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The Guesthouse by the Hey Hotel

3.0 star property
Adventure hotel with restaurant, connected to a shopping center, near Lake Brienz

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Photo gallery for The Guesthouse by the Hey Hotel

Superior Double Room | In-room safe, soundproofing, iron/ironing board, free WiFi
Standard Double Room | In-room safe, soundproofing, iron/ironing board, free WiFi
Daily buffet breakfast (CHF 25 per person)
Standard Double Room | Bathroom | Towels
Family Quadruple Room | Bathroom | Towels
In the heart of Central Interlaken, The Guesthouse by the Hey Hotel offers a vibrant atmosphere with an art gallery on site and a shopping mall for endless exploration. Enjoy in-room WiFi, dine at the restaurant or unwind at the bar, all while taking advantage of free bicycle rentals and tour assistance to explore nearby Mystery Rooms. With helpful staff receiving top marks from guests.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Ski facilities
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Ski storage
  • Ski passes
  • Free use of bicycles
  • 3 meeting rooms
  • 24-hour front desk
  • Front-desk safe
  • Luggage storage
  • Tour/ticket assistance
  • Banquet hall

Feel at home (4)

  • Daily housekeeping
  • Bathtub or shower
  • Highchair
  • Soundproofed rooms
The current price is CNY1,613
CNY1,737 total
includes taxes & fees
Sep 21 - Sep 22

Room options

Check availability for these dates

Tonight

Sep 9 - Sep 10
Check availability for tonight Sep 9 - Sep 10

Tomorrow

Sep 10 - Sep 11
Check availability for tomorrow Sep 10 - Sep 11
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Showing 3 of 3 rooms

View all photos for Family Quadruple Room

Family Quadruple Room | In-room safe, soundproofing, iron/ironing board, free WiFi

Family Quadruple Room

8.4 out of 10
Very good
(22 reviews)

Highlights

Soundproofed
Heating
Flat-screen TV
Fan
Private bathroom
Daily housekeeping
In-room safe
Highchair
  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Double Room

Standard Double Room | In-room safe, soundproofing, iron/ironing board, free WiFi

Standard Double Room

Highlights

Soundproofed
Heating
Flat-screen TV
Fan
Private bathroom
Daily housekeeping
In-room safe
Highchair
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Double Room

7.2 out of 10
Good
(14 reviews)

Highlights

Soundproofed
Heating
Flat-screen TV
Fan
Private bathroom
Daily housekeeping
In-room safe
Highchair
  • Sleeps 2
  • 2 Twin Beds

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Front of property

Hotel Toscana

  • Parking available
  • Free WiFi
  • Laundry facilities
  • Non-smoking
6.6 out of 10, 560 reviews
The price is CNY1,775
CNY1,905 total
includes taxes & fees
Oct 9 - Oct 10
Hotel Toscana
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About the neighborhood

Map
Höheweg 7, Interlaken, 3800

What's nearby

  • Hoeheweg - 2 min walk - 0.2 km
  • Alpine Garden - 5 min walk - 0.5 km
  • Mystery Rooms - 8 min walk - 0.7 km
  • Interlaken Casino - 8 min walk - 0.7 km
  • Interlaken Ost Ferry Terminal - 17 min walk - 1.5 km

Getting around

  • Bern (BRN-Belp) - 42 min drive
  • Interlaken West Station - 6 min walk
  • Interlaken West Ferry Terminal - 7 min walk
  • Interlaken Harderbahn Station - 13 min walk

Restaurants

  • ‪Vicoria Terrasse - ‬3 min walk
  • ‪Schuh - Grand Restaurant - ‬2 min walk
  • ‪Hüsi Bierhaus - ‬1 min walk
  • ‪Layali Beirut - ‬3 min walk
  • ‪Hotel Metropol - ‬3 min walk

About this property

The Guesthouse by the Hey Hotel

At The Guesthouse by the Hey Hotel, you'll be just a 5-minute drive from Mystery Rooms and Lake Thun. Guests looking for a bite to eat can check out the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Also, this hotel is within a short drive of Lake Brienz. Fellow travelers say good things about the helpful staff and location.

At a glance

DONE

Hotel size

    • 60 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 16
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • The check-in location differs from the property location; go to: [Höheweg 7, 3800 Interlaken]
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 16
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • Onsite parking available only on request
    • Height restrictions apply for onsite parking
    • 24-hour offsite parking within 7 ft (CHF 15 per day)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge

What to do

  • Ski passes
  • Hiking/biking trails nearby
  • Cross-country skiing nearby
  • Skydiving nearby
  • Snowboarding nearby
  • Whale-watching nearby

Working away

  • 3 meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage
  • Free bicycle rentals
  • Ski storage
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Art gallery on site
  • Designer stores on site
  • Shopping mall on site
  • Banquet hall

Room amenities

Home comfort

  • Heating
  • Fan
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Bathtub or shower
  • Towels

Stay connected

  • Free WiFi (speed of 50+ Mbps)
  • Free local calls

Food and drink

  • Highchair

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Refundable deposits

  • Deposit: CHF 100 per accommodation, per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CHF 25 per person

Parking

  • Parking is available nearby and costs CHF 15 per day (7 ft away; open 24 hours)
  • Guests must contact this property in advance to reserve onsite parking
  • Parking height restrictions apply

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay

Also known as

The Guesthouse By The Hey
The Hey Hotel Guest House
The Guesthouse by the Hey Hotel Hotel
The Guesthouse by the Hey Hotel Interlaken
The Guesthouse by the Hey Hotel Hotel Interlaken

Frequently asked questions

Does The Guesthouse by the Hey Hotel offer free cancellation for a full refund?

