The staff was super nice, however check-in was a little chaotic due to cleaning staff call ins had managers and customer service staff cleaning rooms. Our room was lacking essentials (toilet paper, coffee, etc) and it seemed as if it was a swift cleaning with areas missed and we had a few lady bugs in our room. A fellow traveler had to switch rooms due to the amount of lady bugs in their room. The breakfast was definitely not worth the price. Indoor pool was ice cold but not sure if it was advertised as heated. Overall, the amenities (bar, lobby gathering tables, etc.) were nice. If we find ourselves in the are again, we will consider staying again.