Our tv didn't work, had to call down. Our room keys didn't work had to go down and get new ones. We only had one hand towel, which was annoying, Our stay was short. Seems overpriced but everything is Scotland coming from the US is overpriced. Restaurant was very good and great vibe, yet pricey. All in all, it was a nice room compared to some inns we stayed at during our trip, and large enough. We only booked because it was near enough to the airport. If you're from the US, it's more like a nice Sheraton of Hilton.