Near Laval University, Hotel Universel offers a unique blend of relaxation and entertainment. Unwind in the sauna or steam room, enjoy Italian cuisine at Boston Pizza Restaurant, or dance the night away at the nightclub. With free in-room WiFi, a garden to stroll through and helpful staff nearby.
Quebec City Jean Lesage Intl. Airport (YQB) - 15 min drive
Quebec Sainte-Foy Station - 16 min drive
Quebec, QC (XFY-Sainte-Foy Train Station) - 16 min drive
Quebec Palace Station - 17 min drive
Restaurants
Sushi X Pyramide - 4 min walk
McDonald's - 12 min walk
Starbucks - 5 min walk
Tommy Café - 15 min walk
Restaurant Normandin Chemin Ste-Foy - 13 min walk
About this property
Hotel Universel
Hotel Universel features a nightclub and puts you just steps from Laval University. Guests can visit the health club for a workout or grab a bite to eat at Boston Pizza Restaurant, which serves Italian cuisine. An indoor pool, a bar/lounge, and a sauna are other highlights. Fellow travelers love the helpful staff and location.
At a glance
DONE
Hotel size
182 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
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Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Onsite RV/bus/truck parking (fees apply)
Wheelchair-accessible parking on site
Onsite parking includes off-street options
DONE
Other information
Smoke-free property
Property amenities
Food and drink
English breakfast (surcharge) on weekend mornings 7:00 AM–10:30 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Traveling with children
Children stay free (see details)
Grocery/convenience store
Working away
Business center
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
1 building/tower
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Fireplace in lobby
Television in common areas
Health club
An indoor pool
Nightclub
Sauna
Steam room
Banquet hall
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Room amenities
Be entertained
Plasma television
Cable TV channels
Home comfort
Air conditioning and heating
Iron/ironing board
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free long-distance and local calls
Food and drink
Refrigerator
More
Daily housekeeping
Special features
Dining
Boston Pizza Restaurant - This restaurant specializes in Italian cuisine.
Here's the breakdown, no surprises
Refundable deposits
Deposit: CAD 100 per accommodation, per stay
Optional extras
English breakfast is offered for an extra charge of approximately CAD 25 to 30 for adults, and CAD 25 to 30 for children
Parking
RV/bus/truck parking is available for an extra charge
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a smoke detector on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Eurocard
Property Registration Number 006160, 2025-12-31
Also known as
Hotel Universel
Hotel Universel Quebec
Universel Hotel
Universel Quebec
Auberge Universel Hotel
Hotel Universel Quebec Quebec City
Hotel Universel Hotel
Hotel Universel Québec City
Hotel Universel Hotel Québec City
Frequently asked questions
Does Hotel Universel offer free cancellation for a full refund?
Yes, Hotel Universel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Universel?
Yes, there's an indoor pool.
Are pets allowed at Hotel Universel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Universel?
Yes, there's free self parking. RV/bus/truck parking is available.
What are the check-in and check-out times at Hotel Universel?
Check-in start time: 4 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Contactless check-out is available.
What is there to do at Hotel Universel and nearby?
Hotel Universel has a nightclub, an indoor pool, and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Hotel Universel?
Yes, Boston Pizza Restaurant offers Italian cuisine.
What's the area around Hotel Universel like?
Hotel Universel is a short 1-minute walk from Laval University and 11 minutes' walk from PEPS. Travelers love the hotel's prime location.
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Hotel Universel Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
7.4/10
Cleanliness
8.0/10
Staff & service
7.2/10
Amenities
6.8/10
Property conditions & facilities
7.2/10
Eco-friendliness
Popular mentions
Room
Service staff
Bed
Children
Bathroom
Location
Lobby
Toilet
Parking
Public sauna
Reviews
10/10 Exceptional
Sep 2, 2025
Belle chambre avec balcon vue sur mer
Stéphanie
Stéphanie, 2-night trip
10/10 Exceptional
Sep 1, 2025
Amazing.
Angela
Angela, 1-night trip
8/10 Very good
Aug 29, 2025
A good stay option in Quebec City
Our stay was pleasant and the hotel met our needs for the trip. The room was comfortable, the staff was courteous, and the location seems to be good to get around the city. Overall, it was a good option for a stopover for us as part of the longer road trip. Another plus is Boston Pizza which you can access from inside the hotel.
