In the heart of Otsego County, Best Western Gaylord welcomes you to a cozy retreat. Start your day with a free to-go breakfast, unwind in the spa tub or indoor pool, and explore the garden. With helpful staff and laundry facilities on hand, this hotel near Call of the Wild Museum offers convenience and comfort.
When visiting Gaylord, Best Western Gaylord is a great choice to consider. The indoor pool is a great spot for a morning swim, and guests can get a workout in at the fitness center. A hot tub and a garden are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers say great things about the helpful staff and location.
At a glance
DONE
Hotel size
92 rooms
Arranged over 2 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Minimum Spring Break check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Onsite parking includes off-street options
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free on-the-go breakfast each morning 6:00 AM–9:00 AM
Coffee/tea in a common area
Water dispenser
Traveling with children
Grocery/convenience store
What to do
Hiking/biking trails nearby
Downhill skiing nearby
Snowboarding nearby
Working away
24-hour business center
Computer station
Services
24-hour front desk
Laundry facilities
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Fireplace in lobby
Television in common areas
Fitness center
An indoor pool
Hot tub
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Annual offsets purchased for at least 10% of carbon footprint
Humane treatment of captive wild animals
Local culture & ecosystem education
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Accessibility
Braille/raised signage
Elevator
Assistive listening devices available
Room amenities
Be entertained
32-inch TV
Premium cable channels
Pay movies
Home comfort
Air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Refrigerator
Freezer
Microwave
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Water-efficient showers only
Fees & policies
Children & extra beds
Rollaway beds are available for USD 10.0 per night
Pool, spa, & gym (if applicable)
Pool access available from 7 AM to 11 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses a grey water recycling system.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
GAYLORD Holiday Inn Express
Best Western Gaylord Hotel
Holiday Inn Express Hotel GAYLORD
Holiday Inn Express Gaylord Hotel Gaylord
Holiday Inn Gaylord
Holiday Inn Express Gaylord Hotel
Holiday Express Gaylord
Holiday Inn Gaylord
Best Western Gaylord Hotel
Best Western Gaylord Gaylord
Best Western Gaylord Hotel Gaylord
Holiday Inn Express Gaylord Hotel Gaylord
Frequently asked questions
Is there a pool at Best Western Gaylord?
Yes, there's an indoor pool. Guests have pool access from 7 AM to 11 PM.
Are pets allowed at Best Western Gaylord?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Gaylord?
Yes, there's free self parking.
What are the check-in and check-out times at Best Western Gaylord?
Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. Check-out time is 11 AM. Express check-out is available.
What is there to do at Best Western Gaylord and nearby?
During the winter, enjoy nearby recreation like cross-country skiing and snowboarding, and return when the snow melts for hiking. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. Best Western Gaylord also has a fitness center and a garden.
What's the area around Best Western Gaylord like?
Best Western Gaylord is in the heart of Gaylord, a short 14-minute walk from Otsego County Historical Museum. Travelers say that the hotel is in a great location.
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Best Western Gaylord Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.2/10
Cleanliness
9.2/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Hot Tub
Bed
Location
Restaurant
Food
Bathroom
Shower
What guests liked
Breakfast was consistently great with a wide variety of options and friendly service. (70 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Aug 17, 2025
Staff was very helpful, location was phenomenal and the breakfast was the best I’ve had at a hotel! Great job! We will be back!
Adam
Adam, 1-night trip
10/10 Exceptional
Jul 19, 2025
Very comfortable and clean
Lacey
Lacey, 1-night trip
8/10 Very good
Jul 1, 2025
Just right
Everyone was friendly , beds were comfortable , shower was clean.
