可以免费取消我在康莱酒店及度假村长滩岛的预订并获得全额退款吗？

是的，康莱酒店及度假村长滩岛在我们网站上提供可全额退款的客房房价。如果您预订了可全额退款的房价，则可以在入住前的一定天数之前取消，具体取决于该住宿的取消政策。请务必查看该住宿的取消政策，了解确切的条款和条件。

康莱酒店及度假村长滩岛是否允许携带宠物入住？

很抱歉，不允许携带宠物和服务型动物。

康莱酒店及度假村长滩岛是否有停车场？

很抱歉，康莱酒店及度假村长滩岛没有停车场。

何时可在康莱酒店及度假村长滩岛办理入住和退房？

开始办理入住：15:00；停止办理入住：不限时间。退房时间为 12:00。

在康莱酒店及度假村长滩岛及其附近有什么游览观光项目？

康莱酒店及度假村长滩岛设有室外游泳池和SPA 服务。

康莱酒店及度假村长滩岛周边区域环境如何？

从康莱酒店及度假村长滩岛仅需6 分钟步行可至白滩，6 分钟步行可至车站 1。

长滩岛康莱酒店及度假村长滩岛住宿优惠| Hotels.com 好订网

Q: 康莱酒店及度假村长滩岛是否允许携带宠物入住？

很抱歉，不允许携带宠物和服务型动物。

8/10 很好

2025 年 9 月 27 日

Henrik，4 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 8 月 3 日

Extremely convenient. It's attached to a mall so it has a super market, laundry, ATM, food, department store etc. Free shuttle to the main part of town. Also there are always trikes available immediately outside for hire if you don't want to wait for the shuttle. Room was nice, spacious, clean and comfortable. Air conditioning was great no issues, hot and cold water was also reliable. During night time the street near the hotel has a lot of street food which is great if you want to try more local stuff.

darryl，3 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2025 年 5 月 29 日

Marvis Cobb，4 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 5 月 12 日

Highly recommend!!! The room are huge and very spacious.

Allan T，3 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 5 月 6 日

Alfredo，2 晚行程

Hotels.com真实住客点评

4/10 尚可

2025 年 5 月 3 日

Hard to sleep, but good location

Good location - attached to a mall a very short walk from a quiet part of the beach. The air conditioning was super loud even at the lowest setting, and not just in our room (maintenance guy was kind to let us check different rooms to see if we could move there, but it was just as bad there). The walls also let through a lot of sound. This made it very hard to sleep. The breakfast would have been perfectly acceptable, but they were apparently understaffed because they repeatedly ran out of coffee, glasses, bread, juice, and more

Oskar，3 晚行程

Hotels.com真实住客点评

8/10 很好

2025 年 5 月 3 日

The hotel is in a nice spot, a 5 minute walk from Station 1 and/or Diniwid and a 20 minute walk from Station 2/D'mall. The room was huge and always very clean, and the soundproofing was actually quite nice, I was able to rest pretty well every day. The hotel has got a pool, which is however, not particularly good. The water is 90cm high and, especially at night when there are light beams inside the pool, you can see that it is not particularly clean, with hair and other stuff floating in it (moreover, I could not find a toilet at the swimming pool - maybe there is one, but i didn't see it, whi knows - and, since the pool is always attended by plenty of kids, the idea that they relieve themselves in the water struck my mind more than once). The hotel offers no services like in room dining or shuttle service to the jetty port. Staff was usually professional but not particularly friendly, they seem way more interested in trying to charge you extra fees (like cleaning fees or lost card fees) than in actually helping you. When I left they made a 5 minute check of the room in order to understand whether to charge me extra money or not, complaining about a "missing towel card" (I had used that and the towel was in my room)...ironically when checking they apparently didn't notice I had left some clothes, I wonder why... Breakfast is kinda boring and the fact the it closes at 9 AM is definitely annoying.

Giuliano，4 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 4 月 26 日

Amelia，2 晚家庭旅行

Hotels.com真实住客点评

6/10 好

2025 年 4 月 25 日

Lailanie，2 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 4 月 22 日

Really lovely and helpful staff, the room was huge and immaculate. The breakfast was lovely too.

