Both the staff member i encountered were very nice and as helpful as possible
Now about the room,the carpet looked dirty and dingy, the bed was old comfortable enough but not in a mattress encashment which in my opinion makes it suspect, there was a couch in the room but i didnt use it it looked as old and dingy as the carpet, mini fridge worked well kept my drinks cold, new tv, good tv channels bathroom was very clean and in good working order, shower head was older but worked there was no hair dryer glad i brought my own, no snacks in the vending machine, but the drink machine was only 1$ so that was nice, oh and the indoor pool advertised does not exist