可以免费取消我在月出酒店的预订并获得全额退款吗？

是的，月出酒店在我们网站上提供可全额退款的客房房价。如果您预订了可全额退款的房价，则可以在入住前的一定天数之前取消，具体取决于该住宿的取消政策。请务必查看该住宿的取消政策，了解确切的条款和条件。

月出酒店是否允许携带宠物入住？

是的，欢迎携带狗狗和猫咪入住，总共可携带 2 只宠物。需要支付每间住宿每次入住 USD 50 的宠物费。服务类动物免费。提供食物碗和水碗。可能存在部分限制条件，请联系住宿方了解更多信息。

月出酒店是否有停车场？

是的，自助停车免费。停车位数量有限。提供电动车充电站。

何时可在月出酒店办理入住和退房？

开始办理入住：15:00；停止办理入住：02:00。退房时间为 12:00。延迟退房需要支付 USD 75 的费用（视客房供应情况而定）。提供无接触办理退房服务。

月出酒店是否有内部娱乐场？

不，该酒店不设赌场，但圣路易斯马蹄娱乐场 (11-min drive)和皇后赌场 (13-min drive)都在附近。

在月出酒店及其附近有什么游览观光项目？

在温暖的季节，可以快乐地体验徒步活动等附近的活动。您可享用2 间酒吧和24 小时健身中心等服务设施。

月出酒店店内或附近是否有餐厅？

是的，有一家店内餐厅。

月出酒店周边区域环境如何？

从月出酒店仅需6 分钟步行可至德尔玛站，12 分钟步行可至圣路易斯华盛顿大学。当地适合步行，也接近购物点。

圣路易斯月出酒店住宿优惠| Hotels.com 好订网

Q: 月出酒店是否允许携带宠物入住？

是的，欢迎携带狗狗和猫咪入住，总共可携带 2 只宠物。需要支付 每间住宿每次入住 USD 50 的宠物费。服务类动物免费。提供食物碗和水碗。可能存在部分限制条件，请联系住宿方了解更多信息。

Q: 月出酒店店内或附近是否有餐厅？

是的，有一家店内餐厅。

10/10 绝佳

2025 年 5 月 11 日

Chengle，1 晚行程

Hotels.com真实住客点评

6/10 好

2024 年 3 月 4 日

Yan，2 晚行程

Expedia真实住客点评

10/10 绝佳

2023 年 7 月 17 日

Clean and friendly

Expedia真实住客点评

10/10 绝佳

2025 年 10 月 4 日

I feel bad for those who had a bad experience here, we had a great time! The room was clean and hotel seemed to be taken care of, there were no 'pet smells' in our hotel area. We did not experience any extra charges sometimes mentioned in reviews. The area was nicer than expected, we did not walk around late though. There were some displaced people but noone bothered us. The parking lot behind the hotel didnt seem bad, we luckily did not have any issue there but I will say the Valet Parking made no sense. It was connected directly with public parking with a gate on the front, the lot was fully accessible walking through public parking on each side. We stayed Sunday and Monday night for a Concert in September so maybe its less busy but nothing was crowded anywhere. Mainly college kids walking around.

Jeri，2 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 10 月 3 日

Very friendly staff. Clean safe and good location.

bradley，3 晚家庭旅行

Hotels.com真实住客点评

6/10 好

2025 年 9 月 30 日

I wanted to love this hotel. The location was great. The service initially was good as well. After the first night, we asked for housekeeping to make up the room in the morning. After returning from a full day, I pulled the sheets down to get into bed and found what could only be fecal matter on the sheets. Not sure how housekeeping could have changed the bedding and not seen this. Not sure if it was animal or human. I am sure it was disgusting and I did not sleep well as a result of being completely grossed out. We went to the front desk and there was no one available to change the bedding. We were provided with clean sheets and made the bed ourselves. As it was late and there was nothing else that could be done. The hotel did nothing for us as a result of this disgusting incident. We weren’t even provided an email copy of our invoice as promised

Natalie，2 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 9 月 29 日

Jeremy，1 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 9 月 25 日

What a wonderful experience! The hotel was clean and the theming was fantastic! The staff was so welcoming and helpful. We had an excellent view of the immediate area, which has great business signs and neon to create a great vibe. The rooftop bar was a wonderful way to spend the late evening under the open sky. The location is excellent, with many unique businesses and bars/restaurants available close by. We had a beeping smoke detector, which the hotel fixed within minutes of our arrival. Overall, we cannot wait to stay here again!

