Don’t take free meal, unless you want to participate their hotel owner program. Very bad experience, however, if you really wants to join, wait to the very last final survey. The program fee will drop to 1/10 from beginning.
We have stayed twice now, and although we love the set up of the family suite, the floors and carpet are very dirty
真实旅客
3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 6 日
Warren
Warren,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 9 月 6 日
rooms were clean and nice. hallways looked dirty. only one elevator worked the entire labor day weekend and we were on the top floor. we had to park pretty far from our room but i know it’s because it was a busy weekend. customer service was not helpful. they also charged me for damaging something that was not damaged i had to fight for a refund. The room was nice it was just everything else about the stay that made it terrible.
真实旅客
3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 5 日
Susie
Susie,3 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 5 日
Lee
Lee,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 4 日
Diane
Diane,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 4 日
Karie
Karie,3 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 3 日
Keith
Keith,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 3 日
Un superbe séjour, hôtel impeccable, chambres d’un très bon standing
Eric
Eric,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 2 日
Mareo
Mareo,4 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 9 月 2 日
We checked in swiftly, however we got to the room got unpacked started making some food realized the sink was clogged, I went down to the check in office as the phone wasn't label on how to call them, told them the sink was clogged
they came up and put a food strainer in the sink didn't check anything, so we had to call again to get someone up there to clear the clogged and it took 3 hours completely in convincing us and having to push our plans. We also had one of outlets that kept popping.
Then we woke up Thursday morning to our refrigerator leaking so water was all over the floor we had to put towels down and yet call for service again.
Jodee
Jodee,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 2 日
Angela
Angela,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 2 日
Beautiful family place
Check in and out was easy. Call for items was easy and prompt. Easy access to pools. Security was very present. Key access to all areas. Close to nice neighborhoods and amenities. Activities provided. The biggest plus was I wasn’t expecting two apartments for the kids and families!
Cindy
Cindy,3 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 9 月 2 日
ALBERTO
ALBERTO,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 2 日
Awesome place
The unit itself was great. Lots of room. The only problem was the parking!! We came back to the condo and there was absolutely NO parking spaces available. Also, the washing machine in both units were very loud so we ended up handwashing and putting it in the dryer. Overall it was great and would recommend to others
Nicole
Nicole,4 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 9 月 1 日
Steven
Steven,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 1 日
Good stay
Room clean and Air conditioner worked great for the whole holiday weekend. Only thing is we stayed at the Iris tower and there was only one elevator working and it would take forever just to go on it.