We stayed here during a time our home was under repair ! The amenities are as described and comfort is 5 star!
Alexis
Alexis,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 6 日
Zach
Zach,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 1 日
Kisha
Kisha,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 29 日
Joelle
Joelle,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 28 日
Very clean and spacious rooms.
Clean spacious rooms in a quiet business park setting. Hotel is good. Just a couple odd ball people at the gas station and in the parking lot at night seemed weird.
Tiffany
Tiffany,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 20 日
Tammy
Tammy,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 19 日
It was a nine night stay- The facilities are ok but the morning breakfast needs more variety
Finette
Finette,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 19 日
Stacy
Stacy,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 18 日
Excellent service, very clean and comfortable to
Janelle
Janelle,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 18 日
Linda
Linda,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 8 月 15 日
Jonathan
Jonathan,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 14 日
Bad service , dirty room
Bad, will never stay in this hotel,
Moseh
Moseh,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 13 日
Saundra
Saundra,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 11 日
Brief stay
This is the second time I have stayed at this Hotel while attending a Concert in Richmond, Va. The front desk staff was professional and helpful. The hotel was clean and comfortable, thanks !!
Gregg R
Gregg R,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 8 月 4 日
Fernando
Fernando,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 3 日
Joseph
Joseph,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 3 日
Bianca
Bianca,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 1 日
Bon rapport qualité-prix
Chambre spacieuse avec coin salon et kitchenette séparés. Bémol pour le petit-déjeuner qui était mal approvisionné (plus de jus de fruit, plus d’eau chaude, plats chauds à moitié vides.
Valérie
Valérie,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 28 日
Jonathan
Jonathan,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 24 日
Natali
Natali,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 21 日
Customer service was not good. Staff on duty was very abrupt at check in. Reservations were made online for 2 suites with the option to present card at check in. At check in, 3:30pm, I was told the rooms were prepaid and no changes can be made. The comment was not true as my hotel confirmation read differently. The charges were not authorized as the reservations were not for me but family members. The person on duty refused to credit my card and said if the charges are reversed the rooms would be canceled. This was totally unprofessional as well as unaccommodating. It is ALWAYS my preference to book hotel reservations with the option to present the card at check in. I had just stayed at Springhill Suites in Orlando, FL 8 days prior to my stay in Richmond, VA. Springhill @ Orlando didn't have any issue with completing the reservations as 2 separate transactions. That was totally a much different experience! Nonetheless, this was a major inconvenience as well as an unpleasant experience with Springhill Suites. The manager on duty was lazy and clearly a liar!
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 20 日
During a bad thunderstorm the power went out. It lasted all night and the next morning the staff were very nice. It was hard with no AC and we didn’t sleep every well.
Julie
Julie,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 20 日
no issues with the room, the problem was after we checked in we went out for supper and when we came back we were locked out of our room, had to wait in the lobby for 45 minutes for a maintenance man to fix the door so we could get in.