Nice and friendly reception team always happy to help.
My room had 2 large windows so plenty of light in the room.
Property is undergoing a refresh so some of the decor and fittings may appear a tad tired. I think room price and the relaxation areas more than compensate. Even a pool garden to relax in. Easy 10 minute walk to sea front and restaurant and cafe options. I will always have this as my first choice in Torbay.
Derek
Derek,1 晚行程
已验证
10/10 绝佳
2026 年 3 月 19 日
Very comforable
Quoc Hung
Quoc Hung,3 晚行程
已验证
8/10 非常棒
2025 年 12 月 7 日
Great value, the room was spacious, plenty of parking on the street
Carolyn
Carolyn,4 晚行程
已验证
10/10 绝佳
2026 年 6 月 11 日
This hotel provides wonderful amenities The pool is warm and deep enough to swim, just not a full sized pool, and there is a jacuzzie sauna and steam room. In good weather there is a sun lounging garden also available. I loved the keyless door locking system where you just need to key in your personal number.
I found the staff to be professionally friendly and happy to help. There is no breakfast provided, but you can get vending services and free ice.
The sea front and restaurants and cafes are only a 10 minute walk away. Convenience store less than five minutes the other way with pubs etc nearby.
This hotel is undergoing light maintenance at a slow pace. I felt the price paid, and the available amenities more than compensated for other little niggles with perhaps some tired furnishings and paintwork.
This is my first choice to stay in Torquay on a budget.
Derek
Derek,2 晚行程
已验证
10/10 绝佳
2025 年 9 月 17 日
Really good stay General manager was excellent nothing was to much trouble really helpfull.would definitely stay again
Brian
Brian,5 晚行程
已验证
8/10 非常棒
2026 年 4 月 2 日
Room was clean but needs upgrading, bathroom configuration very small / restrictive. Didnt use pool or sauna facilities, however games room needs improvement. Cues has no heads and missing pool balls.
Hotel.com offered breakfast, however was told no breakfast service at all by staff. Could be a brilliant venue with space and location but needs investment.
Abigail
Abigail,2 晚行程
已验证
8/10 非常棒
2025 年 6 月 4 日
Good Room& indoor swimming pool plus nice staff.
Amina
Amina,1 晚行程
已验证
10/10 绝佳
2023 年 11 月 11 日
We would stay there again.
Janice
Janice,1 晚行程
已验证
10/10 绝佳
2022 年 9 月 14 日
Nice friendly staff , comfortable rooms
Craig
Craig,1 晚行程
已验证
8/10 非常棒
2025 年 6 月 17 日
Worked just fine for our purpose…
Room was comfortable and spacious, no problem parking.
Neil
Neil,2 晚行程
已验证
2/10 较差
2026 年 1 月 4 日
Absolutely run down! Will not be back. People fighting and shouting early hours also.
Kirsty
Kirsty,1 晚行程
已验证
10/10 绝佳
2016 年 5 月 24 日
A good place to stay
Friendly comfortable and I would recommend the hotel to friends The staff went out of their way to make us feel welcome and nothing was too much trouble
Caroline
已验证
2/10 较差
2025 年 12 月 15 日
Terrible
Nathi
Nathi,12 晚行程
已验证
8/10 非常棒
2024 年 6 月 9 日
Great 👍
Really nice hotel, nice room, friendly service, great location, no issues. 5 minute walk to the beach.
Robert
Robert,2 晚行程
已验证
10/10 绝佳
2022 年 4 月 23 日
We stayed for 2 nights, staff were very helpful, carried our bags up to our room.
Room was very clean though on the small side with no chairs, so could only sit on the bed.
Angela
Angela,3 晚行程
已验证
2/10 较差
2023 年 6 月 19 日
It was closed why take the booking
Tracey
Tracey,8 晚行程
已验证
10/10 绝佳
2020 年 9 月 17 日
The location was great only a short walk to the beach.Our room was the Devon suite and was spacious and very welcoming with a great view of the sea and outside pool.
