Hotel Mucuy

3.0 star property
City-center hotel within easy reach of Paseo de Montejo

Choose dates to view prices

In the heart of Mérida Centro, Hotel Mucuy offers a warm welcome with helpful staff. Stay connected with in-room WiFi and grab a coffee at the on-site cafe.

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Pet friendly
  • Non-smoking
  • Free WiFi

Main amenities (3)

  • Housekeeping (on request)
  • Coffee shop/cafe
  • 24-hour front desk

Room options

Available filters for rooms
Showing 6 of 6 rooms

Superior Double Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
  • Sleeps 3
  • 1 King Bed

Double Room Single Use

8.4 out of 10
Very good
(8 reviews)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
  • Sleeps 2
  • 2 Twin Beds

Standard Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Triple Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
  • Sleeps 3
  • 3 Twin Beds

Standard Room

7.8 out of 10
Good
(7 reviews)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

Family Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Bed

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About the neighborhood

Map
481 C. 57 Centro, Mérida, Yuc., 97000

What's nearby

  • Jose Peon Contreras Theater - 2 min walk - 0.2 km
  • Universidad Autónoma de Yucatán - 2 min walk - 0.2 km
  • Parque Santa Lucía - 3 min walk - 0.3 km
  • Mérida Cathedral - 3 min walk - 0.3 km
  • Plaza Grande - 5 min walk - 0.5 km

Getting around

  • Mérida International Airport (MID) - 19 min drive
  • Teya-Merida Station - 24 min drive

Restaurants

  • ‪Bar Flamel - ‬1 min walk
  • ‪Delorean Bar - ‬2 min walk
  • ‪Bistrola 57 - ‬3 min walk
  • ‪El Tucho - ‬4 min walk
  • ‪De La Union - ‬3 min walk

About this property

Hotel Mucuy

At Hotel Mucuy, you'll be just a 5-minute drive from Paseo de Montejo and U.S. Consulate General Mérida. Also, Yucatán Siglo XXI Convention Center and Plaza Altabrisa are within a short drive. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 19 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Coffee shop

Services

  • 24-hour front desk

Accessibility

  • Well-lit path to entrance

Room amenities

Stay connected

  • Free WiFi

More

  • Housekeeping on request

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 100 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 7:00 PM

Policies

This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Hotel Mucuy Hotel
Hotel Mucuy Mérida
Hotel Mucuy Hotel Mérida

Frequently asked questions

Does Hotel Mucuy offer free cancellation for a full refund?

Yes, Hotel Mucuy does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Mucuy?

Yes, pets are welcome. There's a charge of MXN 100 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Hotel Mucuy?

Sorry, there's no onsite parking at Hotel Mucuy.

What are the check-in and check-out times at Hotel Mucuy?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.

Is there an onsite casino at Hotel Mucuy?

No, this hotel doesn't have a casino, but Casino La Cima (1-min walk) and Diamonds Casino (8-min drive) are both nearby.

What's the area around Hotel Mucuy like?

Hotel Mucuy is in Mérida Centro, a short 9-minute walk from Paseo de Montejo and 4 minutes' walk from Parque Santa Lucía.

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Hotel Mucuy Reviews

Reviews

7.8

Good

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Very good

Nice and central place to stay, simple rooms, but comfortable. Very good matrasse, the pool is a big plus with hot weather. Friendly and helpful staff. Very recommendable.
Dagmar, 4-night trip

10/10 Exceptional

Very friendly service
daniel, 1-night trip

10/10 Exceptional

Great place to stay.friendly staff. Nothing fancy,but what do you want for the price. You are right in town.
Adrianus, 1-night trip

10/10 Exceptional

Although not stated on the website, the room had air conditioning and a ceiling fan. The staff is very accommodating. A well-kept backyard where you can relax and unwind
Andreas, 3-night trip

8/10 Very good

Personal amable
Amelia, 7-night trip

6/10 Good

2 star hotel

It is 2 star hotel. Not much English spoken. Had to ask for change of towel twice during my 5 day stay. Warning: pets allowed in this hotel. Had a dog barking late into the night and then early morning for 2 days! You get what you pay for!
Carole, 5-night trip

6/10 Good

I really liked the location of the hotel, it is located in the middle of the city and you can go everywhere. The hotelroom was good, the bed was comfortable and we didn't have any mosquitos or other insects inside. The room gets cleaned everyday wirh fresh towels. But: when it rains the room becomes very humid and the outdoor area of the hotel could be better maintaimed: You can't use the pool, it's green and the table outside are dirty.
Caroline, 5-night trip

