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IHG 威廉斯维尔布法罗长住套房酒店

3.0 星住宿

Staybridge Suites Williamsville Buffalo by IHG

布法罗郊区酒店，设有室外游泳池和室内游泳池

选择日期以查看价格

IHG 威廉斯维尔布法罗长住套房酒店的照片库

办公桌、遮光窗帘、熨斗/熨衣板、免费 WiFi
办公桌、遮光窗帘、熨斗/熨衣板、免费 WiFi
办公桌、遮光窗帘、熨斗/熨衣板、免费 WiFi
办公桌、遮光窗帘、熨斗/熨衣板、免费 WiFi
免费洗浴用品、吹风机、毛巾、肥皂
入住IHG 威廉斯维尔布法罗长住套房酒店，开车 15 分钟就能到达布法罗大学 - 北校区和Walden Galleria Mall (购物中心)。客人可以到24 小时健身中心运动一下，或者去室外游泳池或室内游泳池玩水。酒店有免费机场班车和小吃吧/熟食店供客人选择，而且客房还备有大冰箱和微波炉等便利服务设施。旅客都喜爱住宿的员工和早餐。

点评

7.0/10
不错

热门服务设施

  • 机场接送服务
  • 游泳池
  • 可带宠物
  • 禁止吸烟
  • 免费早餐
  • 健身房

主要服务设施 (12)

  • 按要求提供客房清洁服务
  • 室内游泳池和室外游泳池
  • 大堂楼层提供 WiFi
  • 大堂楼层提供上网
  • 免费机场班车
  • 24 小时健身中心
  • 24 小时商务中心
  • 24 小时前台服务
  • 公共区咖啡/茶
  • 电脑站点
  • 大堂壁炉
  • 前台保险箱

居家般享受 (6)

  • 儿童免费入住
  • 简易厨房
  • 收费电视频道
  • 洗衣设施
  • 咖啡机/沏茶壶
  • 遮光挂帘/窗帘

客房选择

查看这些日期的空房情况

今晚

9月 10 - 9月 11
查看今晚的空房情况：9月 10 - 9月 11

明天

9月 11 - 9月 12
查看明天的空房情况：9月 11 - 9月 12
可用的客房筛选条件
显示 13 种房型中的 13 种

显示开间套房, 1 张大床, 厨房的所有照片

办公桌、遮光窗帘、熨斗/熨衣板、免费 WiFi

开间套房, 1 张大床, 厨房

10.0 分，满分 10 分
绝佳
(2 条点评)

特色亮点

空调
开放式厨房
标准尺寸的冰箱/冰柜
洗碗机
电视
遮光窗帘
吹风机
微波炉
  • 可入住 4 人
  • 1 张大床

显示套房, 2 间卧室 (1 King Bed and 2 Double Beds)的所有照片

办公桌、遮光窗帘、熨斗/熨衣板、免费 WiFi

套房, 2 间卧室 (1 King Bed and 2 Double Beds)

特色亮点

空调
开放式厨房
标准尺寸的冰箱/冰柜
洗碗机
电视
2 间卧室
遮光窗帘
吹风机
  • 2 间卧室
  • 可入住 8 人
  • 2 张双人床和 1 张特大床

显示套房, 1 间卧室 (1 King Bed)的所有照片

办公桌、遮光窗帘、熨斗/熨衣板、免费 WiFi

套房, 1 间卧室 (1 King Bed)

特色亮点

空调
开放式厨房
标准尺寸的冰箱/冰柜
洗碗机
电视
独立卧室
遮光窗帘
吹风机
  • 1 间卧室
  • 可入住 4 人
  • 1 张特大床

显示套房, 2 间卧室, 无障碍浴缸 (1 King Bed and 2 Double Beds)的所有照片

办公桌、遮光窗帘、熨斗/熨衣板、免费 WiFi

套房, 2 间卧室, 无障碍浴缸 (1 King Bed and 2 Double Beds)

特色亮点

空调
开放式厨房
标准尺寸的冰箱/冰柜
洗碗机
电视
2 间卧室
遮光窗帘
吹风机
  • 2 间卧室
  • 可入住 8 人
  • 2 张双人床和 1 张特大床

显示套房, 1 间卧室, 通行无障碍, 厨房 (Mobility Accessible Shower)的所有照片

办公桌、遮光窗帘、熨斗/熨衣板、免费 WiFi

套房, 1 间卧室, 通行无障碍, 厨房 (Mobility Accessible Shower)

