Staff was super friendly. The person at front desk gave us an excellent intro on our arrival, from transport to areas to visit.
The room was great, great spaces, amenities, etc.
The policy about no daily cleaning for a little surprise is great, we loved it.
We loved the free drinks too.
Only comment would be to have different pillows as option, since they were very very soft.
Hotel is in a great location, literally steps out from the train tunnels.