Does Impossible Motel offer free cancellation for a full refund?

Yes, Impossible Motel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is parking offered on site at Impossible Motel?

Sorry, there's no onsite parking at Impossible Motel.

What are the check-in and check-out times at Impossible Motel?

Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.

Are there restaurants at or near Impossible Motel?

Yes, Impossible Restaurant offers alfresco dining.

What's the area around Impossible Motel like?

Impossible Motel is in City Centre, a short 8-minute walk from York Station and 4 minutes' walk from York Minster.

Impossible Motel, York: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Jul 11, 2025

Great stay

Olivia, 1-night trip

10/10 Exceptional

Jun 19, 2025

Great stay, beautiful hotel with very welcoming and helpful staff

Tracy, 1-night trip

10/10 Exceptional

Sep 2, 2025

Perfect stay!

Amazing stay for my partners birthday - had the option to add surprise balloons and gifts into the room prior arrival- wonderful option! Also upgraded us to the terrace + hot tub room for our second night and it really made the stay special - staff were wonderful, super thoughtful with the smaller touches, and couldn’t do enough for us, would stay here again in a heartbeat!

Becky, 2-night trip

10/10 Exceptional

Aug 22, 2025

Amazing stay at Impossible Motel.

Was amazing. The room was beautiful with the extras and the hot tub topped the weekend off for our 30th wedding anniversary. Going to come every year. Staff was amazing. Highly recommend this hotel it’s an amazing experience. Thank you😍

Karen, 1-night trip

10/10 Exceptional

Jun 3, 2025

Beautiful and unusual hotel! We had such fun

Kate, 1-night trip

6/10 Good

Sep 14, 2025

Quirky hotel

Hotel was really nice and clean and the staff were lovely. The downside for me was the toilet. It was very exposed. I stayed with my husband of 26yrs so I'd say we know each other pretty well. That being said, i still like my visits to the loo slightly more private so to only have a piece of frosted glass to just about cover me if i leaned back, left me feeling over exposed. The other slight downside is for light sleepers in the basement rooms...they are noisy. You can hear the water through the exposed pipes so every shower, toilet flush and tap in adjacent rooms woke me up. My husband though slept like a log.....the beds are so comfy.

Philippa, 1-night trip

10/10 Exceptional

Feb 23, 2025

Our 3rd time staying, great customer service and a great place!

Michael, 1-night trip

10/10 Exceptional

Mar 24, 2025

Impossible not to love this hotel

Beautiful, quirky hotel slap bang in the city centre. Couldn’t get a better location. Staff were extremely helpful & polite. Would definitely recommend a stay here.

Paula, 1-night trip

10/10 Exceptional

Jan 1, 2025

Quirky & fun

This was a really fun place to stay. Very helpful staff and lovwd the quirkyness of it all.

Emma, 1-night trip

8/10 Very good

May 24, 2025

Interesting and eclectic hotel in an ideal location in the wonderful city of York. Parking was a challenge though, and warnings about street noise were warranted. not recommended for anyone with accessibility challenges.

Christian, 1-night trip

10/10 Exceptional

Apr 6, 2025

I personally loved the motel, unfortunately it was too dark for the wife. The noise from the bar/club was loud, but not bad enough to worry about. Location is amazing. Lots near by .

Christopher, 2-night trip

6/10 Good

Mar 27, 2025

Not luxury for thenprice

Small room, stuffy after taking a bath. The hotel lacks the luxury you’d expect for this price tag.

Simon, 1-night trip

10/10 Exceptional

Jul 17, 2023

Clean hotel in a good location.

Andrew, 1-night trip

6/10 Good

Apr 12, 2025

No lo recomiendo.

El lugar céntrico. No tiene ascensor y son muchas escaleras. Servicio genial, pero la habitación súper pequeñas, ni las maletas se pueden abrir, baño súper pequeños, en realidad no se lo recomiendo a nadie.

William F, 1-night trip

10/10 Exceptional

Dec 13, 2024

Great Stay

Had a lovely stay. Room was in a `vault'. Unique and I loved it! Would definitely recommend

Simon, 1-night trip

10/10 Exceptional

Nov 10, 2024

Fabulous place!!

Rebecca, 1-night trip

10/10 Exceptional

Apr 20, 2023

Stylish Stay, great staff.

sally, 1-night trip

10/10 Exceptional

Nov 23, 2023

The staff were really nice, friendly and helpful and the hotel and rooms were nice and clean.

Joe, 1-night trip

10/10 Exceptional

Jul 5, 2023

Lovely hotel and fab room

Rachel, 1-night trip

10/10 Exceptional

Aug 14, 2024

Unique accommodation tailored with a couple experience in mind yet at the same time right in the middle of old York. We definitely will come back.

Marcin, 2-night trip

10/10 Exceptional

Jul 6, 2024

Awesome place

Amazing service, quirky room. Would highly recommend.

Aled, 1-night trip

10/10 Exceptional

Jan 17, 2025

Superb comfort

Superb attention to detail. Excellent location for exploring the city. Beds and pillows were soo comfy. Though our room was small it had everything we needed. Other reviews mentioned noise from the bar above. We accidentally booked on a Tuesday night in January when that bar is shut and had no issues with noise. They offered to look after our bags when we checked out which was nice too.

Frederich, 1-night trip

10/10 Exceptional

Apr 7, 2023

Wonderfuly weird !

Very nice staff. Wonderfuly weird place.

Marie, 1-night trip

10/10 Exceptional

Apr 24, 2023

Very nice

Christopher, 1-night trip

10/10 Exceptional

Sep 14, 2023

Fabulous hotel, great decor best location in York!

Perfect location in York. The hotel rooms are unique and beautifully decorated in the bed is fabulous. The staff at the hotel is extraordinarily helpful and made first day that much better. If and when we come back this is the only place we will stay!

Jill, 1-night trip

Impossible Motel

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View all photos for Signature Double Room, Hot Tub (Stella Solarium)

Signature Double Room, Hot Tub (Stella Solarium)

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View all photos for Design Double Room - 2 Baths (Labyrinth)

Design Double Room - 2 Baths (Labyrinth)

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Basic Double Room (Dungeon)

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Romantic Room - Bath for 2 (The Red Room)

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Classic Room (Sublime)

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Deluxe Room (Superb)

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Exclusive Room (Splendid)

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Luxury Room, Hot Tub (Sir Joseph Terry)

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Economy Room (The Bank Vault)

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Elite Room - Bath for 2 (Sensational)

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Comfort Room (Spectacular)

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Superior Room (Mail Room)

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Economy Double Room (Experience)

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