I checked in with my colleagues right after landing to Pune during the midnight. More than 10 hotel guests called to my room and thought they're calling for room services and house keeping. Turned out that the phone system was something wrong. People phoned to the reception or house keeping but mistakenly these calls were re-directed to my room. I informed the reception but they couldn't take any necessary actions for me for 45-min. Eventually, I have to go to sleep so I have to cut all the phone lines at the room and bathroom together. It's not my first time staying in this hotel. But their customers services and support are really getting worse.
真实旅客
Hotels.com真实住客点评
8/10 很好
2014 年 1 月 15 日
酒店整体不错,房间安静,整洁,价格合适
酒店整体不错,房间安静,整洁,价格不贵。
真实旅客
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 20 日
sandeep
sandeep,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 20 日
Good location, . Big rooms, very comfortable bed and pillows.
Staff at reception are very courteous.
Masood
Masood,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 13 日
Anand
Anand,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 8 月 28 日
Dinner at Rooftop saved the stay.
This is a budget hotel. The room has a very overpowering smell and I felt quite dizzy when I first stepped into the room. My colleagues complained about the smells too. The chambermaids did not use vacuum cleaner at room level lobby. She used a wooden stick broom. So shocking to see all the dust in the air. The lunch and dinner buffet were decent and well cooked. We truly enjoyed our dinner at rooftop restaurant !
Chong
Chong,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 29 日
Great hotel
Yahya
Yahya,2 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 6 日
Shubha
Shubha,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 7 月 6 日
In today's day and age they don't have electrical sockets on both sides of the bed or any light controls, they are only on one side of the bed and that too very limited, the electrical socket and switch are combined for light also, so if you want to leave your device on charge then you have to sleep with the light on your head. And they do provide an iron in the room but the wire is small and other sockets in the room do not work. The USB sockets also did not function. When I called the guest services to get a dental kit, there was no answer for about 20 minutes, finally had to go down to reception and they said may be missed your call cause of lot of room guests calling. Overall bad experience. Check in and check out took forever.
Magan
Magan,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 7 月 1 日
Awesome
Rajesh
Rajesh,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 22 日
Fantastic
Jai
Jai,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 17 日
The staff were so incredibly friendly and helpful.The facilities were the best, clean and tidy .The food was delicious .
Brett
Brett,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 16 日
SEOKWEON
SEOKWEON,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 13 日
Shaiju
Shaiju,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 26 日
MORITA
MORITA,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 13 日
All well
Aditya
Aditya,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 29 日
Extremely helpful staff. Huge room with great views. Loved the breakfast. Electrics need some updating as fussy light controls and sockets beside the bed that switch off with the light (!)