Christian，1 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 9 月 25 日

Michael，1 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 9 月 23 日

Mindy，2 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 9 月 23 日

Shawn，1 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 9 月 21 日

Blane，1 晚行程

Hotels.com真实住客点评

4/10 尚可

2025 年 9 月 21 日

Terrible Service

The service was terrible. Stayed there after a concert and the front desk employee was more interested in talking on their phone. I called the front desk for extra pillows and a room service menu and was told laundry was gone for the day so I couldn’t get extra pillows and if there wasn’t a menu in my room to look it up online myself. For a $300 room this was terrible service. I’ll think twice before staying here again

Michael，1 晚行程

Hotels.com真实住客点评

4/10 尚可

2025 年 9 月 19 日

Should be a lot better…

Poor Customer Service. The staff conducts themselves like it’s a Motel 6.

G，3 晚商务旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 9 月 17 日

William，1 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 9 月 17 日

Brad，1 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 9 月 17 日

James，1 晚行程

Hotels.com真实住客点评

6/10 好

2025 年 9 月 16 日

Strike 2! You're out, Moonrise!

I'm sure once upon a time this was a nice property, but now it is definitely showing signs of wear and in need of some serious upkeep. The room I was provided, which was supposed to be a "better" one because my previous stay with them was not up to par; May 25 after the tornado, was without television during the entire stay and bathroom sink was holding water. After explaining this to the assistant GM, and he assuring me they would do better with this stay, I thought I would give them another try. Unfortunately, they struck out with strike "2!" Assistant GM, Clay, offered to make it better, but there was no way he could do that without a construction crew. The bathroom was a total disaster...I understand it is a boutique hotel so a small bathroom was to be expected, but the door on the shower wouldn't even slide open all the way and you literally had to slide into the shower, between the door frame and shower wall. Also the walls of the bathroom were covered with white chalky film smeared over the worn looking wall paper. Not aesthetically pleasing at all. When your bathroom doesn't appear clean, how can you feel clean? It was a girlfriend getaway weekend and I was responsible for choosing our hotel. Needless to say, Moonrise is not the spot to choose if you are trying to impress someone, or anyone for that matter.

April，1 晚结伴旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 9 月 16 日

Nick，1 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 9 月 16 日

Great Atmosphere

Great staff. Excellent location. Clean room. This is our preferred hotel.

James，1 晚家庭旅行

Hotels.com真实住客点评

4/10 尚可

2025 年 9 月 15 日

Avoid

Housekeeping is poor. Mold in showers and bathroom. Light fixtures not working.

Miriam，2 晚行程

Hotels.com真实住客点评

8/10 很好

2025 年 9 月 10 日

Unique hotel

Overall good stay. The noise from both inside guests and outside of hotel was a bit much. Had some issues with the toilet running and slow sink draining. Staff were all friendly. Lost use of elevators for about 10 hours due to a car accident, so that was unfortunate being on the 5th floor, but no fault of hotel. Rooftop bar is a popular hangout for locals it seems.

Thomas，3 晚行程

Hotels.com真实住客点评

8/10 很好

2025 年 9 月 8 日

Very nice & clean. Enjoyed visiting.

Lyndon，1 晚行程

Hotels.com真实住客点评

8/10 很好

2025 年 9 月 8 日

Fred，3 晚家庭旅行

Hotels.com真实住客点评

8/10 很好

2025 年 9 月 7 日

Nice stay but price was kinda high for the condition of the room

camille，1 晚结伴旅行

Hotels.com真实住客点评

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常见问题

可以免费取消我在月出酒店的预订并获得全额退款吗？

月出酒店是否允许携带宠物入住？

月出酒店是否有停车场？

何时可在月出酒店办理入住和退房？

月出酒店是否有内部娱乐场？

在月出酒店及其附近有什么游览观光项目？

月出酒店店内或附近是否有餐厅？

月出酒店周边区域环境如何？

关于月出酒店的点评

点评

非常棒

9.0/10

9.2/10

8.6/10

9.0/10

9.0/10

点评

10/10 绝佳

Chengle

6/10 好

Yan