We had high expectations with this hotel being 4 stars but we were shocked by the rudeness of the staff.
Breakfast is from 7.30-10.30, however even when you go at 10am they stop replacing food and when we asked the staff if we could have some more, they could not understand or speak English (in a 4 star hotel full of tourists), and when I asked the lady to call someone who spoke English, she just ignored me and said walked away. I asked for help to the receptionist who was incredibly rude and told us that “special food” is served in the early morning and when I asked if she could go to check if there was more in the kitchen, she walked back to the reception without saying a word to me and leaving me stood up there. why is the breakfast served till 10.30am if food is not provided anymore?
The room was okay but we stayed for 3 nights, two people and they never provided more shower gel o shampoo. Terrible service.