Sachin
Sachin, 1-night trip
10/10 Exceptional
Jul 22, 2025
Tout était parfait pour un arret rapide d'une nuit
Roger
Roger, 1-night trip
8/10 Very good
Sep 8, 2025
Bien pour un petit weekend en famille
Lit confortable. Excellent service. Il avait des problème avec le chauffe eau de la piscine mais sinon rien a redire.
Marie-Pier
Marie-Pier, 2-night trip
10/10 Exceptional
Jul 10, 2025
It was a very clean comfortable room. Quiet felt safe and loved the pool and the restaurant
Laurie
Laurie, 3-night trip
10/10 Exceptional
Aug 14, 2025
Comfortable Beds!!
Super comfortable bed, especially the pillows!!!! Loved the sauna/pool area - a definite great amenity!!!
Camillea
Camillea, 1-night trip
8/10 Very good
Jun 19, 2025
Bon rapport qualité-prix pour un court séjour. Bien situé.
Pierre
Pierre, 1-night trip
8/10 Very good
Aug 13, 2025
Chambre lit King + bain a remous
Expérience agréable! Quelques petits détails a améliorer mais dans l'ensemble bon service, chambre relativement propre ( avec quelques imperfections).
Kevin
Kevin, 2-night trip
8/10 Very good
Jun 9, 2025
Très propre belle piscine
Myriam
Myriam, 2-night trip
6/10 Good
Aug 19, 2025
Boston Pizza is attatched.. room was small but clean. Beds werent bad..pillows were comfortable but mattress was pretty firm. And bed is a bit low to the ground. Pool area is beautiful...gets busy pretty quickly!
Easy check in/check out. Man at the desk was very nice !
Amanda
Amanda, 1-night trip
6/10 Good
Jul 30, 2025
I've never seen such comfortable
clémentine
clémentine, 2-night trip
10/10 Exceptional
Apr 26, 2025
Nice place
Michel
Michel, 2-night trip
8/10 Very good
Jul 17, 2025
Kids loved the pool, and really enjoyed that Boston Pizza was directly attached.
Bathroom was very small, and noise travelled very easily from the halls.
Verified traveler
1-night trip
8/10 Very good
Jul 21, 2025
Propre et convivial
Les chambres sont fraichement rénovées et les le lobby est accueillant. Personnels professionnels
Sabrina
Sabrina, 1-night trip
8/10 Very good
May 5, 2025
The hotel is close to ammenities.
Leah
Leah, 2-night trip
6/10 Good
Aug 3, 2025
We only stayed one night but it was good. The room was big, it had a kitchen table with fridge and microwave. A couch and a bed. It is dated but fine. The pool was busy and looked fun.
Elizabeth
Elizabeth, 1-night trip
8/10 Very good
May 6, 2025
Perfect for the price. Had a good stay.
Melanie
Melanie, 1-night trip
6/10 Good
Jul 28, 2025
Lots of hair in the bath / on the walls
Marie-Pier
Marie-Pier, 1-night trip
2/10 Poor
Aug 29, 2025
Bad washroom design
The hotel room has a bad smell and agree with other reviews, the washroom door makes you feel you are living in a cell, like a prisoner. Also, there is absolutely no counter top space or hanger in the washroom.
KWAI YU
KWAI YU, 1-night trip
10/10 Exceptional
Jun 8, 2025
Perfect
Michel
Michel, 1-night trip
6/10 Good
Jul 25, 2025
Pool area is great, facilities ok.
We enjoyed our stay overall. The hotel was dated and beds weren’t great. The pool area was fantastic with Nordic spa options. Staff were very helpful and friendly. Parking is limited onsite. If you come later in the evening you may not find a spot. The front desk showed us a place along the front lane where we could park.
Veronica
Veronica, 2-night trip
4/10 Fair
Jul 20, 2025
Chambre mal insonorisé, lit pas tres confortable
Catherine
Catherine, 1-night trip
10/10 Exceptional
Aug 5, 2025
No breakfast included.
Dewan
Dewan, 1-night trip
8/10 Very good
Jul 17, 2025
Escapade familiale
Tout était bien. Le système de climatisation était ok. Mais j'ai moi-même nettoyer les filtres car il étaient très sales. À proximité de tout, c'est bien!