Verified traveler
3-night trip
10/10 Exceptional
Feb 14, 2025
Always stay here great place
Richard
Richard, 2-night trip
8/10 Very good
May 15, 2025
Good place to stay
Here for business. Comfortable beds
Kerry L
Kerry L, 1-night trip
10/10 Exceptional
Apr 14, 2025
Staff was very friendly
Karen
Karen, 2-night trip
10/10 Exceptional
Sep 3, 2025
Best Western-Best Choice
We only stayed overnight; however, the curb appeal, lobby, hallways, rooms and breakfast area were excellent. We were a very late arrival, and the Manager was gracious and offered us an extra hour on checkout. We really appreciated that. We were able to get a good night's sleep in a very comfortable, clean room. I love the extra counter and sink outside the bathroom. A woman definitely designed theses rooms! We go up to Gaylord every Wednesday before the Labor Day weekend and need a room for just one night before checking into our long weekend lodging, and we have found our permanent Hotel!
BARBARA
BARBARA, 1-night trip
8/10 Very good
Jun 9, 2025
Hot tub was broken down and parking lot looked sketchy, but was pleasantly surprised by cleanliness of the room.
Eric
Eric, 1-night trip
8/10 Very good
Mar 17, 2025
Very clean and staff was very friendly
Sharon
Sharon, 2-night trip
10/10 Exceptional
Feb 17, 2025
Very good hotel
JACEK
JACEK, 1-night trip
10/10 Exceptional
Jun 18, 2025
Nice
Harold
Harold, 1-night trip
8/10 Very good
Jul 29, 2025
Nice in the rooms… tired looking outside.
Lobby and halls are a bit old and tired. BUT the rooms are clean and renovated. Good AC. Clean linens. Clean bathroom. Fridge. Comfy beds.
( We didn’t eat the free breakfast but it looked fine)
Very expensive due to location and Friday night.
Verified traveler
1-night trip
6/10 Good
Mar 16, 2025
Ever thing was great even the breakfast
Dawn
Dawn, 1-night trip
10/10 Exceptional
May 1, 2025
Hot tub for after snowsports
Jeremy
Jeremy, 1-night trip
8/10 Very good
May 4, 2025
Good value
We were there for business, and it was adequate for our stay. The breakfast cook is very friendly to everyone who comes in.
JOHN T
JOHN T, 2-night trip
10/10 Exceptional
Mar 19, 2025
This is our go to hotel each time we are in Gaylord. Afforfable and clean for an older hotel. Breakfast is great and there is always great staff serving the breakfast.
Joshua
Joshua, 1-night trip
10/10 Exceptional
Mar 17, 2025
Staff was amazing 😍 they helped on so many occasions and always greeted us with a smile
Wesley
Wesley, 1-night trip
10/10 Exceptional
Feb 15, 2025
Great room for a great price. Rooms were very clean.
Ernest
Ernest, 1-night trip
6/10 Good
May 31, 2025
Okay for the price.
David
David, 4-night trip
10/10 Exceptional
Mar 2, 2025
Very nice comfortable beds
Melanie
Melanie, 1-night trip
10/10 Exceptional
Jan 30, 2025
Breakfast was delicious, the pool and hot tub was nice relaxing, and parking was a little tight with all the snowmobile trailers there.
Alicia
Alicia, 4-night trip
10/10 Exceptional
May 9, 2025
We had a suite and it was so roomy, 2 seperate bedrooms, full kitchen, large kivingroom/dining area. Close to the pool. Very clean and affordable.
Terri
Terri, 1-night trip
2/10 Poor
Aug 22, 2025
Don't Stay Here
The hotel itself was a typical hotel. Front desk people were great upon check in. However, we will never stay at this hotel again! We went down for breakfast and the cream cheese for the bagels was left on the counter and got warm. We asked for cold ones and the lady literally started yelling at us so we simply left. I have never been treated so poorly in my whole life! Then, we went to say something at the front desk and the guy there obviously didn't care at all and told us to go online and fill out a review.
Verified traveler
1-night trip
10/10 Exceptional
Feb 25, 2025
Staff very helpful and friendly. Accommodation's exceptional
Michelle
Michelle, 1-night trip
10/10 Exceptional
Oct 13, 2024
I like the cleanliness, hotel staff they are helpful and there’are nearby restaurants.