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The Guesthouse by the Hey Hotel

3.0 star property
Adventure Interlaken hotel with restaurant, connected to a shopping center

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Photo gallery for The Guesthouse by the Hey Hotel

Superior Double Room | In-room safe, soundproofing, iron/ironing board, free WiFi - The Guesthouse by the Hey Hotel (Interlaken)
Daily buffet breakfast (CHF 25 per person) - The Guesthouse by the Hey Hotel (Interlaken)
Standard Double Room | In-room safe, soundproofing, iron/ironing board, free WiFi - The Guesthouse by the Hey Hotel (Interlaken)
Family Quadruple Room | Bathroom | Towels - The Guesthouse by the Hey Hotel (Interlaken)
Standard Double Room | Bathroom | Towels - The Guesthouse by the Hey Hotel (Interlaken)
In the heart of Central Interlaken, The Guesthouse by the Hey Hotel offers a vibrant atmosphere with an art gallery on site and a shopping mall for endless exploration. Enjoy in-room WiFi, dine at the restaurant or unwind at the bar, all while taking advantage of free bicycle rentals and tour assistance to explore nearby Mystery Rooms. With helpful staff receiving top marks from guests.

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Ski facilities
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Ski storage
  • Ski passes
  • Free use of bicycles
  • 3 meeting rooms
  • 24-hour front desk
  • Front-desk safe
  • Luggage storage
  • Tour/ticket assistance
  • Banquet hall

Feel at home (4)

  • Daily housekeeping
  • Bathtub or shower
  • Highchair
  • Soundproofed rooms
The current price is CNY1,074
CNY1,171 total
includes taxes & fees
Jan 5 - Jan 6, 2026

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Double Room

Standard Double Room | In-room safe, soundproofing, iron/ironing board, free WiFi

Standard Double Room

Highlights

Soundproofed
Heating
Flat-screen TV
Fan
Private bathroom
Daily housekeeping
In-room safe
Highchair
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Double Room

7.0 out of 10
Good
(16 reviews)

Highlights

Soundproofed
Heating
Flat-screen TV
Fan
Private bathroom
Daily housekeeping
In-room safe
Highchair
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Quadruple Room

Family Quadruple Room | In-room safe, soundproofing, iron/ironing board, free WiFi

Family Quadruple Room

8.4 out of 10
Very good
(23 reviews)

Highlights

Soundproofed
Heating
Flat-screen TV
Fan
Private bathroom
Daily housekeeping
In-room safe
Highchair
  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Double Room

In-room safe, soundproofing, iron/ironing board, free WiFi

Standard Double Room

  • Sleeps 2

View all photos for Superior Double Room

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Double Room

  • Sleeps 2

View all photos for Family Room

In-room safe, soundproofing, iron/ironing board, free WiFi

Family Room

  • Sleeps 2

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About the neighborhood

Map
Höheweg 7, Interlaken, 3800

What's nearby

  • Hoeheweg - 2 min walk - 0.2 km
  • Kunsthaus Interlaken - 2 min walk - 0.2 km
  • Alpine Garden - 5 min walk - 0.5 km
  • Mystery Rooms - 8 min walk - 0.7 km
  • Interlaken Casino - 8 min walk - 0.7 km

Getting around

  • Bern (BRN-Belp) - 42 min drive
  • Interlaken West Station - 6 min walk
  • Interlaken West Ferry Terminal - 7 min walk
  • Interlaken Harderbahn Station - 13 min walk

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Schuh - Grand Restaurant - ‬2 min walk
  • ‪Layali Beirut - ‬3 min walk
  • ‪Hotel Metropol - ‬3 min walk
  • ‪Hüsi Bierhaus - ‬1 min walk

About this property

The Guesthouse by the Hey Hotel

The Guesthouse by the Hey Hotel puts you within a 10-minute drive of Lake Thun and Lake Brienz. Guests looking for a bite to eat can check out the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Fellow travelers say good things about the helpful staff and location.

At a glance

DONE

Hotel size

    • 60 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 16
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • The check-in location differs from the property location; go to: [Höheweg 7, 3800 Interlaken]
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 16
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • Onsite parking available only on request
    • Height restrictions apply for onsite parking
    • 24-hour offsite parking within 7 ft (CHF 15 per day)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge

What to do

  • Ski passes
  • Hiking/biking trails nearby
  • Cross-country skiing nearby
  • Skydiving nearby
  • Snowboarding nearby
  • Whale-watching nearby

Working away

  • 3 meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage
  • Free bicycle rentals
  • Ski storage
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Art gallery on site
  • Designer stores on site
  • Shopping mall on site
  • Banquet hall

Room amenities

Home comfort

  • Heating
  • Fan
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Bathtub or shower
  • Towels

Stay connected

  • Free WiFi (speed of 50+ Mbps)
  • Free local calls

Food and drink

  • Highchair

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Refundable deposits

  • Deposit: CHF 100 per accommodation, per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CHF 25 per person

Parking

  • Parking is available nearby and costs CHF 15 per day (7 ft away; open 24 hours)
  • Guests must contact this property in advance to reserve onsite parking
  • Parking height restrictions apply

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay

Also known as

The Guesthouse By The Hey
The Hey Hotel Guest House
The Guesthouse by the Hey Hotel Hotel
The Guesthouse by the Hey Hotel Interlaken
The Guesthouse by the Hey Hotel Hotel Interlaken

Frequently asked questions

Does The Guesthouse by the Hey Hotel offer free cancellation for a full refund?