特色亮点

空调
开放式厨房
标准尺寸的冰箱/冰柜
洗碗机
电视
遮光窗帘
吹风机
微波炉
  • 可入住 4 人
  • 1 张特大床

显示套房, 1 间卧室, 无障碍浴缸, 厨房 (Mobility Accessible Tub)的所有照片

办公桌、遮光窗帘、熨斗/熨衣板、免费 WiFi

套房, 1 间卧室, 无障碍浴缸, 厨房 (Mobility Accessible Tub)

特色亮点

空调
开放式厨房
标准尺寸的冰箱/冰柜
洗碗机
电视
遮光窗帘
吹风机
微波炉
  • 可入住 4 人
  • 1 张特大床

显示套房, 1 间卧室 (2 Double Beds)的所有照片

办公桌、遮光窗帘、熨斗/熨衣板、免费 WiFi

套房, 1 间卧室 (2 Double Beds)

特色亮点

空调
开放式厨房
标准尺寸的冰箱/冰柜
洗碗机
电视
独立卧室
遮光窗帘
吹风机
  • 1 间卧室
  • 可入住 6 人
  • 2 张双人床

显示开间套房, 厨房的所有照片

办公桌、遮光窗帘、熨斗/熨衣板、免费 WiFi

开间套房, 厨房

特色亮点

空调
开放式厨房
标准尺寸的冰箱/冰柜
洗碗机
电视
遮光窗帘
吹风机
微波炉
  • 可入住 2 人
  • 1 张单人床

显示套房, 2 间卧室 (4 Double Beds)的所有照片

办公桌、遮光窗帘、熨斗/熨衣板、免费 WiFi

套房, 2 间卧室 (4 Double Beds)

特色亮点

空调
开放式厨房
标准尺寸的冰箱/冰柜
洗碗机
电视
2 间卧室
遮光窗帘
吹风机
  • 2 间卧室
  • 可入住 10 人
  • 4 张双人床

显示套房, 厨房的所有照片

办公桌、遮光窗帘、熨斗/熨衣板、免费 WiFi

套房, 厨房

特色亮点

空调
开放式厨房
标准尺寸的冰箱/冰柜
洗碗机
电视
遮光窗帘
吹风机
微波炉
  • 可入住 2 人
  • 1 张单人床

显示套房, 1 间卧室 (1 Queen Bed)的所有照片

办公桌、遮光窗帘、熨斗/熨衣板、免费 WiFi

套房, 1 间卧室 (1 Queen Bed)

特色亮点

空调
开放式厨房
标准尺寸的冰箱/冰柜
洗碗机
电视
独立卧室
遮光窗帘
吹风机
  • 1 间卧室
  • 可入住 4 人
  • 1 张大床

显示开间, 1 张大床, 无障碍浴缸, 厨房 (Comm, Mobil, Access Tub)的所有照片

办公桌、遮光窗帘、熨斗/熨衣板、免费 WiFi

开间, 1 张大床, 无障碍浴缸, 厨房 (Comm, Mobil, Access Tub)

特色亮点

空调
开放式厨房
标准尺寸的冰箱/冰柜
洗碗机
电视
遮光窗帘
吹风机
微波炉
  • 可入住 4 人
  • 1 张大床

显示开间套房, 1 张特大床, 厨房的所有照片

办公桌、遮光窗帘、熨斗/熨衣板、免费 WiFi

开间套房, 1 张特大床, 厨房

10.0 分，满分 10 分
绝佳
(1 条点评)

特色亮点

空调
开放式厨房
标准尺寸的冰箱/冰柜
洗碗机
电视
遮光窗帘
吹风机
微波炉
  • 可入住 4 人
  • 1 张特大床

同类型住宿

接待大厅

M 酒店布法罗

  • 游泳池
  • 免费早餐
  • 机场接送服务
  • 免费停车
7.4 分，总分 10，还可以，2,107 条点评
新价格 CNY705
总价 CNY802
包含税费
9 月 14 日 - 9 月 15 日
M 酒店布法罗
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街区简介

地图
8005 Sheridan Dr, Buffalo, NY, 14221

附近有什么？

  • 东山购物中心 - 步行 6 分钟 - 0.6 公里
  • 塞缪尔大庄园 - 车程 4 分钟 - 4.7 公里
  • 米拉德·菲尔莫尔郊区医院 - 车程 4 分钟 - 4.4 公里
  • 布法罗大学 - 北校区 - 车程 10 分钟 - 10.9 公里
  • Walden Galleria Mall (购物中心) - 车程 13 分钟 - 14.6 公里

