Basic hotel that needs a bit of a refresh. Adequate accommodation though as you only need the facilities to sleep in as you spend most of the time in the Parks. No tea or coffee facilities in your room and the vending machine that you can use once a day, is often out of order.
真实旅客
1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 22 日
Mario
Mario,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 21 日
Terrible - would not recommend
I would definitely not stay again. No air con in the 35 degree august heat. Rooms unbearably hot. No shower curtain when we arrived, have to wait 3hrs for one to arrive. Beds were rock hard. No fridge. Towels were thin and cheap. Staff not helpful on reception when asking about shower curtain - kept saying they would call back but didn’t. Cleaning staff unfriendly and unhelpful. The one (!) refillable drink station was broken - only letting hot water out. Said someone was coming to fix it but didn’t happen over our 2 nights. This surely would be a priority in the extreme heat? Any normal Starbucks give ice water if you ask for it, not here. They were charging for tap water!!!!! Hotels advice was to “use toilet water”. Yes those exact words.
The only positive was plenty of car parking spaces, Disney gift shop and close to parks (15-20m walk - half of which was through Disney village).
Sorry, but France just don’t have the customer service and amenities like America can provide for Disney. France gives Disney a bad rep for customer service.
真实旅客
2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 18 日
IRINEU M
IRINEU M,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 18 日
We need a kettle and fridge in the room
Emma
Emma,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 16 日
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 8 月 11 日
Susan
Susan,3 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 7 日
Worst hotel I’ve ever experienced
Do yourself a favor and book into Hotel New York the Art of Mavel to start your Disney experience the right way. The entry experience to Sante Fe was less than magical and more like entering a desert hell. When we got to the room with no air conditioning, dirty sheets and fire alarm testing that went on for half an hour we complained and luckily got the privilege of paying double just to get out! This entire hotel complex needs to be leveled.
John
John,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 5 日
Grégory
Grégory,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 1 日
Vi var väldigt lite på rummen.
Henrik
Henrik,4 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 29 日
Comida ruim e cara no restaurante . Poucas opções . Do buffet. Não é experiência Disney !!!
laura Jane
laura Jane,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 27 日
Kay Arne
Kay Arne,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 24 日
Great hotel for Disney
Reception helpful, great budget Disney hotel, shuttle very easy. Room cleaned every day. Starbucks and Disney shop on site.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 18 日
Wonderful trip and room
Wonderful hotel with great theming. Room was clean and well looked after. Basic as its a 2* hotel, but plenty of room and amenities for just myself.
Before travelling I was concerned about temperature as the hotel does not have air conditioning. But I was pleasantly surprised. Air con would have been better, but with me leaving curtains closed in the day, then opening the window in the evening and having the fan on in the evening and at night I slept comfortably despite the heatwave.
My room was well located being only about 3mins from the main reception and shop area, but also right on the path to the parks. In total it took just 8minutes to reach the Disney Village and only 18minutes to get to the park entrance.
Tickets were included in my booking and it was super easy to add the booking to the Disneyland Paris app so I could get my MagicPass and book restaurants etc.