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Ace Hotel New York

4.0 star property
Hotel with restaurant, near 5th Avenue

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Photo gallery for Ace Hotel New York

Front of property - Ace Hotel New York (New York)
Serves breakfast and brunch - Ace Hotel New York (New York)
Reception - Ace Hotel New York (New York)
Street view - Ace Hotel New York (New York)
Serves breakfast and brunch - Ace Hotel New York (New York)
Steps from the Empire State Building and Madison Square Garden, Ace Hotel New York offers a vibrant retreat with 2 coffee shops, a Michelin star rated restaurant serving breakfast and dinner. Unwind at the bar or get energized at the 24-hour gym. The helpful staff has left guests feeling cared for.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pet friendly
  • Non-smoking
  • Parking available
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Self parking
  • 2 coffee shops/cafes
  • 24-hour front desk
  • Front-desk safe
  • ATM/banking services
  • Laundry service
  • Meeting room
  • Multilingual staff

Feel at home (6)

  • Separate bedroom
  • Premium TV channels
  • Daily housekeeping
  • Blackout drapes/curtains
  • Elevator
  • Minibar
The current price is CNY1,279
CNY1,816 total
includes taxes & fees
Jan 15 - Jan 16, 2026

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Superior Room, 1 King Bed (Loft Suite)

Superior Room, 1 King Bed (Loft Suite) | 1 bedroom, premium bedding, down comforters, minibar

Superior Room, 1 King Bed (Loft Suite)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Dining table
LCD TV
Hypo-allergenic bedding
Down duvet
  • 1 bedroom
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed (Medium Queen)

1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 1 Queen Bed (Medium Queen)

8.4 out of 10
Very good
(39 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Separate bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed (Medium King)

Deluxe Room, 1 King Bed (Medium King) | 1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 1 King Bed (Medium King)

8.0 out of 10
Very good
(52 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Double)

1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 2 Double Beds (Double)

8.2 out of 10
Very good
(41 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Separate bedroom
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed (Single)

1 bedroom, premium bedding, down comforters, minibar

Standard Room, 1 Double Bed (Single)

8.4 out of 10
Very good
(31 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Separate bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed (Small)

1 bedroom, premium bedding, down comforters, minibar

Standard Room, 1 Double Bed (Small)

8.2 out of 10
Very good
(24 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Separate bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed (Large)

Deluxe Room, 1 King Bed (Large) | 1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 1 King Bed (Large)

9.2 out of 10
Wonderful
(15 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Separate bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, City View

1 bedroom, premium bedding, down comforters, minibar

Suite, Multiple Beds, City View

Highlights

Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • City view
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Standard Room, 2 Twin Beds (Bunk)

1 bedroom, premium bedding, down comforters, minibar

Standard Room, 2 Twin Beds (Bunk)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Separate bedroom
  • 10 sq m
  • Sleeps 2
  • 2 Twin Beds

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The price is CNY818
CNY1,247 total
includes taxes & fees
Jan 4 - Jan 5, 2026
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About the neighborhood

Map
20 West 29th Street, New York, NY, 10001

What's nearby

  • 5th Avenue - 2 min walk - 0.2 km
  • Museum of Sex - 2 min walk - 0.2 km
  • Madison Square Park - 3 min walk - 0.3 km
  • Empire State Building - 5 min walk - 0.4 km
  • Madison Square Garden - 9 min walk - 0.8 km

Getting around

  • Teterboro, NJ (TEB) - 16 min drive
  • Linden, NJ (LDJ) - 26 min drive
  • LaGuardia Airport (LGA) - 33 min drive
  • Newark Liberty Intl. Airport (EWR) - 37 min drive
  • John F. Kennedy Intl. Airport (JFK) - 52 min drive
  • New York W 32nd St. Station - 4 min walk
  • New York 23rd St. Station - 8 min walk
  • Penn Station - 11 min walk
  • 28 St. Station (Broadway) - 1 min walk
  • 34 St. Station (Herald Square) - 6 min walk
  • 28 St. Station (Park Av. S) - 7 min walk

