Beds were horrible, thermostat didn't work, no sheets for pul out sofe bed that was stained, garbage cans already filled with beer cans when we walked in our room, not enough towels for 4 people, front desk was rude, no grab and go breakfast, vending and ice machines not working. We could go on and on. Our kids were extremely uncomfortable and we would have canceled if it weren't already after 8 and had a 2+ hour drive home.