周边介绍

  • 水牛城尼加拉国际机场 (BUF) - 17 分钟车程；8.2 公里/5.1 英里
  • 尼加拉瀑布国际机场 (IAG) - 33 分钟车程；40 公里/24.9 英里
  • 巴夫顿 - 德普站 - 17 分钟车程；11.9 公里/7.4 英里
  • 交流街站 - 20 分钟车程；23.5 公里/14.6 英里
  • 免费机场班车

餐厅

  • ‪Duff's Famous Wings - ‬步行 14 分钟
  • ‪Wind Japanese and Thai - ‬步行 7 分钟
  • ‪Starbucks - ‬步行 19 分钟
  • ‪APlus at Sunoco - ‬步行 18 分钟
  • ‪Tully's Good Times - ‬车程 2 分钟

住宿简介

IHG 威廉斯维尔布法罗长住套房酒店

入住IHG 威廉斯维尔布法罗长住套房酒店，开车 15 分钟就能到达布法罗大学 - 北校区和Walden Galleria Mall (购物中心)。客人可以到24 小时健身中心运动一下，或者去室外游泳池或室内游泳池玩水。酒店有免费机场班车和小吃吧/熟食店供客人选择，而且客房还备有大冰箱和微波炉等便利服务设施。旅客都喜爱住宿的员工和早餐。

住宿一览

DONE

酒店规模

    • 98 间酒店客房
    • 楼高 3 层
DONE

到达/离开

    • 开始办理入住：16:00；停止办理入住：2:00
    • 提供快速退房服务
    • 提前入住，视供应情况而定
    • 延迟入住，视供应情况而定
    • 办理入住年龄不小于：21
    • 退房时间为 11:00
    • 提供无接触办理退房服务
    • 延时退房，视供应情况而定
DONE

特别入住说明

    • 前台工作人员将在住客到店时接待
    • 如果您计划在20:00过后抵达，请使用预订确认邮件上的信息预先通知住宿以作安排。
DONE

入住要求

    • 需要提供信用卡以支付杂费
    • 可能需要政府颁发的带有照片的证件
    • 办理入住的客人须年满 21 岁
DONE

儿童

    • 儿童如果与父母或监护人同住一房并使用现有床铺，可免费入住
    • 无儿童床（婴儿床）
DONE

宠物

    • 允许携带宠物（仅允许携带狗狗和猫咪，总共可携带 2 只）*
    • 欢迎服务类动物
    • 只能在特定房间吸烟，其他地方禁止吸烟*
    • 请务必管好您的宠物
WIFI

网络

    • 公共区域提供 WiFi 和有线上网接入*
    • 房间内提供免费无线上网接入
LOCAL_PARKING

停车场

    • 免费 无顶棚的住宿内自助停车场
    • 免费住宿内房车/大巴/卡车停车
    • 住宿内轮椅无障碍停车场
    • 住宿内停车位数量有限
DONE

接送交通服务

    • 应要求提供免费机场班车（24 小时）
DONE

其他信息

    • 无烟住宿场所

住宿服务设施

餐饮

  • 每日免费提供外带式早餐
  • 公共区咖啡/茶
  • 烧烤炉
  • 小吃吧/熟食店

带儿童同行

  • 儿童免费入住（详见政策）
  • 杂货店/便利店

游玩项目

  • 篮球

远程办公

  • 24 小时商务中心
  • 间会议室
  • 机房
  • 会场面积（23 平方米）

服务

  • 24 小时前台服务
  • 干洗/洗衣服务
  • 行李储存室

服务设施

  • 1 座楼/塔楼
  • 建成于 2009
  • 前台保管箱
  • 大堂壁炉
  • 公共区电视
  • 24 小时健身中心
  • 室外游泳池
  • 室内游泳池
  • 宴会厅
  • 火塘

无障碍设施

  • 轮椅无障碍梳妆台
  • 轮椅无障碍梳妆台高度（厘米）： 89
  • 点字/凸起标牌
  • 电梯
  • 电梯门宽度（厘米）： 122
  • 轮椅无障碍通道
  • 轮椅无障碍停车场
  • 5 店内无障碍停车位
  • 提供助听设备
  • 轮椅无障碍公共卫生间
  • 轮椅无障碍电梯通道
  • 轮椅无障碍入住登记处
  • 轮椅无障碍入住登记处高度（厘米）： 81
  • 轮椅无障碍游泳池
  • 轮椅无障碍商务中心
  • 走廊视觉警报
  • 隐藏式字幕电视
  • 无障碍浴缸
  • 门铃和电话通知
  • 店内泳池升降机