Restaurants

  • ‪Milk Bar NYC Flagship - ‬1 min walk
  • ‪Ace Hotel Lobby Bar - ‬1 min walk
  • ‪Lady M Cake Boutique - NYC - ‬1 min walk
  • ‪KazuNori: The Original Hand Roll Bar - ‬2 min walk
  • ‪Nubeluz - ‬2 min walk

About this property

Ace Hotel New York

When you stay at Ace Hotel New York, you'll be in a great location, within just a 10-minute walk of 5th Avenue and Empire State Building. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Bistro 29, which serves breakfast and dinner. Also, Madison Square Garden and Macy's are within just a 10-minute walk. Fellow travelers say great things about the helpful staff and location. The property is just a short walk to public transportation: 28 St. Station (Broadway) is steps away and 34 St. Station (Herald Square) is 6 minutes.

At a glance

DONE

Hotel size

    • 286 rooms
    • Arranged over 12 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: noon
    • Contactless check-in available
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 25 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (USD 75 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:30 AM–11:30 AM
  • 2 coffee shops
  • Restaurant
  • Bar/lounge

Working away

  • Meeting room
  • Coworking spaces

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • 24-hour fitness center

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 36
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 48
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways

Room amenities

Be entertained

  • 42-inch LCD TV
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Bistro 29 - This bistro serves breakfast and dinner. Guests can enjoy drinks at the bar. 1-star Michelin rating.
Libera - Onsite bar. Open daily.
The Lobby - This lobby lounge serves breakfast, brunch, and light fare. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Destination fee: USD 45.92 per accommodation, per night

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 15 to 30 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25.00 per pet, per day

Parking

  • Self parking costs USD 75 per day

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International

Also known as

Ace Hotel
Ace Hotel New York
Ace New York
New York Ace Hotel
Ace Hotel New York City
Ace Hotel New York City
Ace Hotel New York Hotel
Ace Hotel New York New York
Ace Hotel New York Hotel New York

Frequently asked questions

Does Ace Hotel New York offer free cancellation for a full refund?

Yes, Ace Hotel New York does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Ace Hotel New York?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 25 lbs per pet. There's a charge of USD 25.00 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Ace Hotel New York?

Yes. Self parking costs USD 75 per day.

What are the check-in and check-out times at Ace Hotel New York?

Check-in start time: 3 PM; Check-in end time: noon. Check-out time is noon. Express check-out and contactless check-in and check-out are available.

Is there an onsite casino at Ace Hotel New York?

No, this hotel doesn't have a casino, but Resorts World Casino (19-min drive) is nearby.

What is there to do at Ace Hotel New York and nearby?

Maintain your daily exercise routine at the 24-hour gym.

Are there restaurants at or near Ace Hotel New York?

Yes, there's an onsite restaurant, Bistro 29.

What's the area around Ace Hotel New York like?

Ace Hotel New York is in Manhattan, a short 1-minute walk from 28 St. Station (Broadway) and 6 minutes' walk from Empire State Building. Travelers give top marks for the hotel's prime location.

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Ace Hotel New York Reviews

Reviews

8.0

Very Good

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Lobby
Shower
Ambience
Bed
Bathroom
Bar
Water

What guests liked

  • The property's location offers easy access to plenty of dining options and the on-site restaurant provides a great experience. (3 reviews)
  • Breakfast options were convenient and satisfying with a selection of pastries and beverages available. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Friendly staff, cool atmosphere, helpful staff, clean rooms
Lara, 1-night trip

10/10 Exceptional

What stood out: Ample room size, generous bathroom size, cleanliness, great vibe in the lobby, early morning coffee available in off lobby shop, helpful employees on duty....it was all perfect for this mom with her three 30-something daughters!
Barbara, 1-night trip

10/10 Exceptional

Ideal location, friendly and professional staff, and great cocktail bar and coffee shop. Room was spacious, clean and comfortable.
Lucy, 4-night trip

