Start with arriving, the parking was fine but small so if you arrive late in the day you may not get a space. The lady at the check-in when we checked in at 1500 on the 06th was very welcoming, got us checked in and on our way with a smile. The chap who was also checking guests in seemed like he didn't want to be there, no smile, not welcoming at all with the guests from what we could see. Room was nice. Breakfast the next day on the 7th, the lady on breakfast duty was lovely and looked after us and our 1 year old exceptionally well. In the afternoon, around 1330 on the 7th we went down to the bar for some drinks, a lovely lady served us the first time around and she was excellent with her service and looked after us like it was no trouble. When going to get another round of drinks I was served by the chap who was checking in on the day we arrived, again seemed like he didn't want to be there, no smile and almost the opposite of the lady who served us first. Also, on the 7th our room was not cleaned even though the cleaning staff were cleaning the rooms right next to ours when we left ours. The final day, on the 8th, at breakfast, the lady on breakfast duty was the complete opposite of the lady we had on the day before, every request seemed like a hassle. Overall a mixed bag and the service you get depends who is on duty in the various location of the hotel.