the lights when out this morning while taking a shower
Tevin
Tevin,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 10 日
henry
henry,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 11 月 9 日
No soap. Very little toilet paper. Shower was nasty like it was water damaged. Inside of the drawers was dirty.
Armond
Armond,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 8 日
Clean and very noce
holly
holly,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 7 日
Chris
Chris,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 11 月 1 日
Lacking in everything for a casino
Susan
Susan,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 10 月 31 日
Never checked in the dates were misunderstood please help me reschedule for closer to my location
Aaron
Aaron,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 28 日
Spent 3 nights at the Hollywood; staff were nice, casino was okay (not enough varieties of Keno!), and overall, a nice stay. Weather wasn't great, so we spent more time in the casino and hotel room, but that was just fine.
Jeffery
Jeffery,3 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 10 月 27 日
The hotel smelled of smoke.
Lena
Lena,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 10 月 23 日
The pool was so dirty i did not want to get in and the hot tub was not working. Very disappointed ...we was wanting to relax! And enjoy the amenities
Sherry
Sherry,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 21 日
Chuck
Chuck,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 10 月 19 日
I have stayed at this hotel before a year ago. The room we got this time was by far the worst ever air conditioning was not working properly. Had it set to 64 and we burned up all night on you could tell they’ve been working on it because the panel was moved and not put back. There was pubic hairs in the sink and the tub and around the corners were filthy very dusty in front of the TV and the Staff was not friendly. And didn’t offer me any compensation I’m not having air in my room. They told me I should have called well when you get back to the room late you don’t expect the maintenance to come. I had to turn the air on when I got there that should’ve told me something it was completely off And the bed the mattress needed to be replaced. There was a big dip on the left-hand side. it was so very hard. Was not up to what it used to be for sure