All of the staff were very friendly and nothing was too much trouble the food was lovely and very reasonably priced.
In this current climate of the virus the implementation of the Covid guidelines made us feel very safe and stress free, altogether a lovely few days away so thank you to all the staff at the Crofton House Hotel.......
JohnandKay
JohnandKay,3 晚行程
已验证
4/10 一般
2023 年 6 月 16 日
It’s a lovely building and has lovely rooms. However there was no hot water, the shower didn’t work , broken plug in bathroom sink.
Couldn’t complain as there was no staff for most of the day
Continental breakfast was very very limited with no fresh milk or any juices. We were the only people staying there. Never again
Greg
Greg,3 晚行程
已验证
6/10 不错
2022 年 9 月 27 日
Really lovely staff. Evidently refurbishing the property which is needed. Comfy beds.
Unfortunately there was an awful smell coming from our bathroom. In addition, the rooms smelts like mold and the bathroom was covered in mold in the shower seals.
The steam room needs a good bleach as mold in it and smells awful.
William
William,3 晚行程
已验证
2/10 较差
2025 年 3 月 9 日
Cheap, broken, not fit for purpose
Booked for 4 nights, stayed for 2. Staff were scarcely available, lots of broken parts in our room that didnt get fixed or looked at despite us raising with the manager. Radiators that deapite being switched off, kept heating overnight and keeping the room at 30°c. Cold swimming pool and jacuzzi. Overall very disappointed - thought it would be a nice budget hotel but left after 2nights. Would NOT recommend.
Kirsty
Kirsty,4 晚行程
已验证
6/10 不错
2022 年 10 月 30 日
This hotel is ok - it could be nice but it needs some sorting out. The boiler kept breaking down when we were there and although they moved us room to one with a bath (which did have hot water) it was annoying, they fixed in the evening of our stay but it has stopped again in the morning. We had a suite which was lovely but the double room our friends had was not. To be fair it was really cheap so can’t complain much but a working shower is pretty essential!!
Neil
Neil,1 晚行程
已验证
4/10 一般
2022 年 9 月 5 日
The room was nothing like we booked. The pool and billiard rooms were terrible. Everything needs updating. The property is in bad condition. The pool has no chlorine or cleaning chemicals. The lady who greeted us was lovely but other than that, it was a very disappointing stay.
Kelly
Kelly,2 晚行程
已验证
4/10 一般
2023 年 3 月 20 日
All in above
Hotel was very run down, squeaky floor boards which kept us awake from other people moving around and talking
First room we were given was very grotty and smelly had to open all the windows and dusted with a tissue then asked for polish and a duster but they changed us to another room which was better
Bed was very hard
Quilt had stains on and pillow
Staff were very friendly and food was nice
Overall wouldn’t go back
Our first choice of hotel was cancelled a week before our departure so had no choice to go to this one which we were transferred to
I have no idea what the excellent facilities were meant to be
There was no swimming pool or hot tub which the original hotel we booked had
To top it all we got no refund although this hotel was cheaper to stay in than the one we booked so overpaid for it
Wouldn’t recommend it to anyone
The only positive we’re the staff were really nice
真实旅客
7 晚行程
已验证
4/10 一般
2025 年 4 月 11 日
Entry to room is by four digit passcode on electronic pads which are loud so you’re woken up all night by noise of people in and out their rooms . Place is unmanned at night ( that’s the reason you can only check in between 3-9) so other guests behave as they want to. Playing loud music in the communal area , drunken couples having arguments . Place is shabby and obviously hasn’t had any money or love put into it for years . Nowhere to hang your clothes . Cheap thin duvets. Exposed live extension leads . Shower makes a terrible noise which must wake the other guests up . The room was very clean however . Potentially beautiful building and gardens but all uncared for and unkempt . Maybe ok for young people for a night out in Torquay but definitely not for business traveller or a someone who wants peaceful stay .