Creo que sería muy benéfico el incluir el servicio de televisión en los cuartos, pues no todos tenemos cuentas de servicios como Netflix, YouTube, Disney, etc. Además revisar las coladeras de la regadera sale el olor del drenaje y es desagradable.
IRMA
IRMA,5 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 27 日
The rooms were clean and modern and very comfortable. Cleaning service was very good. The main pool was good size and clean, there is fun rooftop area with good views and soaking tubs. Our breakfast was included, you ordered off a menu and it was tasty and filling.
If you have rented a car and want to see a lot of sites, Centotes, mayan ruins, etc great location. You can still walk to good restaurants in Tulum and ten minute bike ride to beach. There is really no public beach in Tulum and had much seaweed. Jaguar beach is US$20 per person entry fee. The Jaguar park beach is very nice and we did stop at Paraiso beach club which had nice facilities along with the very nice Jaguar park beach.
David
David,8 晚结伴旅行
Expedia真实住客点评
8/10 很好
2025 年 5 月 26 日
Boa acomodação com considerações
O hotel é bonito e o atendimento cordial, mas tenho algumas considerações:
1. Não há portas no banheiro - nem na parte do chuveiro
2. Não tem cortina blackout, a luz entra forte bem cedo
3. A cama é proporcionalmente pequena
4. O café da manhã não é self-service - voce pode escolher apenas uma opção
5. Fica a 15 min a pé da avenida principal, e para ir a praia ou zona hoteleira necessita carro
No geral, o hotel é ok pelo preço
O PAI
O PAI,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 23 日
Absolutely beautiful property, location is too notch, walking distance to everything.
Farouk
Farouk,3 晚行程
Expedia真实住客点评
6/10 好
2025 年 5 月 20 日
Convenient location,
Armando
Armando,11 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 5 月 19 日
Está muy bien en general, solamente no está tan céntrico.
Maria Fernanda Perez
Maria Fernanda Perez,4 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 19 日
Amazing staff
Everyone very welcoming.
Only thing suggest is to have more options in the breakfast menu other than that everything was great.
christopher
christopher,4 晚家庭旅行
CheapTickets真实住客点评
10/10 绝佳
2025 年 5 月 17 日
Son muy amables y te alludan cuando lo ocupas
Omar
Omar,6 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 13 日
Personal y todo el lugar excelente 👌
Nubia Ibeth Morales
Nubia Ibeth Morales,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 11 日
huéspedes borrachos que llegan en madrugada haciendo escándalo y obvio interrumpen el descanso!
RODOLFO
RODOLFO,5 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 10 日
I loved this hotel so cute and looks very nice so many pictures were taken
Gina
Gina,3 晚行程
Expedia真实住客点评
8/10 很好
2025 年 5 月 10 日
Ahime Guadalupe
Ahime Guadalupe,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 6 日
Jesse
Jesse,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 5 日
Overall, we had a great stay. The hotel was located approximately half hour taxi ride from the airport. Staff were very helpful with check in process, and any needs we needed during our stay. Rooms were clean. We enjoyed the free breakfast daily as well as the restaurant thank you. I would stay here again!
Payton
Payton,4 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 5 日
Excelente
Sergio
Sergio,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 3 日
Nice hotel
vishalkumar
vishalkumar,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 2 日
I really enjoyed my stay in Prana! From check-in through out the duration of my stay, they exceeded my expectation. The atmosphere is very chill and tranquil. The breakfast options were limited but no complaints, I enjoyed my fruit platter every morning after eating our hearts out with tacos every night. The location was perfect, two minutes away from Chedraui grocery store where we got our essentials. Everything was walkable in the area.
They cleaned and tidied out our room everyday and the staff were very friendly especially Rosie and Miguel at the reception. They were very attentive of our needs and made our trip to Tulum exceptional. I would stay here again when I come back. I highly recommend Prana to anyone wanting to visit Tulum!
Mira
Mira,7 晚浪漫旅行
Expedia真实住客点评
6/10 好
2025 年 4 月 30 日
Room was ok they always clean everyday and location was great near to the supermarket. No door in the bathroom no privacy, clogged shower drain, never filled up the body soap bottle, 1 hour wait time for a free cheap breakfast not worth it. Pool was dirty. not coming back to this hotel anymore.
Eva Marian
Eva Marian,6 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 29 日
The hotel is beautiful and the staff is great.
Niulin
Niulin,3 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 26 日
We were skeptical to stay at The Prana hotel but had a wonderful time. It is a unique hotel and is very clean. I highly recommend this hotel.
Wanda
Wanda,8 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 4 月 24 日
Our stay was overall very enjoyable. The staff were excellent and very attentive to any queries and concerns. The room was very comfortable as well. My only two critiques is that the pool could be maintained more consistently and that there are more affordable meal options for dinner at the hotel restaurant.