Laundry and ice machines didn’t work in the entire hotel. Wanted to check in 30 minutes early, figured I would ask but was told no because I would have to be charged extra. Ok cool, I understand. Checked in later and a worker told me that what the real deal was the previous lady just didn’t want to check us in because she was about to leave for her other job. The new lady said she would have done it but she wasn’t checked in and didn’t want to unless she was paid for it. I could have gone without knowing all of that.
When we were checking out, the same lady who actually checked is in was complaining about how her replacement hasn’t come in yet. Again, I understand, but do I really need to know that?
Found bugs in the tub/shower, loose tile on the bathroom floor.
Beds were comfy though, and so were the pillows