They keep booking the same room I already had that has not been cleaned for days after I left. Rebooked and the rooms still have the same trash and sheets on the bed. Same dirty towels and rags I have already used.
Chaniya
Chaniya,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 19 日
Chaniya
Chaniya,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 29 日
Yes
Chaniya
Chaniya,7 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 9 月 27 日
The smell of urine in the stairwell is unbearable
Jayson
Jayson,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 9 月 6 日
wonderful staff, but the room had roaches and tons of trash onsite with lots of street noise
Emily
Emily,11 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 5 日
Amazing place to stay. Staff is extremely nice and helpful. Manager was amazing!
Brittney
Brittney,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 5 日
Chris was always so rude and lacked Customer Service skills.
LaQuanda
LaQuanda,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 3 日
It was good I wish it already included the utensils
Karla
Karla,1 晚浪漫旅行
Expedia真实住客点评
2/10 很差
2025 年 9 月 3 日
ESA Feedback
1. No chair for desk, front office told us they have none.
2. Not clean
3. Damaged walls, doors
4. No fan in bathroom for showers
5. Key card for entrance has trouble working
6. Bed is awful; sleeping bag would have been preferred
7. Kitchenette with no dishware ... must ask for it
Hey, how about a refund hotels.com???
Michael
Michael,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 2 日
what I do not like was the sitting chair was old and peeling
Gbolahan
Gbolahan,2 晚浪漫旅行
Expedia真实住客点评
2/10 很差
2025 年 8 月 30 日
Nothing
Gary
Gary,7 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 8 月 24 日
Freddie
Freddie,2 晚行程
Expedia真实住客点评
2/10 很差
2025 年 8 月 22 日
When I arrived the staff were unfriendly and could not care about anything. The floor was was filthy and the smoke detector was ripped off the ceiling. I asked for cooking utensils and only half were supplied. There was no microwave. The bed was rock hard and when I asked for an extra blanket, they would not supply one. There was no toilet paper and they said I have to supply my own.
Rodney
Rodney,13 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 8 月 22 日
Kenneth
Kenneth,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 17 日
Makayla
Makayla,1 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 8 月 15 日
LaQuanda
LaQuanda,2 晚行程
Expedia真实住客点评
6/10 好
2025 年 8 月 14 日
Markease
Markease,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 8 月 12 日
wilfredo
wilfredo,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 11 日
The property looks ran down in the lobby.
Terry
Terry,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 8 月 10 日
There is no sound proofing whatsoever! All we heard were cars/trucks on the highway all night. They leave that little detail off the booking website. We didn’t get any sleep at all. When we tried to leave at 0130 am, No one was in the lobby to accept our keys and check us out. There wasn’t a key box return so that we can go home. Needless to say, we were stuck here and couldn’t go back home. I will NEVER book here again!!!
Ronald
Ronald,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 10 日
Bathroom ceiling was hanging over tub.
Sandy
Sandy,2 晚浪漫旅行
Expedia真实住客点评
4/10 尚可
2025 年 8 月 5 日
The room was outdated. The furniture was all poorly made bed, poor Internet service, and the overall cleanness of the room was poor.
Michael
Michael,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 4 日
Felt very unsafe. All but the man on Sunday morning check out was rude. Would NEVER stay there again. Nothin in the room, microwave glass tray was missing. No hair dryer no shampoo or conditioner, had to return dirt towels to receive clean towels. Was very glad to leave the premises.
Mari
Mari,2 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 8 月 4 日
Short on beds
I bought two rooms for reservation, but they only found one reservation, so it took about 20 minutes before they finalized the second reservation. Then the rooms where suppose to have two queens beds in each room but there was only one bed available.
Gavin
Gavin,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 2 日
Whole room was really dirty washcloth was use by other customers left stuff in refrigerator and the refrigerator was really really dirty somebody use soap in the bathroom I would never go back again or refer anyone