In the heart of Canterbury, The Pilgrims Hotel welcomes guests with a warm atmosphere. Enjoy cooked-to-order breakfast, relax in the coffee shop/cafe, or unwind at the bar. With free in-room WiFi and helpful staff on hand, you'll feel right at home.
Canterbury Christ Church University - 9 min walk - 0.8 km
University of Kent - 18 min walk - 1.6 km
Getting around
London (SEN-Southend) - 84 min drive
Gatwick Airport (LGW) - 84 min drive
Canterbury West Station - 7 min walk
Canterbury East Station - 11 min walk
Snowdown Station - 12 min drive
Restaurants
Black Griffin - 2 min walk
Prezzo - 2 min walk
The Cricketers - 1 min walk
The Old Weavers House - 1 min walk
Marlowe's Restaurant - 1 min walk
About this property
The Pilgrims Hotel
When you stay at The Pilgrims Hotel, you'll be just a 5-minute drive from Canterbury Cathedral and University of Kent. You can grab a bite to eat at the coffee shop/cafe or wind down at the end of the day with a drink from the bar/lounge. Fellow travelers say great things about the helpful staff.
At a glance
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Hotel size
14 rooms
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Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 10:30 PM
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
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Special check-in instructions
The front desk is open Monday - Sunday (7:30 AM - 11:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
No cribs (infant beds)
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Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Offsite parking nearby (GBP 16 per day; discounts available)
Property amenities
Food and drink
Free continental breakfast each morning 7:30 AM–10:00 AM
Bar/lounge
Coffee shop
Coffee/tea in a common area
Working away
Meeting room
Services
Laundry facilities
Luggage storage
Facilities
Banquet hall
Room amenities
Be entertained
Flat-screen television
Home comfort
Coffee/tea maker
Iron/ironing board (on request)
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
Special features
Dining
The Pilgrims - This bar serves breakfast only.
Fees & policies
Children & extra beds
Rollaway beds are available for GBP 20.0 per day
Parking
Parking is available nearby and costs GBP 16 per day (262 ft away)
Policies
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
Also known as
Pilgrims Hotel Canterbury
Pilgrims Hotel
The Pilgrims Hotel Hotel
The Pilgrims Hotel Canterbury
The Pilgrims Hotel Hotel Canterbury
Frequently asked questions
Does The Pilgrims Hotel offer free cancellation for a full refund?
Yes, The Pilgrims Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Pilgrims Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Pilgrims Hotel?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at The Pilgrims Hotel?
Check-in start time: 2:00 PM; Check-in end time: 10:30 PM. Check-out time is 11 AM. Contactless check-out is available.
What's the area around The Pilgrims Hotel like?
The Pilgrims Hotel is a short 7-minute walk from Canterbury West Station and 5 minutes' walk from Canterbury Cathedral.
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Reviews
The Pilgrims Hotel Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.0
Cleanliness
9.6
Location
9.0
Staff & service
8.0
Eco-friendliness
8.2
Property conditions & facilities
What guests liked
Breakfast was a highlight with a good selection of continental options and friendly service. (17 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Breakfast
Room
Location
Value
Parking
Bed
Theater
Drinks
Elevator
Reviews
10/10 Exceptional
Jul 26, 2025
Three night stay
Perfect location - walkable to every major attraction in Canterbury. It is an older building but it gives it charm! :) the continental breakfast was good. Overall, great stay and would 100% recommend this hotel to anyone.
Hillary
Hillary, 3-night trip
8/10 Very good
Jun 9, 2025
Great Location friendly staff.
Lovely Hotel. Great location, very central. Sadly bed and pillows a bit hard for me.
Verified traveler
1-night trip
6/10 Good
Jun 24, 2025
Bekväma sängar, ostört läge och trevlig personal. Tyvärr fanns inte AC, vilket innebar jobbiga varma nätter, då det var väldigt vackert sommarväder under vår vistelse.
Anna Katarina
Anna Katarina, 3-night trip
8/10 Very good
May 22, 2025
Very convenient and good value for money
John
John, 1-night trip
8/10 Very good
May 31, 2025
Friendly helpful staff, GREAT home baked pastries for breakfast and very convenient. Nice to stay in a hotel with a history. The sloping floors in the bedroom is a bit disconcerting
Meredith
Meredith, 2-night trip
8/10 Very good
Mar 7, 2025
Good location, quiet
Jason
Jason, 1-night trip
6/10 Good
Jul 19, 2025
Check in was difficult. No bar after 10.30.Was,accused of breaking a lamp after we had left. Reasonable breakfast.
Colin
Colin, 1-night trip
10/10 Exceptional
Jun 8, 2025
The location is in the no-cars zone, plan ahead carefully if you drive. The building is very old, as is to be expected for the area, but well maintained. Easy walking to all attractions and lots of dining options.
Mihail
Mihail, 1-night trip
8/10 Very good
Oct 24, 2024
Charming old inn in a convenient spot, close to history and pubs.
Carol
Carol, 3-night trip
4/10 Fair
Jun 23, 2025
Very overpriced for a pokey & worn room & very cramped overall-could barely get in the bathroom.
Staff friendly but under-resourced - ie at times no one on reception,breakfast room or at the bar.
Breakfast perfunctory offering & no service.
martin
martin, 1-night trip
6/10 Good
May 25, 2023
The hotel is in a great location.
Bonnie
Bonnie, 2-night trip
6/10 Good
May 31, 2025
Funny smell in the bathroom. Annoying that breakfast was only continental, as it wasn’t obvious when I booked. If I’d known I’d have gone elsewhere for breakfast.
Peter
Peter, 1-night trip
10/10 Exceptional
May 28, 2024
Staff were lovely 👍
Nice continental breakfast 😋
Chris
Chris, 1-night trip
8/10 Very good
Jul 18, 2023
A wonderful breakfast and a helpful staff.
Tyrell
Tyrell, 4-night trip
10/10 Exceptional
Aug 14, 2024
Pleasant staff and nice clean room and comfortable beds
Josephine
Josephine, 2-night trip
8/10 Very good
Aug 15, 2024
Nice area of Bristol and enjoyed my room view onto the park.
Claire
Claire, 3-night trip
4/10 Fair
Jun 15, 2025
Whilst location was good, very difficult to get heavy luggage from car to hotel. Bollards blocking every street nearby. No instructions from hotel to assist. Staff member unhelpful
Deb
Deb, 1-night trip
4/10 Fair
Jun 30, 2025
Invisible Breakfast Staff!
Breakfast was very poor. Self service but at no stage in the 45 minutes I was in the breakfast room did any staff member come and refill the milk jug, the fruit juice jugs or anything else for that matter,. Simply stated, there were no staff attending to breakfast!
Richard
Richard, 1-night trip
10/10 Exceptional
Oct 8, 2022
Lovely Venue, friendly staff
Will definitely revisit
Ashley
Ashley, 3-night trip
8/10 Very good
Aug 16, 2023
Very nice rooms.
Kathrin
Kathrin, 1-night trip
10/10 Exceptional
Oct 11, 2024
Canterbury hotel
Central location on high st. Staff were super friendly. Breakfast was satisfying.
Wayne
Wayne, 1-night trip
6/10 Good
Apr 13, 2025
South facing window made room warm, even for April. Probably cold in winter
Katherine
Katherine, 1-night trip
10/10 Exceptional
Jul 22, 2024
Perfect location for the Marlowe theatre and the centre of Canterbury. Lovely bar
stephen
stephen, 1-night trip
10/10 Exceptional
Aug 23, 2024
Really good stay but maintenance work needed to be done