5 晚行程

Hotels.com真实住客点评

8/10 很好

2025 年 4 月 18 日

The hotel itself was impeccably clean. Checking in was a very matter of fact/assembly line experience - "Sir, you're an hour early, so you need to return at such and such a time." I'd have used that moment to make it more personal: "Sir, you're a little early, but let me see if we can't get you in a little early...Oh, I'm so sorry sir, I've checked everything, and there's just not a room available at this time. I'm sorry to make you wait, but we'll make sure you have the best stay." That little bit, which could've gone a really long way, would have taken an additional minute or so of the front desk person's time. Also, they fumbled the check-out process by delaying my departure (I was already running behind for my flight) over a room key they said their room inspector, who checked the room twice, couldn't find. So, I ended up having to head back to the room myself and where was it? Not under the bed or in the bathtub. It was literally chilling on the very first table you see as you want into the room. After doing their job for them, there wasn't so much as a cursory apology. Again, if you're gonna fumble something, I hope it's over something significant. Oh, and one more thing, it was impossible to reach their hotel line by phone from the outside. Like, why even have a phone if you're not gonna answer it? I realize that it's a big establishment and they probably check people in who have status, but still, it's not an excuse to treat your average guest with indifference.

Mark，2 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 4 月 8 日

Florian，2 晚行程

Expedia真实住客点评

8/10 很好

2025 年 3 月 10 日

3 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 3 月 1 日

Quiet, safe and friendly staff. We loved the free breakfast as well.

FREDIE，3 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 2 月 26 日

Eloisa，3 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 2 月 5 日

Tried and Tested

Another fabulous stay in Canyon Hotels Resorts Boracay. This is now my go to hotel in Boracay Island due to its cleanliness and service. On top of that, the price is extremely reasonable and the beds are so comfortable. There is an e trike terminal around the property so getting a ride is very easy. This time I tried and hop on hop off buses which stop right infant of the hotel's mall entrance. I liked this as I did not get wet at all even when the weather was a bit rainy. You can also use the free shuttle of the hotel to go to d mall, just make sure you ask the shuttle schedule.

George，1 晚商务旅行

Hotels.com真实住客点评

6/10 好

2025 年 2 月 3 日

There should be more variety on food fore breakfast .

1 晚结伴旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 1 月 8 日

Perfect Boracay Stay

Second time staying in Canyon Hotels & Resorts Boracay and my stay was even better this time around. The staff from the driver to the housekeeping department were friendly and helpful. The breakfast buffet is not full spread but I also paid way below 50 USD per night. So value for money can not be beat. The hotel also has its own mall right under so getting daily essentials was easy. Free shuttle to the busy part of the island in Station 2 and also coming back. The hotel room was clean with the beds being very comfortable. I always have a good night's sleep here in Canyon.

1 晚结伴旅行

Hotels.com真实住客点评

10/10 绝佳

2024 年 12 月 25 日

Neil，4 晚行程

Expedia真实住客点评

8/10 很好

2024 年 12 月 23 日

Vänlig personal

Hans，9 晚行程

Hotels.com真实住客点评

10/10 绝佳

2024 年 11 月 23 日

Excellent stay in Canyon Hotels & Resorts Boracay

The hotel rooms were brand new and extremely clean. The hotel beds were so thick and soft. Even the duvet covers were so fresh. But what sets this hotel apart is their customer service and the staff's willingness to help and assist. We arrived a bit earlier than the standard check in time of 3pm and they still gave us a room without any extra charge. The swimming pool was quite unlike other resorts in Boracay that was so small you can hear everyone around you. This is the perfect place if you want to have a quiet and clean space to stay after a full day of activities in the island.

George，1 晚结伴旅行

Hotels.com真实住客点评

10/10 绝佳

2024 年 11 月 23 日

Fantastic Stay in Canyon Hotels & Resorts Boracay

Main Hotel Lobby (Canyon Hotels & Resorts Boracay)

Main Mall Entrance (The Shoppes at Station B)

Mall Children's Park (The Shoppes at Station B)

George，1 晚行程

Hotels.com真实住客点评

10/10 绝佳

2024 年 9 月 22 日

Very friendly and helpful ..

Vicente，4 晚行程

Expedia真实住客点评

2/10 很差

2024 年 7 月 9 日

I had a frustrating stay at Canon Hotel Boracay. After accidentally cancelling a room, the hotel ignored my messages and refused to refund the money. The staff were unhelpful, and I was unfairly charged extra for a 10-year-old child. The hotel failed to honor a free dinner card due to poor communication, and their breakfast caused my family to get diarrhea, ruining our vacation. Overall, the hotel lacks good customer service and I do not recommend staying here.

Maria Anne，3 晚家庭旅行

Expedia真实住客点评

8/10 很好

2024 年 5 月 30 日

Frederic，1 晚行程

Expedia真实住客点评

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可以免费取消我在康莱酒店及度假村长滩岛的预订并获得全额退款吗？

康莱酒店及度假村长滩岛有游泳池吗？

康莱酒店及度假村长滩岛是否允许携带宠物入住？

康莱酒店及度假村长滩岛是否有停车场？

何时可在康莱酒店及度假村长滩岛办理入住和退房？

在康莱酒店及度假村长滩岛及其附近有什么游览观光项目？

康莱酒店及度假村长滩岛周边区域环境如何？

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