客房服务设施

娱乐消遣

  • DVD 播放器
  • 电视
  • 收费电视频道
  • 收费电影

居家般舒适

  • 恒温控制空调
  • 咖啡机/沏茶壶
  • 熨斗/熨衣板

安心入睡

  • 遮光窗帘
  • 床单

清洁梳洗

  • 免费洗浴用品
  • 吹风机
  • 毛巾
  • 牙刷和牙膏
  • 卫生纸

办公通讯

  • 书桌
  • 免费 WiFi
  • 免费市内电话

餐饮

  • 冰箱
  • 微波炉
  • 简易厨房
  • 炉灶
  • 烤箱
  • 厨具/餐具
  • 洗碗机
  • 纸巾

其他

  • 按要求提供客房清洁服务
  • 清洁用品

费用和政策

可退款押金

  • 押金：每间住宿每次入住 USD 250

其他项目

  • 公共区提供 WiFi，额外收费
  • 公共区提供有线上网接入，额外收费

装修和停业

以下设施将于周一、周二、周三、周四和周日关闭：
  • 热水浴缸
以下设施将于周五和周六关闭：
  • 热水浴缸

宠物

  • 服务型动物免费
  • 可携带宠物入住，额外收费，每间住宿每晚 USD 75

游泳池、水疗和健身房（如适用）

  • 8:00 至 22:00 可使用泳池。
  • 18 岁以下的儿童无大人陪同不允许使用游泳池

政策

不保证可提供无噪音客房。
住宿场所内严禁举办派对或团体活动。
住宿接待方欢迎所有性取向和性别认同的客人（LGBTQ+ 友好）。
该住宿接待方接受信用卡付款。恕不接受现金。
可使用信用卡：Visa、万事达、美国运通、Discover、大来、JCB 国际、Carte Blanche
此住宿有权在住客到达之前向其索取信用卡预授权。
住宿确认已执行下列清洁和消毒规程：温德姆酒店 Count on Us 信赖我们。
未接种疫苗的住客需在公共场所佩戴口罩。

别称

Staybridge Suites Buffalo-Airport
Staybridge Suites Buffalo Airport
Staybridge Suites Buffalo-Airport Hotel Williamsville
Staybridge Suites Buffalo-Airport Williamsville
Staybridge Suites Buffalo Wil
Staybridge Suites Buffalo Airport
Hawthorn Suites by Wyndham Williamsville Buffalo Airport Hotel
Hawthorn Suites by Wyndham Williamsville Buffalo Airport Buffalo

常见问题

可以免费取消我在IHG 威廉斯维尔布法罗长住套房酒店的预订并获得全额退款吗？

是的，IHG 威廉斯维尔布法罗长住套房酒店在我们网站上提供可全额退款的客房房价。如果您预订了可全额退款的房价，则可以在入住前的一定天数之前取消，具体取决于该住宿的取消政策。请务必查看该住宿的取消政策，了解确切的条款和条件。

IHG 威廉斯维尔布法罗长住套房酒店有游泳池吗？

是的，有室内游泳池和室外游泳池。住客可以在 8:00 至 22:00 期间使用游泳池。

IHG 威廉斯维尔布法罗长住套房酒店是否允许携带宠物入住？

是的，欢迎携带狗狗和猫咪入住，总共可携带 2 只宠物。需要支付 每间住宿每晚 USD 75 的宠物费。服务类动物免费。可能存在部分限制条件，请联系住宿方了解更多信息。

IHG 威廉斯维尔布法罗长住套房酒店是否有停车场？

是的，自助停车免费。停车位数量有限。提供免费房车/大巴/卡车停车设施。

IHG 威廉斯维尔布法罗长住套房酒店提供机场接驳班车吗？

是的，提供往返机场班车。

何时可在IHG 威廉斯维尔布法罗长住套房酒店办理入住和退房？

开始办理入住：16:00；停止办理入住：2:00。退房时间为 11:00。提供快速退房和无接触办理退房服务。

IHG 威廉斯维尔布法罗长住套房酒店是否有内部娱乐场？

不，该酒店不设赌场，但塞内卡布法罗溪赌场（21 分钟车程）就在附近。

在IHG 威廉斯维尔布法罗长住套房酒店及其附近有什么游览观光项目？

IHG 威廉斯维尔布法罗长住套房酒店的现场娱乐活动包括篮球。在一天的行程结束后，您可以在室内和室外泳池畅游一番。IHG 威廉斯维尔布法罗长住套房酒店也拥有24 小时健身中心。

IHG 威廉斯维尔布法罗长住套房酒店拥有配备厨房或小厨房的自炊式房间吗?