Yes, The Guesthouse by the Hey Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Guesthouse by the Hey Hotel?

Sorry, pets aren't allowed.

What are the check-in and check-out times at The Guesthouse by the Hey Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.

Is there an onsite casino at The Guesthouse by the Hey Hotel?

No, this hotel doesn't have a casino, but Interlaken Casino (7-min walk) is nearby.

What is there to do at The Guesthouse by the Hey Hotel and nearby?

Have fun during the warmer months with activities such as cycling.

Are there restaurants at or near The Guesthouse by the Hey Hotel?

Yes, there's an onsite restaurant.

What's the area around The Guesthouse by the Hey Hotel like?

The Guesthouse by the Hey Hotel is in Central Interlaken, a short 6-minute walk from Interlaken West Station and 7 minutes' walk from Interlaken Casino. Travelers say the area is walkable and ideal for skiing.

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Reviews

The Guesthouse by the Hey Hotel Reviews

7.8

Good

8.2

Cleanliness

7.6

Amenities

8.4

Staff & service

8.0

Eco-friendliness

7.6

Property conditions & facilities

Popular mentions

Room
Location
Service staff
Air conditioning
Walking
Bathroom
Guesthouse
Towns
Ambience
Building

Reviews

8/10 Very good

Loved this place, great location.
Bikash, 1-night trip

8/10 Very good

Great, loved this place. Location is great!
Bikash, 3-night trip

8/10 Very good

The location was ideal for our stay
John, 6-night trip

8/10 Very good

Great scrambled eggs, great breakfast, close to trains
Ellen, 4-night trip

6/10 Good

Room was good but bathroom was small. Great location’ Staff was very helpful and friendly!
Kimberly, 3-night trip

8/10 Very good

Easy access to Train Station, quite and friendly staff
Lina, 3-night trip

8/10 Very good

Good hotel in the center of the city.
Nihad, 2-night trip

8/10 Very good

Location close to transport and fun sho
Karine, 5-night trip

10/10 Exceptional

Hotel was very clean. Staff was extremely courteous. Walkable to most attractions. Would highly recommend.
Paula, 2-night trip

10/10 Exceptional

Convenient location with nice clean rooms. The breakfast the next day offered so much variety and was so good. Staff was great and helpful also! 10/10 recommend.
Misty, 2-night trip

8/10 Very good

The location of the hotel is in a great area, located in the heart of the city. Everything close by. The rooms on the other hand were tiny and the beds were uncomfortable.
Dzmitry, 3-night trip

10/10 Exceptional

We had a pleasant stay at the Hey Hotel. The staff were welcoming and very helpful (especially PASCHAL, Andrew and Olivier). the room was clean and comfortable. The only thing I would suggest is adding better lighting in the loft area. Overall, a great experience and we would stay there again.
Jane Marie, 2-night trip

6/10 Good

This property is all about their location close to train, stores and places to eat.. Nice facilities overall but the value is kind of poor for the high cost. If we were to do it again we would stay in another smaller town nearby.
Joshua, 1-night trip

10/10 Exceptional

Great!
Kerri, 2-night trip

8/10 Very good

The hotel is clean and convenient to transportation. The onlh thing we are not prepared was there is no air condition inside the room.
Jacky, 2-night trip

6/10 Good

Room was just average. Very little space on one side - my preferred sleeping side. No tea or coffee machine and starting to look a little tired. Reception staff were very helpful on arrival and resolved an issue as room only had Swiss plug sockets and I was unable to use my europlug adaptors. Location is good being just a 5 minute walk from Interlaken West station and fine for getting to the most likely places a traveller would use.
Paul, 2-night trip

10/10 Exceptional

Neatly maintained
Bhagwan, 2-night trip

8/10 Very good

Good location easy access to train station..but needs a bigger fan atleast room a bit warm
Regina, 1-night trip

10/10 Exceptional

Very nice stay
Daniel Enríque, 1-night trip

10/10 Exceptional

The place was clean and modern appeal. Checkin was easy and the staff was very pleasant.
Genevie, 3-night trip

10/10 Exceptional

in the middle of Interlaken, convenient and good price, very nice staff
Vasili, 2-night trip

8/10 Very good

The room service didn't clean the room even once during the 5 days stay even when reminded on the front desk. Location is great though for commute, grocery and restaurants.
Gaurav, 4-night trip

10/10 Exceptional

Internet seemed off and on. No air conditioning but sooo glad there was a fan
Dona, 2-night trip

6/10 Good

The hotel was nice got very hot and only supplied a fan. Overall location was good.
michele, 1-night trip

8/10 Very good

Received an upgrade. Room was okay. This is a budget hotel but we were only there for one night.
David, 1-night trip