We were happy that Sonder could combine my reservations when I needed to add a night, and Hotels.com had no more availability. Going through Bonvoy was a pain because of their rewards membership log in problems. The front staff could have done better to tell cleaning staff they didnt need to clean after our 1st day when we had a separate booking that got merged. I had trouble talking to cleaning staff, but they carried a translator that helped..
Renee
Renee,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 31 日
Perfekt placering og Hotel
Perfekt hotel.Vi kommer gerne tilbage hertil.
Karen
Karen,13 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 28 日
Good location with great roof top views
Very comfortable bed and great communal areas. Not too far from the subway
Brian
Brian,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 28 日
Ali Cem
Ali Cem,9 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 28 日
Don’t stay here
I didn’t get a room after waiting over an hour to check in. It was oversold
Julie
Julie,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 27 日
Simon
Simon,7 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 26 日
Dirk
Dirk,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 20 日
Une vue incroyable sur Manhantan
Nous avons passé un excellent séjour dans cet hôtel. Le personnel est très accueillant, professionnel et toujours disponible pour aider. La chambre était propre, spacieuse et bien équipée, avec une literie très confortable. L’emplacement est idéal, proche des transports et à moins de 20 minutes de Manhantan. L’hôtel à un rooftop avec une vue incroyable sur New York
Nous recommandons vivement cet hôtel et n’hésiterons pas à revenir
Guillaume
Guillaume,9 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 5 日
Nurul Alam
Nurul Alam,12 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 5 日
Liz
Liz,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 30 日
Carissa
Carissa,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 15 日
Very good
Yusaku
Yusaku,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 11 日
Great place
Torie
Torie,3 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 5 日
.
Oliver
Oliver,10 晚结伴旅行
Expedia真实住客点评
2/10 很差
2025 年 6 月 5 日
Whilst a nice Sonder property, the service provided by Customer Service via the app will make me never book a Sonder again.
The entry code did not work on check in.
The WiFi did not work.
The screen fell off of the window from the apartment upstairs onto my terrace - pretty dangerous.
Worse than all they charged me 2 x $1000 charges to my credit card - for a stat that was paid in full three months before. I still have not had this refunded 3 days AFTER my stay.
The attitudes, nonchalance and tone of the advisors via the app is nothing short of disgusting.
While they have admitted I identified an error at their side, simply refused to escalate to correct the error at their side to resolve.
I still await $1000+ for a stay that didn’t even cost that much!
I would highly recommend staying away from Sonder, as I will now do having been a pretty frequent visitor in the past.
Derek
Derek,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 2 日
Great view of Manhattan. Close to the subway and not a lot of tourist in the neighborhood.
Thomas
Thomas,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 1 日
Clean, close to places, security was helpful
Irene
Irene,2 晚浪漫旅行
Expedia真实住客点评
2/10 很差
2025 年 5 月 29 日
Rooms are small, noise travels through behind the door so no real privacy if working remote. Wouldn’t stay at this location again.
Daphné
Daphné,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 25 日
Kayleen
Kayleen,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 19 日
Enough
My room was not cleaned any day, my room code didnt work when I tried to enter and I had to go to the counter 3 times to tell them. They told me to go back and try again.
The location was good and the place was quiet.
真实旅客
4 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 6 日
Better options
Feedback on my stay
I Paid high price for 4 nights room with terrace
Positive: nice Manhatten views, friendly staff
Negative: all the rest. where shall I start
Cleaning/changing towels/bed linned. Only happened once during the stay. I was on 1st day informed, that it needed to be requested….which I then did. Still nothing happened. Unacceptable.
It’s a self service hotel. Expect no service. No in room telephones to call reception etc.
Staff: all though friendly, especially front desk were laisy. Mourning in front of guest and showing no interest. Also gave contradictive information . After 5pm, there were nobody in reception, during day up to 4-5 staff…but still they were doing nothing!
Hotel: ok’ish. Nothing special. Very std
Check-in. Requested same information several times. Lack of professionalism
Location: near metro. However area is no eye candy.
Had I paid half, i would have considered it reasonable. Prices are in general high in NYC, but for this price there are much better options
Henrik
Henrik,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 30 日
Nice and clean
Nice and clean property. Good location and close to train station. Room had tea, coffee maker, microwave, and fridge. Only thing missing was a gym on the property.