Located in the business district, Burlington Hotel, Best Western Premier Collection offers a tranquil retreat. Savor British cuisine at Bay Tree Bar and Grill or unwind on the picturesque garden and terrace. With laundry facilities, express check-in/check-out services, helpful multilingual staff make your stay feel like home.
When you stay at Burlington Hotel, Best Western Premier Collection, you'll be within a 15-minute drive of Port Lympne Wild Animal Park and Gardens and Dover Western Docks Cruise Terminal. Guests looking for a bite to eat can check out the restaurant, and the 2 bars/lounges are nice spots to grab a drink at the end of the day. Other highlights at this Victorian hotel include a terrace and a garden. Fellow travelers love the helpful staff and location.
At a glance
DONE
Hotel size
58 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in/out available
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets allowed (dogs only)*
Service animals welcome
Specific rooms only*
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Wheelchair-accessible parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7:00 AM–10 AM
2 bars/lounges
Restaurant
24-hour room service
What to do
Beach nearby
Golfing nearby
Sailing nearby
Water skiing nearby
Working away
Meeting rooms
Conference space
Services
24-hour front desk
Laundry facilities
Luggage storage
Wedding services
Multilingual staff
Facilities
1 building/tower
Built in 1880
Safe-deposit box at front desk
Garden
Terrace
Banquet hall
Victorian architecture
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Room amenities
Be entertained
LCD television
Digital TV channels
Home comfort
Heating
Portable fan
Electric kettle
Iron/ironing board (on request)
Sleep well
Premium bedding
What to enjoy
Individually furnished and decorated
Freshen up
Bathtub or shower
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Dining
Bay Tree Bar and Grill - This cocktail bar specializes in British cuisine.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately GBP 16.95 per person
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from December 23 to December 26:
One of the dining venues
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 20.00 per pet, per night
Policies
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
National rating
This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
Also known as
Burlington Folkestone
Burlington Hotel Folkestone
Best Western Plus Burlington Hotel Folkestone
Best Western Plus Burlington Folkestone
Best Western Plus Burlington Hotel
Burlington Hotel Best Western Premier Collection
Burlington Hotel, Best Western Premier Collection Hotel
Burlington Hotel, Best Western Premier Collection Folkestone
Frequently asked questions
Are pets allowed at Burlington Hotel, Best Western Premier Collection?
Yes, dogs are welcome. There's a charge of GBP 20.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
What are the check-in and check-out times at Burlington Hotel, Best Western Premier Collection?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Burlington Hotel, Best Western Premier Collection and nearby?
Have fun with activities like sailing, water skiing, and windsurfing, and practice your swing at the nearby golf course. Enjoy amenities like 2 bars and a garden.
Are there restaurants at or near Burlington Hotel, Best Western Premier Collection?
Yes, Bay Tree Bar and Grill offers British cuisine.
What's the area around Burlington Hotel, Best Western Premier Collection like?
Burlington Hotel, Best Western Premier Collection is a short 6-minute walk from Sandgate Beach and 7 minutes' walk from Leas Cliff Hall. Travelers give top marks for the hotel's prime location.
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Burlington Hotel, Best Western Premier Collection Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.4/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
8.4/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Location
Restaurant
Bed
Lobby
Parking
Towns
Food
What guests liked
The property is ideally located with easy access to the beach. (5 reviews)
Breakfast was generally good with a wide choice and ample portions, although some guests experienced minor issues with availability of certain items. (12 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Jul 13, 2025
Amazing stay
Great stay, excellent hotel with excellent staff.
Sheila
Sheila, 1-night trip
8/10 Very good
Jun 11, 2025
Lovely hotel in a great location, lovely bar area as well
stephen
stephen, 1-night trip
8/10 Very good
Jul 30, 2025
Business trip
Comfortable stay for a quick business trip
Matthew
Matthew, 1-night trip
10/10 Exceptional
Aug 17, 2025
Lovely friendly hotel
Very spacious hotel in a lovely building and quiet road, close to the beach top promenade. We walked everywhere.
The room was very comfortable and spacious.
