Very kind staff always smiling and helping you on any need
Alain
Alain,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 17 日
Patrick
Patrick,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 9 日
Amazing location at the end of the old town; perfect blend of traditional architecture and modern standard.
Douglas
Douglas,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 6 日
Excellent hotel
All was perfect ! Breakfast, bedrooms, clean.
ELEUCH
ELEUCH,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 8 月 6 日
Nice clean
Bathroom tub too high (no proper solution)
Ac doesn't work (no alternative )
Spacious rooms
Excellent Restruant near by for qurtoba
Downtown area 10 minute walk
Good breakfast
Good hamam but its not segregated
mUHAMMAD JAMAL
mUHAMMAD JAMAL,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 4 日
Excellent time. :Special thanks to Resturent Supervisor Ms. Dilnoza , Nilofar and other staff. Very professional and friendly staff in resturent during morning breakfast time. Very cheerful , kind and always with smile. Hotel is blessed to have these wonderful staff !
Surendra
Surendra,6 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 7 月 26 日
The staff make this hotel the best in the city. They were all so good and helpful. Would recommend to anyone visiting Buhkara. The restaurant was amazing! We had the best time here
Matthew
Matthew,2 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2025 年 7 月 8 日
Good facilities, cleanliness and excellent food.
Andrew
Andrew,3 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 7 月 2 日
Okej
Claes
Claes,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 15 日
Davy
Davy,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 13 日
Louis
Louis,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 9 日
FX
FX,3 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 5 日
Worst check-in experience of my life, and I’m a well-seasoned traveler.
The receptionists were totally unhelpful at the check-in desk. At first, they said they could not find all of the rooms under my reservation, making us worry that we didn’t have enough rooms. They miraculously found the missing room later.
Then, we realised that families under our booking had been split across different floors of the hotel. Children as young as 8 and 11 years old were placed in a room on a separate floor from their parents. This is despite requesting family be placed next to each other months in advance.
Instead of helping us to resolve this problem, the check-in staff watched us as we tried to move people around different rooms so that families could be placed in rooms next door to each other.
The whole process took over an hour after a tiring 5 hour journey from Samarkand. We had elderly people and babies in our group who were already exhausted from the journey. The check-in staff didn’t show any empathy for them.
When I asked the check-in staff why they weren’t helping us, they said that this was a problem caused by the reservations team. Were the reservations team there to fix the problem? No.
TLDR: Your money is better spent staying at another hotel in Bukhara. The design looks nice but the customer service is 0.
I should also add that this hotel bizarrely has “half floors” which no elevator can reach (?!).
Soumaya
Soumaya,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 2 日
Amazing place and the people are super friendly and attentive.
Jose Antonio
Jose Antonio,4 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 5 月 28 日
TOSHIAKI
TOSHIAKI,2 晚结伴旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 16 日
The air conditioning / swamp cooler (?) was noisy. I went to the front desk and asked for a different room and I was told all the rooms were like that. $240 a night and I kept being awakened by the the noise during the night. The one thing a hotel should guarantee is a good nights sleep. I checked out of the hotel a day early and lost my money.
George
George,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 14 日
Excelente ubicación , impecable, y su restaurante es increíble todo lo que comimos estuvo delicioso.