4/10 Fair

Staff at the front desk was lacking bellman were cool
Samuel, 2-night trip

10/10 Exceptional

Good stay, nice sized room and comfortable. Great location.
Phillip, 1-night trip

10/10 Exceptional

Great rooms, great staff.
Mualah, 2-night trip

6/10 Good

Front desk was professional and quick. Room was decent, i expected more from a 4 star hotel i.e dust above the mini fridge cleaned and the vents/heater/ac area cleaned full of dust Would expect the ice machine to be small room with a door, you can hear it from a few doors down i feel bad for the room in front. Luckily only one person used it so far Bed was comfy, bathroom looked nice. The drains have trouble draining in the bathtub as water would pool up
Brandon, 1-night trip

4/10 Fair

This room was terrible. It was the last room in the “Attic” which is some weird addition to the hotel which also houses residents. Carpets were stained, hot water didn’t work, room was dark and the neighbors kept me up all night. Felt like a hostel! I was disappointed to say the least
Jennifer, 1-night trip

10/10 Exceptional

Excellent location and amenities
Anthony, 3-night trip

10/10 Exceptional

Nice staff and low key
Ashley, 2-night trip

10/10 Exceptional

Excellent supportive staff. Very unique atmosphere with a nice lounge and bar area.
Thomas, 1-night trip

10/10 Exceptional

Staff was friendly & great location!
Jeff, 3-night trip

10/10 Exceptional

Was a really nice stay, great location.
Björn Halldór, 2-night trip

10/10 Exceptional

Great boutique style hotel in Manhattan. Rooms are exceptionally spacious, clean and quiet. Loved the coffee shop in the lobby with great pastries and coffee.
Suad Jane, 1-night trip

10/10 Exceptional

Great NYC Hotel

Comfortable room. Helpful and Friendly Staff. Great location for a homebase to explore NYC.
Oliver, 3-night trip

10/10 Exceptional

Great location and service.
Tong, 3-night trip

10/10 Exceptional

I love the Ace. I’ve been staying there since 2015 and I just can’t see myself staying at any other hotel. The central location is unbeatable and the low key vibe is exactly my speed.
Kristina, 5-night trip

4/10 Fair

Room felt neglected, not particularly servic minded staff
arve, 7-night trip

10/10 Exceptional

Great location, clean, and rooms are quite spacious!
Jenny, 2-night trip

8/10 Very good

Great location
Michael, 2-night trip

8/10 Very good

Great hotel and very well-located to transit and bike rentals. Room was spacious and cleverly-appointed. Shared a 2-bed with my adult son and there was ample room for both of us.
Robin, 2-night trip

10/10 Exceptional

a quick trip to the city/ just for fun- the Ace is a great home base for us- easy walk to the village
Michele, 2-night trip

10/10 Exceptional

Our stay was amazing! The lobby had a DJ, the room had a guitar, it had a fun vibe, and was centrally located in the middle of the city. I got a great price and would definitely stay here again.
Monica, 3-night trip

8/10 Very good

It was a pretty good stay. Beautiful lobby and great staff. However, they put us up in the attic. Had to take 2 elevators to the attic. The second elevator was a bit scary. We were never sure we were going to make it. Funny smell in the hallways, and barely any windows in the room. Also, at 3 am, someone was trying to get into our room. I am sure it was just a mistake, but being stuck all the way up on the 14th floor with no easy access to the lobby, it was a little unsettling for 3 females staying in one room. But all in all, a good stay. I would stay there again. I did notice I was charged $2 for a Highgate Charitable Foundation, which i never agreed to. Not making a stink about it because it is only $2, but if that is charged on everyone's account, that's a lot of money to be made to a Foundation I know nothing about. Or to the hotel, if there is no such foundation. Kind of weird.
Marina, 1-night trip

10/10 Exceptional

Great location and artsy feeling hotel with friendly staff.
Natasha, 1-night trip