Breakfast was really nice, full hot and cold buffet and extra menu to order from.
Very friendly staff.
Muriel
Muriel, 2-night trip
8/10 Very good
Jun 4, 2025
Great location within easy reach to town centre and the beach front
Ian
Ian, 1-night trip
10/10 Exceptional
Jun 30, 2025
Great service and excellent location
Warm efficient welcome at reception, lovely bedroom and bathroom, excellent restaurant and bar.
Close to large grassy area overlooking sea, great for dog walk
Patrick
Patrick, 1-night trip
10/10 Exceptional
Jul 1, 2025
Wondering stay and welcoming to puppy
Wonderful stay with lovely staff. First time travelling with my puppy and the staff made it both seamless and memorable.
Amanda
Amanda, 1-night trip
6/10 Good
Jun 26, 2025
Work stay
The hotel is a bit dated and needs a refurb but the service is great.
N
N, 2-night trip
10/10 Exceptional
Jul 6, 2025
visiting Folkstone
A very old and beautiful house. The room we had was big and comfortable.
Viveca
Viveca, 2-night trip
10/10 Exceptional
Mar 30, 2025
Had a really lovely stay at this hotel, staff were friendly and helpful and the hotel was clean and very nice.
Myfanwy
Myfanwy, 2-night trip
10/10 Exceptional
Feb 12, 2025
Lovely place to stay
Sergio
Sergio, 1-night trip
10/10 Exceptional
May 25, 2025
A wonderful comfortable stay - we were upgraded too!!!
We loved the facility - warm and welcoming, clean and beautiful, did not lack anything
We will choose Best Western everywhere we go!!
Sunitha
Sunitha, 1-night trip
10/10 Exceptional
Mar 30, 2025
Beautiful hotel in a lovely part of Folkestone with wonderful walks & scenery
Jo
Jo, 1-night trip
10/10 Exceptional
Apr 12, 2025
Great value for a big room in a hotel with plenty of character.
jacob
jacob, 6-night trip
10/10 Exceptional
Apr 1, 2025
Lovely stay
Small double but fine for overnight very clean and the comfiest bed lovely well kempt old grand seaside hotel
robert
robert, 1-night trip
10/10 Exceptional
Mar 27, 2025
Very Friendly Service, Nice Location and friendly staff
Simone
Simone, 1-night trip
10/10 Exceptional
May 27, 2025
Great as always
siobhan
siobhan, 3-night trip
10/10 Exceptional
Feb 23, 2025
Booked last minute after our air bnb let us down and it was great
megan
megan, 1-night trip
6/10 Good
Aug 13, 2025
Nice hotel but breakfast disappointing.
Our room was clean and comfortable and the staff were friendly. I was extremely disappointed though that for the duration of our three day stay the hotel had “run out” of plant based alternatives at breakfast. As a vegetarian this is important to me and had I known before I booked I would have selected room only and had breakfast at one of the many local eateries. When I complained to the waitress on the third day she just shrugged her shoulders which gave me the impression that she didn’t care. No apology was offered.
Nicola
Nicola, 3-night trip
10/10 Exceptional
Apr 1, 2025
Amazing
What a beautiful hotel, we had a very comfortable one night stay with our dog and would return in a heartbeat.
Nicola
Nicola, 1-night trip
10/10 Exceptional
Jan 17, 2025
Great location
Awesome location for nice walk along the coast
mathew
mathew, 1-night trip
10/10 Exceptional
Oct 19, 2024
Great hotel
simon
simon, 1-night trip
8/10 Very good
Mar 11, 2025
The staff were very thoughtful and caring.
I liked the interior design.
Sheila
Sheila, 1-night trip
8/10 Very good
Mar 19, 2025
Overnight stop for tunnel
Stopped off on way to channel tunnel, so handy, lovely spot with nice elevated promenade walks. Lovely breakfast. Would definitely stay here in future & will recommend it to friends.
Anne
Anne, 1-night trip
8/10 Very good
Nov 3, 2024
Perfect for overnight stay,friendly staff and clean room