可以免费取消我在罗斯利霍尔酒店的预订并获得全额退款吗？

是的，罗斯利霍尔酒店在我们网站上提供可全额退款的客房房价。如果您预订了可全额退款的房价，则可以在入住前的一定天数之前取消，具体取决于该住宿的取消政策。请务必查看该住宿的取消政策，了解确切的条款和条件。

罗斯利霍尔酒店是否允许携带宠物入住？

是的，欢迎携带狗狗和猫咪入住。需要支付每间住宿每次入住 GBP 30 的宠物费。服务类动物免费。提供食物碗和水碗。

罗斯利霍尔酒店是否有停车场？

是的，自助停车免费。提供电动车充电站。

何时可在罗斯利霍尔酒店办理入住和退房？

开始办理入住：15:00；停止办理入住：21:00。退房时间为 10:00。提供无接触办理入住和无接触办理退房服务。

在罗斯利霍尔酒店及其附近有什么游览观光项目？

附近的玩乐活动包括自行车租赁和徒步活动，您可以畅享其中，还可以在附近的高尔夫球场打一场球。罗斯利霍尔酒店也拥有花园。

罗斯利霍尔酒店店内或附近是否有餐厅？

是的，有一家店内餐厅The Garden Rooms。

罗斯利霍尔酒店周边区域环境如何？

从罗斯利霍尔酒店仅需12 分钟步行可至格伦恩花园。旅客们很喜欢该酒店的优越地理位置。

海伦斯堡罗斯利霍尔酒店住宿优惠| Hotels.com 好订网

Q: 罗斯利霍尔酒店是否允许携带宠物入住？

是的，欢迎携带狗狗和猫咪入住。需要支付 每间住宿每次入住 GBP 30 的宠物费。服务类动物免费。提供食物碗和水碗。

Q: 罗斯利霍尔酒店是否有停车场？

是的，自助停车免费。提供电动车充电站。

2/10 很差

2025 年 12 月 8 日

AVOID!!! Me and my partner stayed here for one night for our anniversary. We got an upgrade to a suite. When we got into the room it was freezing cold and that was with the radiator on. Asked for a different room and they gave us another suite. It was a bit warmer but there was numerous issues, badly stained carpets, stains on the sofa, badly scratched and marked furniture and the bathroom was awful, bath and shower covered in mould and corroded bath tub. The smell was awful. Bathroom window also didn't shut which made the bathroom freezing cold. The toilet also didnt flush. As we entered the corridor to go to our room we were hit by a strong damp smell and corridor walls were badly damaged, carpets looked like they needed a good hoover. I suffer from asthma and as soon as I entered the corridor and the room i started feeling very wheezy with the mould spores and dampness. We had originally booked the garden rooms for dinner and was told dinner was in the bar. They state on their website that itm's freshly made food, it definitely isn't. The guy serving got our order wrong the first time even though we were the only people in the bar. I got lamb shank (for £23) it was inedible. Looked like the lamb had been heated up in a microwave and was like Jelly. My partners wasn't any better, he got fish and chips and there was a tiny amount of flakey fish the rest was greasy batter. I have emailed a formal complaint to the hotel

Abigail，1 晚行程

Hotels.com真实住客点评

8/10 很好

2025 年 11 月 30 日

Good hotel

Graeme，2 晚行程

Hotels.com真实住客点评

8/10 很好

2025 年 11 月 22 日

Staff were very friendly and helpful. Room was warm and quiet for how full the hotel was. Staff were responsive to requests and the area was beautiful

Deborah，2 晚家庭旅行

Hotels.com真实住客点评

6/10 好

2025 年 11 月 15 日

Carlton，2 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 11 月 12 日

Lovely setting, the hotel room was clean and comfortable. Good bar with a varied pub style menu. The full Scottish breakfast was excellent. All the staff were friendly and helpful

Lisa，1 晚行程

Hotels.com真实住客点评

8/10 很好

2025 年 11 月 9 日

Bar could have been better stocked - staff had to keep leaving to go & get supplies from elsewhere. Car park was fine - plenty of spaces. Staff were lovely. Everyone we spoke to was helpful and friendly.

Christine，1 晚结伴旅行

Hotels.com真实住客点评

4/10 尚可

2025 年 10 月 30 日

Staff are great. The church next door however rings its bells every 15 minutes non stop however. Ask for a quite room if you’re going

Michael，1 晚行程

Hotels.com真实住客点评

2/10 很差

2025 年 10 月 29 日

The hotel review rating is overrated in my opinion. The hallway to our room smelled aweful. The carpet in the room was stained a lot and seemed not been vacuumed. There were dark hair on the bedding and pillow. The restroom had many dark spots between the tiles especially at the shower. Everything seemed outdated. The parking infront of the entrance was good though. The breakfast was not good at all either. Food tasted bland and bacon was cold. Nothing fresh of vegetables or fruits.

