The room I booked on the platform showed that the reservation was successful and the payment was successful, but I drove to the front desk of the hotel and told me that there was no room to return it. I had no problem with it, but the money was not refunded to me. I booked another hotel and checked in, but Hilton Garden Hotel still didn't know when to refund the money. I will get a refund soon, regardless of the room. Why can I make a reservation and pay successfully without a room?
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Expedia真实住客点评
10/10 绝佳
2025 年 8 月 25 日
Great stay and comfortable and hotel was great and clean
真实旅客
1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 8 月 24 日
Igor
Igor,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 22 日
Frank
Frank,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 8 月 21 日
No HOT water for the showers!
NO hot water in the shower! You get dial up speed internet for free, or pay for “normal” WiFi
James
James,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 19 日
Ashley
Ashley,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 19 日
Jean
Jean,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 9 日
Andrew
Andrew,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 4 日
Ana
Ana,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 4 日
Lovely checking experience with Lord. Very easy.
The room was clean but not what I was expecting from a Hilton hotel. The shower floor had paint chilling all around it and the comforter on the bed had so many loose strings it looked like it should be replaced for sure.
Amy
Amy,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 1 日
Maxine
Maxine,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 26 日
Sandra
Sandra,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 25 日
Samon Maydelys
Samon Maydelys,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 22 日
Great stay!
Great hotel and amenities. The shuttle was super convenient to get back and forth from the metro station. Staff was friendly and attentive.
Michelle
Michelle,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 19 日
Loved the stay!
Nice elegant hotel to stay. I loved it and would recommend to others. I would stay again for another visit.