Teníamos bastantes espectativas del lugar, todo estaba muy sucio, se nota que los cojines que tienen nunca se han lavado, entendemos el concepto, pero la limpieza no está peleada con lo eco, adicional nos quedamos sin agua toda la noche y al día siguiente, lo cual es vital en un hospedaje, incluso por salud, solicitamos el reembolso debido de la situación y nunca obtuvimos respuesta.
alejandra
alejandra,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 29 日
CAROL
CAROL,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 26 日
I am so happy with the hotel and everyone there. I want to mention Elizabeth Bustamante, Erika and Doris (massage), Abdiel (Elixir). To Santos, Gilberto and Andre’s the chef (Kin Toh). To Isaias from Italik, truly amazing server. To the wine expert Carlos and the tour guide Sabino. To the Temazcal expert Victor.
The atmosphere was amazing and very pleasant. The meal delicious. I recommend it. I feel very recharged.
Ariagna
Ariagna,7 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 19 日
Very different experience compare to big city. You can feel the air the breath, wake up with bird’s voice. Like in the jungle! The room is big and bed is comfortable.
Yan
Yan,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 18 日
Enzo
Enzo,3 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 9 日
Jose
Jose,4 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 19 日
The guest service was really terrible. We had to wait for an hour a half for a room to be ready and we came 1 hour after check-in. It was 90 degrees and we had to sit and they did not even offer water. The room only had one light and the matches didn’t work. We could not see all week. Our bathroom faucet was glued together and looked so cheap and tacky. Our room did not look like the photos. Our deck had nails and staples sticking out everywhere. We could not be barefoot. They did not come and clean our room or do turn down service.
Ally
Ally,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 12 日
Georgina
Georgina,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 10 日
Terrible, las habitaciones no tienen focos, ninguno solo, el aire acondicionado no funciona, es demasiado grande la habitación para poder enfriarla, tienes que dormir con un ventilador que hace muchísimo ruido, no hay regadera te bañas a jicarazos
Definitivamente nunca regresaría ni se lo recomiendo a nadie
CARLOS
CARLOS,2 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 9 日
Arquitetura do hotel e incrível
Andreza
Andreza,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 8 日
One of the most beautiful spaces we've ever stayed.
Ben
Ben,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 8 日
Beverly
Beverly,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 7 日
Fernando
Fernando,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 6 月 5 日
Emma Ruth
Emma Ruth,1 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 6 月 4 日
bruno
bruno,6 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 4 日
beautiful place
Yohanny
Yohanny,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 3 日
The most elaborate and beautiful resort ever.
Emily Catherine
Emily Catherine,5 晚浪漫旅行
Expedia真实住客点评
2/10 很差
2025 年 6 月 1 日
angel michelle
angel michelle,2 晚行程
Expedia真实住客点评
2/10 很差
2025 年 6 月 1 日
Ryan Shawn
Ryan Shawn,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 29 日
Jessica
Jessica,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 29 日
Ouso dizer que foi nossa experiência mais incrível em um hotel como casal.
Desde o manobrista até a saída fomos extremamente bem tratados.
A arquitetura é indescritível, único.
De fato os trajetos dentro do hotel não são confortáveis como uma calçada qualquer, tudo é de madeira, ou agua, ou telas e areia, o que torna tudo ainda mais diferente e interessante.
A beleza do local é realmente surreal, amamos a experiência completa, das velas a noite ao banho de banheira… a yoga de manha, o ritual de boas vindas.