Rajim，1 晚行程

Hotels.com真实住客点评

8/10 很好

2025 年 10 月 27 日

Staff very friendly. Really good with dogs, provided a bed snd bowls and breakfast for dogs. Rooms clean but do need upgrading especially the bathroom. Parking grwst and safe, electric chargers available

Jayne，3 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 10 月 24 日

Scott，1 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 10 月 23 日

Rodney，1 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 10 月 16 日

On site parking (EV charging available). Nice spacious and clean room with a comfortable bed. Great food both in the evening and for breakfast…

Peter，1 晚商务旅行

Hotels.com真实住客点评

8/10 很好

2025 年 10 月 12 日

Sean，2 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 10 月 10 日

John，1 晚行程

Hotels.com真实住客点评

4/10 尚可

2025 年 10 月 7 日

Stay well clear, unclean rooms, poor food & drink.

Parking was fine, the staff in the bar and restaurant were very nice and helpful. The beer pumps were not working, Guinness was the first to fail. Then the Heverley wouldn’t work, I finally got the worst pint of Tennents ever after about 10 minutes of trying. Again, not the staffs fault but the management/owners. I feel the staff are trying to do the best they can with the tools they have, I generally felt sorry for them… The food was very basic, the whole place needs refurbishing in my opinion. Rooms are tired and generally unclean, I couldn’t wait to check out in the morning. I skipped breakfast, no prizes as to why. Definitely won’t be returning, stay well clear of this one!

Mark，1 晚商务旅行

Hotels.com真实住客点评

6/10 好

2025 年 10 月 6 日

Great location, rooms need updating

Great location but rooms were a little run down. We had a ‘river view’ room however one of the three windows had a crack through it. The towel rack didn’t work and no one could fix it until we checked out 3 nights after. Paint peeling from the skirting boards and bath was flaking. Service was brilliant, young staff with little experience however happy to help and find out anything you needed to know.

Chirag，3 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 9 月 25 日

David，2 晚商务旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 9 月 24 日

C'est très agréable de dormir confortablement dans une belle demeure chargée d'histoire au bord

Brigitte，1 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 9 月 19 日

Fantastic stay for a short visit.

Great stay. Booked last minute as we were traveling through. Comfortable bed and great hot shower. Breakfast was delicious, with very large portions.

Jenna，1 晚行程

Hotels.com真实住客点评

6/10 好

2025 年 9 月 15 日

Not a 4* hotel

I've been fortunate to stay in a lot of 4* hotels with work and this was not one of them, unfortunately. There was no concierge at check-in to help with bags and no lift, so we had to carry our bags up to the 3rd floor. Fine for us, but not if you struggle with stairs. Whilst the food in the restaurant was tasty, service was slow as there was only 1 person taking orders and serving, as well as clearing up. The bedroom was dark, despite having 2 windows. There were no complimentary toiletries, the milk was UHT pots, there were no complimentary bottles of water and no mini fridge, although there were packs of biscuits. You couldn't sleep with the windows open if your room is at the back, as ours was, because the bell at the church seemed to sound every 15 mins throughout the night, which we weren't told about. As for the bed - terrible. The mattress was hard and had a hard ridge in the middle due to the base being 2 twin bases which were held together by a metal link that was also broken, although my partner bodged it back together. The shower was good - no issues with pressure although hard to get the right pressure which was comfortable to use at 1st. Breakfast was ok - plates were cold on the 1st day so the food cooled quickly. The toaster was a serve yourself, the jam was in large pots and not individual pots on the tables. Tea /coffee was self-service and the choice for cereal and pastries was limited, especially the pastries if you went for a later breakfast. Not great.

Emma，2 晚行程

Hotels.com真实住客点评

6/10 好

2025 年 9 月 12 日

Great stay except the room itself - there had been a leak in our room leaving big patches of dampness now dried on the ceilings and walls in the hallway, entrance, and bathroom. There was also an ongoing leak from the ceiling lights in the bathroom which could have been quite dangerous. The breakfast was excellent and the staff very friendly. A lovely and quiet location

Maelys，1 晚结伴旅行

Expedia真实住客点评

10/10 绝佳

2025 年 9 月 9 日

We had a bottom floor room for the dog, bedroom was great and the toilet had a wet floor and was a bit dated, me and my partner got a terrible sleep as our room was next to a church and there bells sounded the whole next.

Mark，1 晚行程

Hotels.com真实住客点评

8/10 很好

2025 年 8 月 29 日

Views beautiful

Diain，1 晚浪漫旅行

Expedia真实住客点评

8/10 很好

2025 年 8 月 29 日

Nina，1 晚行程

Expedia真实住客点评

6/10 好

2025 年 8 月 25 日

Everything a bit old. If you shower the complete bathroom is wet.

Daniel，1 晚浪漫旅行

Expedia真实住客点评

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可以免费取消我在罗斯利霍尔酒店的预订并获得全额退款吗？

罗斯利霍尔酒店是否允许携带宠物入住？

罗斯利霍尔酒店是否有停车场？

何时可在罗斯利霍尔酒店办理入住和退房？