6/10 Good

Regular
Javier Jonatan, 2-night trip

4/10 Fair

Staff at night does not speak English
Ranpreet, 1-night trip

8/10 Very good

S/c
Christian, 2-night trip

6/10 Good

The price point and location are about all I can recommend. It wasn’t very clean, they wouldn’t let me borrow a broom to clean the cockroach from my room and there was no hot water in the shower. I suppose I got what I paid for but I’m not even sure about that. I wouldn’t recommend unless you had no other options in your budget.
John, 5-night trip

2/10 Poor

Nothing
Ofelia, 1-night trip

4/10 Fair

Hotel Mucuy has good lcoation, property is close to the city center, parking is just near by hotel. I wish parking lcoation has been communicated with us before we arrived to the hotel, as it was hussle to find right parking. They should send google location to us about where is parking. Although it say parking is available they didn't say we need to pay additionaly to park our car (120 pessos) Second, room was quite OK, we booked triple room, 2 bed mattraces were OK, but thirtd was aged, old and not comfortable. And thirdly, shower pressure was extremely low, water was barely going, so it was impossible to take a proper shower. AC worked OK in the room, so that's a plus. We didn't use pool so I no comment on that. And we skipped breakfast, so I cannot comment on that, too. For budget travels this might be OK place fora night, but for a longer stay you will be irritated you cannot take normal shower, consider outside is very humid and hot and you need to take shower moment you enter the room. Also water didn't wanna to go in shower cabin, drain was very bad.
Hrvoje, 1-night trip

4/10 Fair

The toilet stopped flushing, no one came to fix. Only two plugs in the room, one wouldn’t hold a plug so I had to charge electronics in the bathroom. Drapes wouldn’t close, no privacy. No maid service.

10/10 Exceptional

It is not a matter of “dislike” per se. This is an old, old facility that is being upgraded “ mañana”. For that reason, I could only give the facility two stars. However, there are other aspects to consider. STAFF:10 HVAC:10 DAILEY MAID SERVICE: 10 ONSITE SECURITY:10 BREAKFAST: 9 FACILITY CLEANLINESS: 8 ROOM CLEANLINESS: 8 PROXIMITY TO NUMEROUS RESTAURANT AND VENUES: 10 NEIGHBORHOOD WALKABILITY: 8 Merida, like much of Mexico has narrow, uneven sidewalks that are crumbling. Be careful where you step! I paid for LOCATION & WALKABILITY. Everything else was a bonus! I stayed for 21 days (mid May-Mid June the average daytime temp never dropped below 100F) and for the most part everything was good. Everyday, a staff member asked if I wanted room service if I was still in the room when they came through. Otherwise, they cleaned the room changed the sheets and towels. They have a good breakfast. If I opted to go across the street, I could eat breakfast a Chilakilz. I would stay there again. Muy bien!!
Peter J., 21-night trip

10/10 Exceptional

Bien
JOSE, 1-night trip

8/10 Very good

Buen personal
Milagro de las nieves, 5-night trip

8/10 Very good

Estuvo bien fue una experiencia agradable y volvería a ir. En general por el precio estuvo bien!
Geovani Gamaliel, 3-night trip

8/10 Very good

La descripción es engañosa, decía que incluía desayuno y el personal de ahí decía que no era cierto. Pero el lugar es muy tranquilo y limpio, solo deben mejorar la descripción en la agencia de reservaciones.
Manuel Alejandro, 1-night trip

2/10 Poor

La limpieza de las habitaciones es terrible. Había cucarachas en la habitación y pulgas en la cama. No hacen a diario la limpieza. Solo iba a dormir pero ni las sábanas cambiaban.
Alberto, 3-night trip

2/10 Poor

Que limpiarán mejor la habitación, que las instalaciones..estuvieran en buenas condiciones, parece más motel que htl
Silvia, 1-night trip

10/10 Exceptional

Me la pase muy nie
Atilano, 2-night trip

10/10 Exceptional

Súper bien
Hector, 1-night trip

10/10 Exceptional

Céntrico
Hector, 2-night trip

4/10 Fair

No tenía toallas disponibles en la habitación
GABRIELA, 1-night trip