是的，每间房间都配备小厨房，还包括炉灶、烤箱和大冰箱。

IHG 威廉斯维尔布法罗长住套房酒店周边区域环境如何？

从IHG 威廉斯维尔布法罗长住套房酒店仅需10 分钟步行可至东山购物中心。

关于Staybridge Suites Williamsville Buffalo by IHG的点评

点评

7.0

好

7.2/10

清洁度

7.6/10

员工和服务

7.0/10

服务设施

6.8/10

住宿条件和设施

7.0/10

环保

点评

6/10 好

Lynette，3 晚家庭旅行
Hotels.com真实住客点评

10/10 绝佳

Good hotel experience

Room was great and staff was helpful. The only two small issues we had (needed more towels and sheets for the sofa bed), the team dealt with quickly and effectively. Very happy with the accommodations. We wish all hotels were like this.
Judah，1 晚家庭旅行
Hotels.com真实住客点评

10/10 绝佳

Charles，1 晚家庭旅行
Hotels.com真实住客点评

10/10 绝佳

Jennifer，1 晚行程
Hotels.com真实住客点评

4/10 尚可

Painful experience

Renovation is happening while we were checked in. Whole property was in mess
Animesh，1 晚家庭旅行
Hotels.com真实住客点评

6/10 好

Jason，1 晚行程
Hotels.com真实住客点评

4/10 尚可

The staff was as friendly as they could be considering everything that was going on. The hotel was underigjgn contruction at the time and it was obvious the room they had me in wasnt ready. Nothing was done ac wasnt working in 80° to 90° heat construction workers kppt trying to get in.they had to give me box fans just to cool the room down.
Vanessa，2 晚家庭旅行
Hotels.com真实住客点评

2/10 很差

Mason，1 晚行程
Hotels.com真实住客点评

2/10 很差

The hotel under construction has a lot of dirt and didn’t notice me before I arrived. And they said will arrange for me shuttle but no one arranged for me almost I was missing my flight.
Kokeb，3 晚商务旅行
Hotels.com真实住客点评

6/10 好

Under construction, no breakfast.
Chanjin，2 晚商务旅行
Hotels.com真实住客点评

4/10 尚可

Hotel is being rehabbed. It is a building site.
peter，1 晚家庭旅行
Hotels.com真实住客点评

2/10 很差

This hotel should not be open to the public at the moment. It is under construction. Extreme construction. The lobby is full of construction materials as well as the rest of the hotel. The hallways are full of building supplies, dirty, paint and plaster. I paid for a suite and my first room had no running water, exposed outlets and wires, the counter wasn’t finished. The tub had dirt, garbage and footprints in it. The floor was covered in dirt and plaster.
Benjamin，2 晚商务旅行
Hotels.com真实住客点评

10/10 绝佳

It was great! Even though it was under construction the room was clean. We got there after midnight and our original room the key card wouldnt work. We got a huge upgrade to a suite with a jacuzzi tub which we really enjoyed. The upgraded hotel will be super!
Gina，1 晚行程
Hotels.com真实住客点评

6/10 好

This property is under complete renovation and needs to be closed during this time. No amenities available, no cook tops in the room, no carpeting, dust and dirt everywhere. The new update will be great but, in the meantime, close the hotel during renovations.
Chevelle，1 晚浪漫旅行
Expedia真实住客点评

2/10 很差

Property is under construction and most of hotel amenities where not usable and rest was unfinished and dilthy
aric，1 晚家庭旅行
Expedia真实住客点评

6/10 好

Although listed as a Buffalo Airport Hotel, it turned out not to be honored by tour company for shuttle pickup. Ended up having to get a rental car.
MICHAEL，2 晚浪漫旅行
Travelocity真实住客点评

8/10 很好

Was great other than the renovations
Michael R.，2 晚行程
Hotels.com真实住客点评

2/10 很差

I think this place is closed for renovations. Or it should be until renovations are complete. This might be a problem with Expedia and not the hotel or chain. The clerk seemed surprised when we walked in that anyone would walk in. The key card machine was only able to produce one card for us after multiple tries. The hot water was not properly connected in the shower. I could see where it leaked. No carpet anywhere, everything ripped up. Just a construction site. Glad it's behind us. You should not be open for business in this condition.
Eric，1 晚家庭旅行
Expedia真实住客点评

