Nestled in Mérida Centro, Cigno Hotel (Adults Only) offers a serene getaway with an outdoor pool and sun-kissed loungers. Enjoy cooked-to-order breakfast, explore the city on bike rentals, or unwind in the garden. With free valet parking and a 24-hour front desk, this upscale hotel has left previous guests impressed with its helpful staff.
US Visa Applicant Service Center - 1 min walk - 0.0 km
Mérida Cathedral - 10 min walk - 0.9 km
Plaza Grande - 10 min walk - 0.9 km
Parque Santa Lucía - 16 min walk - 1.4 km
U.S. Consulate General Mérida - 5 min drive - 4.7 km
Getting around
Mérida International Airport (MID) - 12 min drive
Teya-Merida Station - 29 min drive
Restaurants
El Principal - 4 min walk
Café Lavé - 5 min walk
Las Mil Tortas - 5 min walk
Bar El Español - 5 min walk
El Oasis - 3 min walk
About this property
Cigno Hotel (Adults Only)
When you stay at Cigno Hotel (Adults Only), you'll be just a 5-minute drive from Mérida Cathedral and Paseo de Montejo. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant. Also, U.S. Consulate General Mérida and Yucatan International Convention Center are within a short drive. Fellow travelers love the helpful staff.
At a glance
DONE
Hotel size
10 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 18
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
Free onsite valet parking
DONE
Other information
Designated smoking areas (fines apply)
Caters to adults only
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 8:00 AM–11:00 AM
Restaurant
What to do
Hiking/biking trails nearby
Snorkeling nearby
Working away
Business center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Bicycle rentals
Pool loungers
Facilities
Safe-deposit box at front desk
Garden
An outdoor pool
Room amenities
Be entertained
45-inch Smart TV
Home comfort
Air conditioning
Ceiling fan
Espresso maker
Bathrobes
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Soap and shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi (speed of 25+ Mbps)
Free local calls
Food and drink
Free bottled water
More
Daily housekeeping
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 17 to 22 per person
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
Property Registration Number HCO181213C92
Also known as
CIGNO HOTEL
Cigno Adults Only Merida
Cigno Hotel (Adults Only) Hotel
Cigno Hotel (Adults Only) Mérida
Cigno Hotel (Adults Only) Hotel Mérida
Frequently asked questions
Does Cigno Hotel (Adults Only) offer free cancellation for a full refund?
Yes, Cigno Hotel (Adults Only) does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Cigno Hotel (Adults Only)?
Yes, there's an outdoor pool.
Are pets allowed at Cigno Hotel (Adults Only)?
Sorry, pets aren't allowed.
Is parking offered on site at Cigno Hotel (Adults Only)?
Yes, there's free valet parking.
What are the check-in and check-out times at Cigno Hotel (Adults Only)?
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Cigno Hotel (Adults Only)?
No, this hotel doesn't have a casino, but Casino La Cima (19-min walk) and Diamonds Casino (9-min drive) are both nearby.
What is there to do at Cigno Hotel (Adults Only) and nearby?
Have fun with nearby activities like hiking and snorkeling. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.
Are there restaurants at or near Cigno Hotel (Adults Only)?
Yes, there's an onsite restaurant.
What's the area around Cigno Hotel (Adults Only) like?
Cigno Hotel (Adults Only) is a short 11-minute walk from Mérida Cathedral and 10 minutes' walk from Plaza Grande.
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Cigno Hotel (Adults Only) Reviews
Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
10/10
Cleanliness
10/10
Staff & service
9.8/10
Amenities
10/10
Property conditions & facilities
9.8/10
Eco-friendliness
Popular mentions
Food
Service staff
Boutique hotel
Room
Towns
What guests liked
The pools are a delight and a lovely amenity. (3 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Jun 29, 2025
Loved this place and plan to go back!
Marisa
Marisa, 1-night trip
10/10 Exceptional
Jun 24, 2025
Hotel muy agradable
Oscar
Oscar, 2-night trip
10/10 Exceptional
Jun 6, 2025
Property was beautiful and safe. The parking next to the hotel was great.
