The entire front desk staff were absolutely amazing - very kind, friendly, and helpful! Our room #212 was clean, but it was not in the best condition. Our desk/office chair was broke and the door stopper on the wall entering the room was stripped and had fallen on the floor. One thing that we did not like about the king room with a whirlpool tub, there was no privacy panel, whatsoever, between the bathroom and the living area where the whirlpool tub was located, and that was something we had an issue with.