The good news is that the room was warm, clean and comfortable. In principle I would return to this hotel.
The big problem is that on arrival I was asked for more money! This is very damaging to both the reputation of the hotel and that of the booking site (hotels.com).
The detail is that I was asked for £5 (room charge £62) to park my car. This charge was not obvious from the website which showed as an amenity "car parking". It did not say "chargeable car parking" or similar. Given that the hotel is in a motorway service station between two junctions the need for car parking is clear.
Where I am now is that I have lost confidence in the details put on the hotels.com site. I do not know who is responsible for those details and I do not know whether deep in the small print the charge is explained. I simply do not want to have to scrutinise the small print to check every legal term. I want to assume good faith on everyone's part.
I have never had to pay parking charges at either a Days Inn or a Days Inn by Wyndham motorway hotel before.
I thought this kind of small print trickery (if indeed the charge is in the small print) had long disappeared.
I would ask both the hotel and hotels.com to update the description of the hotel (and others in the group) to make it clear that parking is not included in the price quoted.
Richard
Richard,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 12 日
A budget overnight stay. The staff here are really welcoming and helpful.
Lynette
Lynette,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 6 日
Very quiet hotel in spite of its location on the M40. I had a great nights sleep
Jonathan
Jonathan,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 2 日
Sushil
Sushil,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 30 日
Stuart
Stuart,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 24 日
Kevin
Kevin,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 22 日
Andy
Andy,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 5 日
.
Neil
Neil,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 5 日
Lovely friendly helpful staff. However I booked an accessible room and because of its location it was extremely difficult to get my electric wheel chair into the room independently. Also would have been easier with a walk in shower other than the step in bath to shower
Yvonne
Yvonne,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 25 日
This is what a budget hotel should be. Everything is clean, everything works. Plenty of hot water. All good.
Richard
Richard,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 9 月 25 日
No wifi at all while I was there. No shelves in room for clothes. No plug sockets by the bed, just USB ports which is terrible from a digital security awareness perspective. My card stopped working when I got back to my room & it took a lot to get the attention of staff on reception. They didn’t seem best pleased to help when they finally came out from the back.
Kathryn
Kathryn,2 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 9 月 24 日
Kevin
Kevin,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 9 月 18 日
Get what you pay for and then a bit less aswell
You get what you pay for at this place ..the rooms are ok, the carpet could use a deep clean , the bathroon was clean , the beds were ok...the WiFi didn't work when I was there and thet said it was a BT issue. Asked for a partial refund as I wanted to work there but said that couldn't be done. Poor service as clearly it was in breach of advertising standards if the manager didn't happen to know. Couldn't be bothered to argue so left..stat here only if you absolutely have to and don't have other choices available
Sushil
Sushil,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 13 日
Good and Value for Money
I just stayed for a night as my work meeting got extended and need to stay late night . Looks like this hotel just build in couple of days before , so no internet facilities but Room and facilities looks all clean and good. its good stay for money which they charged.
Bagyaraj
Bagyaraj,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 10 日
Great stopover.
Great place to break up your journey from the South Coast to anywhere in the North West. Clean and comfortable rooms.
Eric
Eric,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 9 月 1 日
I cannot rate this Hotel as I never stayed there. The Hotel cancelled my booking and Hotels.com were completely useless not finding me an alternative and leaving the cancelled booking on my account despite having refunded me.
Stephen
Stephen,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 23 日
Basic but does the job
The hotel was basic and that’s all one really needs from a Days Inn. However my booking had been changed to a different hotel due to it being flooded and closed, but no-one advised me of this, so I arrived at a closed hotel with no phone connection. No-one thought to call me to tell me.
Anna
Anna,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 22 日
Jaeeun
Jaeeun,3 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 6 月 13 日
The hotel we originally booked had been shut down and despite a sign saying guests had been notified by email, I had received nothing. Relocating to the other side of the service station wasn’t a major issues, but would have been handy to know for travel arrangements. The hotel was basic, and run down. Fine for an overnight stop I guess.
Adam
Adam,1 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 19 日
The property was shut due to flooding and they had shifted our booking to the opposite side a week ago with no communication to us. We were trying to reach the property 48 hours in advance to confirm our ETA. With no response of phone calls and live chat when we reached the property late in the night tired to read a notice due to flooding the site was shut and for us to contact another property for stay over. It was a terrible experience as we were travelling with a kid and wanted to make sure we had a place to stay overnight.
Kushal
Kushal,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 4 月 3 日
Good location at Welcome Break Center off M40. Recent flood had damaged some main floor areas but second floor units unaffected. Breakfast at the building next door. Paid parking unless booking directly.