Yes, The Guesthouse by the Hey Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Guesthouse by the Hey Hotel?

Sorry, pets aren't allowed.

What are the check-in and check-out times at The Guesthouse by the Hey Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.

Is there an onsite casino at The Guesthouse by the Hey Hotel?

No, this hotel doesn't have a casino, but Interlaken Casino (7-min walk) is nearby.

What is there to do at The Guesthouse by the Hey Hotel and nearby?

Have fun during the warmer months with activities such as cycling.

Are there restaurants at or near The Guesthouse by the Hey Hotel?

Yes, there's an onsite restaurant.

What's the area around The Guesthouse by the Hey Hotel like?

The Guesthouse by the Hey Hotel is in Central Interlaken, a short 6-minute walk from Interlaken West Station and 9 minutes' walk from Mystery Rooms. Travelers say the area is walkable and ideal for skiing.

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Reviews

The Guesthouse by the Hey Hotel Reviews

7.6

Good

8.2

Cleanliness

7.2

Amenities

8.4

Staff & service

8.0

Eco-friendliness

7.4

Property conditions & facilities

Popular mentions

Room
Location
Service staff
Air conditioning
Walking
Bathroom
Guesthouse
Breakfast
Building
Train station

Reviews

10/10 Exceptional

Internet seemed off and on. No air conditioning but sooo glad there was a fan
Dona, 2-night trip

8/10 Very good

Trying to get to the hotel to park was awful and quite confusing. Thank goodness for a very gracious front desk employee who helped me.
Amy, 1-night trip

8/10 Very good

Room Change

Front Desk was being very accommodating as I needed a room with HVAC in mid June during a heat wave and it was available where they allow me to change from the guest house to the main hotel.
Carol, 2-night trip

6/10 Good

The hotel was nice got very hot and only supplied a fan. Overall location was good.
michele, 1-night trip

2/10 Poor

Do not stay in this hotel. The room is HOT HOT HOT!!!
4-night trip

10/10 Exceptional

The place was clean and modern appeal. Checkin was easy and the staff was very pleasant.
Genevie, 3-night trip

8/10 Very good

Room was clean
Jagadesh, 1-night trip

6/10 Good

Poor service, problem with key access - 3x faulty, not so friendly environment, reception service could be improved
2-night trip

10/10 Exceptional

Terrific Location

We had a speedy checkin with welcoming reception staff. The hotel location was ideal for our short stay in Interlaken. The room was basic but comfortable and clean. Although the rooms are not air-conditioned we appreciated the provision of a fan in the room. We're happy to recommend based on our experience.
Sheila, 1-night trip

6/10 Good

No AC. Not recommended. Impossible to enjoy.

We stayed at the Hey Hotel in Interlaken in mid-August and booked three quadruple rooms for our family. The location is excellent, right in the heart of town, and the service was very good—staff were friendly and helpful throughout our stay. However, the rooms were extremely hot during the summer. While fans were provided, they weren’t sufficient to make the rooms comfortable, and the lack of a fridge or cooler made it even more challenging, especially for a family. Despite the great service, the heat made our stay difficult. We would not recommend this hotel during the summer months. I do not recommend this place and will not book it unless there is AC in the room.
2-night trip

10/10 Exceptional

in the middle of Interlaken, convenient and good price, very nice staff
Vasili, 2-night trip

10/10 Exceptional

Had a great stay! Great location!
Kayla, 8-night trip

6/10 Good

Overall okay. Just lack of some facilities and need to get from another hotel building.
Vincent, 1-night trip

10/10 Exceptional

Good place to stay.
Xifan, 2-night trip

4/10 Fair

No hot water or coffee maker in the room
Aster, 4-night trip

10/10 Exceptional

Very nice and modern hotel, great location too.
Salma, 2-night trip

8/10 Very good

Decent place to stay during sightseeing visits.
Kartik, 4-night trip

10/10 Exceptional

Good location, friendly staff.
Xumin, 2-night trip

10/10 Exceptional

Staff is fantastic! Town is gorgeous! Highly recommend
Ryan, 2-night trip

10/10 Exceptional

Thanks for a great stay
Coral, 2-night trip

10/10 Exceptional

Center of all the action

Excellent location and great value for where it is situated. Lots of great restaurants, shops, and bars in the area.
William, 3-night trip

8/10 Very good

Good hotel in the heart of Interlaken, walkable to train train station.
Hanh, 1-night trip

8/10 Very good

I liked the area around we were close to everything which is nice the property was nice …
Sarmad, 3-night trip

10/10 Exceptional

Great property in the middle of beautiful Interlaken. So glad we made it to that amazing city and found this great hotel.
William, 1-night trip

6/10 Good

Good location
Rommel, 2-night trip