10/10 绝佳

John，2 晚行程
Expedia真实住客点评

2/10 很差

I wanted to share our experience during our recent stay and honestly, it was really disappointing for us as a family. When we arrived, we found out the hotel was undergoing renovations, which made it really hard to move around, especially with kids. It didn’t feel safe or relaxing, and we were only informed about this just two days before the journey, although we had made the booking one month in advance. What made it worse was that breakfast was canceled for our entire stay. We had booked with the understanding that breakfast was included, and it’s a basic part of the hospitality we were counting on. When we tried to talk to the manager about all of this, he was surprisingly rude. Instead of trying to help, he told us we could just cancel our booking with no apology or effort to make things right. That felt really unfair and dismissive. As it was difficult to find a new hotel at the eleventh hour, also the prices would be skyrocketed. We were really looking forward to this trip, but the experience left us frustrated. I hope you’ll take this feedback seriously so future guests don’t have to go through the same. Furthermore, given the level of inconvenience and the overall experience, I kindly request a full refund for our stay. We believe this is a fair ask considering the disruptions and the lack of basic services that were promised at the time of booking.
Crisilda，2 晚家庭旅行
Expedia真实住客点评

4/10 尚可

The hotel is a construction site, full of dust.
eliahu，3 晚结伴旅行
Orbitz真实住客点评

4/10 尚可

Should have been closed during renovations because it wasn’t safe and the elevators were very dirty
Luz，1 晚行程
Hotels.com真实住客点评

2/10 很差

Had I known this property was going through a major renovation, I would have never booked it. I feel Expedia should know about these things. Upon entering to check out a room , the associate showed me a room with a hot tub and I told her it looked fine. When we came back later to officially check in, she told me that all hot tubs were going to be removed and that the one in the room she showed me wasn't working. So, we we given another room. The toilet seat looked very worn & my wife had to wipe it down every time she used it. A light bulb was out in the room & I had to go to the front desk and get a new one. There was no soap at the sink. The eyes on the stove were at angles. I had to empty my own trash. The only breakfast was a bottle of water, biscuit and danish. And, that was only one day of the stay. The other days a sign was put out saying "no breakfast today." That's inexcusable!! When asking for more towels, etc, I was told they didn't have any clean ones and to come back. Trust me, we were only 1 of maybe five rooms occupied. One associate would give us water, in lieu of no breakfast. But the manager told me one day, "we don't give water, we only sell it." Trash in the public bathroom hadn't been emptied in several days, nor in the fitness room. Overall, it was a disaster but I didn't know how to change hotels with Expedia and didn't want that hassle either.
Lee，4 晚浪漫旅行
Expedia真实住客点评

2/10 很差

WARNING. This hotel is currently under construction and you do not have any amenities (the whole place is literally torn apart). I tried to contact them directly several times the day of my visit for assistance but could not get through. I had to call an off site representative for directions to get a shuttle. You still have to talk to someone at the hotel to request a pick up with the shuttle. It took multiple back to back calls after I was sitting at the shuttle pickup in the cold rain for someone to finally pick up. I appreciated my room upgrade to a suite, however it was dirty (sheets and blankets on bed were stained). Very stressful all around after a long stressful travel day.
Heather，1 晚行程
Expedia真实住客点评

2/10 很差

WORST HOTEL STAY EVER!!

This was th worst hotel stay I ever experienced. The hotel was being renovated and should have not offered rooms during the renovation. We were only told of the renovation days before our arrival and since it was graduation weekend, it was impossible to find another suitable hotel. The lobby was completely torn apart and instead of a free full breakfast, we were offered a breakfast to- go which consisted of a microwaved breakfast sandwich, two mini muffins, an apple, and a bottle of water. I had to wade through construction just to get a cup of coffee every morning which was never stocked properly. Every morning we were woken by Jack hammers removing the old flooring. The room itself was bad. Wallpaper was peeling off the walls, the carpet was badly stained and the pullout sofa was not usable and my grandson had to sleep on the sofa. My daughter was supposed to stay at the same hotel but as soon as she walked in, she felt sick from the smell of the old tile adhesive. She ended up cancelling and had to stay with relatives. Unfortunately, we had nowhere else to stay. I really think they should have offered a substantial discount because of the situation. Just another example of corporate greed.
Robert，6 晚家庭旅行
Hotels.com真实住客点评