Claudine
Claudine, 3-night trip
10/10 Exceptional
Apr 25, 2025
Gran experiencia, el personal se aseguró de darnos la mejor experiencia en todo momento
Gloria
Gloria, 3-night trip
8/10 Very good
Apr 29, 2025
Great hotel in a remote and residential area. Needed to drive to get to center of town. Hotel itself is fantastic in every way.
moria
moria, 1-night trip
10/10 Exceptional
Feb 12, 2025
Outstanding heritage / boutique hotel, beautiful property, pool, rooms with a 1st class restaurant and bar. Great access to the restaurant “zone”
Stay here!
Dave
Dave, 1-night trip
10/10 Exceptional
Apr 22, 2023
Mérida
Great place to stay
Alfonso
Alfonso, 1-night trip
10/10 Exceptional
Jun 22, 2023
Lovely hotel in design and service and great food as well!
Damini
Damini, 3-night trip
10/10 Exceptional
Jan 15, 2025
Burial hotel close to old Merida sites.
william
william, 4-night trip
10/10 Exceptional
Sep 26, 2023
El lugar es inmejorable, las camas súper cómodas y el restaurante delicioso
Omar
Omar, 3-night trip
10/10 Exceptional
May 11, 2023
Super cozy hotel! Very nice stay
mauricio abogado
mauricio abogado, 1-night trip
8/10 Very good
Feb 2, 2025
It’s a nice little hotel. Little far from everything.
Richard
Richard, 4-night trip
10/10 Exceptional
Jun 30, 2024
Excelente opción en Meridq
Excelente hotel boutique en casa antigua remodelada con excelente diseño contemporáneo muy bien ubicada. Muy buena cocina
Fernando
Fernando, 3-night trip
10/10 Exceptional
Jul 20, 2024
Excellent service, beautiful property
Viktoriya
Viktoriya, 1-night trip
10/10 Exceptional
Aug 19, 2024
Estupendo servicio personal súper amable y el hotel de lujo me fascinó muchas gracias
EVA
EVA, 1-night trip
10/10 Exceptional
Apr 14, 2025
The Cigno Hotel is a beautiful oasis in central Merida. The room was large, beautifully appointed and well air-conditioned. The food at the restaurant was excellent-modern Mexican cuisine. We felt one of the best part of the experience was the staff. They were friendly, helpful and very gracious. You cannot go wrong staying at this excellent small hotel. We had a very positive experience at Cigno Hotel.
Ralph
Ralph, 3-night trip
10/10 Exceptional
Feb 22, 2025
What a lovely stay! The staff was super attentive but also let us enjoy the ameneties. We had the rooftop pool all to ourselves one day. What a treat! Gorgeous property. Stay here if you can!
Clare
Clare, 4-night trip
10/10 Exceptional
Jul 6, 2025
Amazingly beautifully restored property that will take your breath away. Only 10 rooms. It is in an older neighborhood and we arrived at night. There wasn't much else going on in the immediate area... it's not an entertainment or restaurant district, so you would would not expect this gem to be tucked away in the middle of the block. Book it. You won't be sorry.
Paul
Paul, 1-night trip
10/10 Exceptional
Jun 16, 2024
Un Hotel mi bonito. Comida rica y servicio excelente. Regresaremos pronto
Drew
Drew, 1-night trip
10/10 Exceptional
Dec 15, 2023
Such an amazing hotel boutique. The service was wonderful.
Sandra
Sandra, 2-night trip
10/10 Exceptional
Aug 31, 2023
Pretty unique place, with amazing staff and delicious food.
Rooms are very nice.
Jonathan
Jonathan, 4-night trip
10/10 Exceptional
Mar 8, 2024
Beautiful hotel with gorgeous rooms. Could do with a bit closer to town but not too far to walk.
Verified traveler
3-night trip
10/10 Exceptional
May 3, 2023
Really nice
Gerardo
Gerardo, 1-night trip
8/10 Very good
Oct 3, 2023
Fantastic boutique hotel. Beautiful architecture and attentive staff. Breakfasts were terrific. Definitely will be back.
Laura
Laura, 3-night trip
10/10 Exceptional
Jul 31, 2023
Hotel espectacular igual que el restaurante. La atención de los empleados es excelente