The service was great, staff were very friendly and helpful. I received a message the before I was due to check-in with a warm welcome and tips on how to find the property.
The room was clean and comfortable, was provided robe and slippers. I arrived at the hotel earlier than my check-in time and I was let into my room as it was ready. The lady that checked me in sat with me, provided a map and gave me some information and helpful tips on places to visit, breakfast/ lunch and dinner recommendations around the area.
I stayed for 4 nights, this was a solo trip to Budapest for NYE and I couldn't be happier with the hotel choice. The staff were all beyond wonderful and location is close to public transport and into town.